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Customer Experience Management

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L'expérience de consommation

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Understanding Customer Pain Points
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KLM Airline Experience Quiz
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digitalisation parcours client revision
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Digitalisation du parcours client QCM
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Market Types: Goods, Services, and Experiences
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Marketing Personalizzazione
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Experiencia del cliente (CX)

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Experiencia del Cliente en Call Centers
29 questions
LEZIONE 4
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LEZIONE 4

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Quiz Penilaian Kompetensi Layanan Pelanggan
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