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Week 7: Coping with Challenging Customers
10 questions
Sales and Customer Service
6 questions
Customer Types Quiz
4 questions

Customer Types Quiz

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Key Players in Relationship Marketing
5 questions
Are You a Relator Customer Support Pro?
3 questions
Marketing Concepts Quiz
10 questions
Target Market Mastery
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Target Market Mastery

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The Power of Quality Management
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Customer Service Harmonies
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Customer Service Essentials
10 questions

Customer Service Essentials

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Biz+ Mobile Plans Overview
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Marketing Micro and Macro Environment Quiz
19 questions
Cara Mengatasi Pelanggan Sulit
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Empathy in Customer Service Quiz
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Architect-Client Relationship
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Proceso de facturación y formas de pago
8 questions
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