Questions and Answers
What are the two types of customers mentioned in the text?
The two types of customers mentioned in the text are external and internal.
Define an external customer.
An external customer is someone who uses and pays for the company's products or services but is not part of the organisation.
Provide an example of an external customer.
In a retail store, an external customer is an individual who enters the store and buys the product.
Define an internal customer.
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