The Power of Quality Management
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Questions and Answers

Which perspective defines quality as excellence?

  • Value Perspective
  • Product Perspective
  • User Perspective
  • Transcendent Perspective (correct)

    • Which perspective defines quality as fitness for intended use?

  • Value Perspective
  • User Perspective (correct)
  • Product Perspective
  • Transcendent Perspective

    • Which perspective defines quality as conformance to specifications?

  • Product Perspective
  • Manufacturing Perspective (correct)
  • Customer Perspective
  • Transcendent Perspective

    • Who are considered internal customers in an organization?

    <p>Anyone who receives goods or services from someone else within an organization</p> Signup and view all the answers

    What is the importance of quality in an organization?

    <p>Quality can accelerate organizational growth through better execution and alignment</p> Signup and view all the answers

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