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Customer Retention

Customer service Customer relationship management Customer experience Moments of truth Marketing Communication skills
Can You Spot the Service Failures?
6 questions

Can You Spot the Service Failures?

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BeneficialHippopotamus7400
Mastering Difficult Conversations
6 questions

Mastering Difficult Conversations

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AngelicDravite
Comunicación Oral y Escrita en el Servicio al Cliente
5 questions

Comunicación Oral y Escrita en el Servicio al Cliente

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FamousYtterbium
Marketing Chapter 1: Managing Relationships
10 questions

Marketing Chapter 1: Managing Relationships

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WellBacklitPortland
Medición de la Satisfacción del Cliente
24 questions

Medición de la Satisfacción del Cliente

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GlamorousSatire
Core Marketing Concepts
34 questions

Core Marketing Concepts

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SociableIguana
Quiz de Enfoque al Cliente y Marketing en la Dirección Comercial
3 questions

Quiz de Enfoque al Cliente y Marketing en la Dirección Comercial

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WellBehavedSapphire
Quiz sur la gestion des plaintes et l'accès à la réclamation
5 questions

Quiz sur la gestion des plaintes et l'accès à la réclamation

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EnergyEfficientCognition
Call Center Operations and Roles Quiz
3 questions

Call Center Quiz: Operations and Roles Test

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InfluentialHarmony
CRM Quiz
10 questions

CRM Quiz Questions: Test Your Customer Relationship Management Skills

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InstructiveCarnelian
Transact Platinum+ and Signature Support Program
58 questions

Transact Platinum+ and Signature Support Program

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GraciousBaltimore
Q/R DIGITALISATION
30 questions

Test de parcours client : Quiz et Flashcards DIGITALISATION

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ProlificSplendor
Week two
19 questions

Week two

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FearlessCello
Types of Customers: External vs Internal
9 questions

Types of Customers: External vs Internal

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RightfulTurquoise
2.
10 questions

2.

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ExemplaryRealism
Conversation Design - Explore Conversation Design
26 questions

Conversation Design - Explore Conversation Design

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Carenem
Market Porblems to be solved
10 questions

Market Porblems to be solved

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CorrectSilver4590
Hostinger Principles Quiz
19 questions

Hostinger Principles Quiz

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FeatureRichSeries5120
Marketing de Relacionamento: CRM
37 questions

Marketing de Relacionamento: CRM

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SatisfactoryAmericium6358
CRM e Marketing de Relacionamento
40 questions

CRM e Marketing de Relacionamento

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CoolPalmTree
Quality Service Management Course Overview
9 questions

Quality Service Management Course Overview

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MagnanimousTheremin
Mastering Social Media Keyword Search Strategies
10 questions

Mastering Social Media Keyword Search Strategies

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LuckyWhale
Testing Your Knowledge
10 questions

Testing Your Knowledge

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SkilledAwareness
The Ultimate Marketing Concepts Quiz
3 questions

B2B Marketing Quiz: Test Your Concepts

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DefeatedBeauty1611
Mastering Complaint Management in Hospitality
6 questions

Mastering Complaint Management in Hospitality

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OticNirvana
Retail Business Model and Marketing Quiz
10 questions

Retail Business Model and Marketing Quiz

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SuperbCarnelian
Digitalisation du parcours client QCM
21 questions

Digitalisation du parcours client QCM

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ProlificSplendor
Digitalisation du parcours client Vrai ou faux
30 questions

Digitalisation du parcours client Vrai ou faux

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ProlificSplendor
Chapter 8 Business Across the Enterprise Quiz
16 questions

Chapter 8 Business Across the Enterprise Quiz

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ClearEuphonium
Chapter 12
36 questions

Chapter 12

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ExcitedVitality
Accueil du magasin Géant Casino
6 questions

Accueil du magasin Géant Casino

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WarmerLeprechaun
Multichannel Communication Strategies
10 questions

Multichannel Communication Strategies

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DelicateChlorine
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