Types of Customer Orders

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Questions and Answers

What type of orders are placed through various digital platforms such as phone, WhatsApp, or third-party marketplaces?

  • E-commerce Orders
  • Offline Orders
  • Digital Orders
  • Omnichannel Orders (correct)

What is the common term for orders received through phone calls or WhatsApp messages?

  • Direct Orders
  • Omnichannel Orders (correct)
  • In-store Orders
  • Online Orders

Which type of orders involves third-party marketplaces, phone calls, and WhatsApp messages?

  • E-commerce Orders
  • Cross-channel Orders
  • Multi-channel Orders
  • Omnichannel Orders (correct)

What term best describes orders placed over the phone, over WhatsApp, or through third-party marketplaces?

<p>Omnichannel Orders (B)</p> Signup and view all the answers

Which orders are characterized by their ability to be placed through phone, WhatsApp, or third-party marketplaces?

<p>Omnichannel Orders (B)</p> Signup and view all the answers

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