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Quality management Service quality Customer service Customer satisfaction Service quality management Management
Service Quality Management: Dimensions and Strategies
10 questions

Service Quality Management: Dimensions and Strategies

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IrreproachableNashville
Service Quality Management in Hospitality
8 questions

Service Quality Management in Hospitality

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StreamlinedColosseum
Service Quality Management Quiz
5 questions

Service Quality Management Quiz

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StateOfTheArtHawthorn4198
Quality Management: Product and Service Quality Improvement
17 questions

Quality Management: Product and Service Quality Improvement

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UnwaveringWhite
Total Quality Management
18 questions

Total Quality Management

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TenaciousLivermorium
Service Quality Standard 3
9 questions

Service Quality Standard 3

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OrderlyVariable
Total Quality Management in Tourism and Hospitality
10 questions

Total Quality Management in Tourism and Hospitality

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StateOfTheArtHawthorn4198
Service Quality Chapter 3
40 questions

Service Quality Chapter 3

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InstructiveCalifornium
Customer-Centric Approach to Service Quality
10 questions

Customer-Centric Approach to Service Quality

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CozyAcademicArt
Customer Service Quality
38 questions

Customer Service Quality

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EducatedPortland
Customer Service and Quality Management Quiz
5 questions

Customer Service and Quality Management Quiz

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PatriRainforest
Quality Service and Management in Tourism
6 questions

Quality Service and Management in Tourism

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EnticingScholarship
Quality Management and Customer Service Quiz
0 questions

Quality Management and Customer Service Quiz

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EnjoyableChalcedony
Quality Management and Service Accuracy Quiz
40 questions

Quality Management and Service Accuracy Quiz

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TroubleFreeEcoArt
Quality Management in Logistics and Service Industry Quiz
5 questions

Quality Management in Logistics and Service Industry Quiz

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PrestigiousSpinel2735
Quality Management in Logistics and Service Industry Quiz
5 questions

Quality Management in Logistics and Service Industry Quiz

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ObtainableJaguar
Dimensions and Determinants of Service Quality
9 questions

Dimensions and Determinants of Service Quality

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GrandDwarf5939
Service Management: Agreeing Services
0 questions

Service Management: Agreeing Services

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InfluentialLemur
Service Quality and Recovery Strategies
10 questions

Service Quality and Recovery Strategies

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LongLastingRhodium1929
Service Management ENT 51115 Prelims
8 questions

Service Management ENT 51115 Prelims

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PortableExtraterrestrial5933
Genichi Taguchi: Quality Management Pioneer
30 questions

Genichi Taguchi: Quality Management Pioneer

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StainlessBluebell
Customer Service Quality Review Quiz
26 questions

Customer Service Quality Review Quiz

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BraveWatermelonTourmaline
Understanding Service Gaps in SERVQUAL Model
30 questions

Understanding Service Gaps in SERVQUAL Model

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OrganizedEmpowerment1022
Customer Service Quiz
3 questions

Customer Service Quiz

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BeneficialHippopotamus7400
Evaluación de la Calidad de Servicio con el Índice de Calidad de Servicio (SQI)
5 questions

Índice de Calidad de Servicio (SQI) Quiz y Flashcards: ¿Qué es SQI?

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InventiveMendelevium
M1-T23 Mesura de la qualitat percebuda i satisfacció dels ciutadans
20 questions

M1-T23 Mesura de la qualitat percebuda i satisfacció dels ciutadans

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FashionableNobility
Elementos del Sistema de Gestión de Calidad en Organizaciones Turísticas
7 questions

Elementos del Sistema de Gestión de Calidad en Organizaciones Turístic...

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SoulfulForgetMeNot
客服质检与智能解决方案
48 questions

客服质检与智能解决方案

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LongLastingFreedom
Servicio al Cliente: Accesibilidad y Cortesía
10 questions

Servicio al Cliente: Accesibilidad y Cortesía

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RazorSharpEnlightenment7548
Tipos de Recuperación de Servicios
21 questions

Tipos de Recuperación de Servicios

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EnhancedSaturn
Atención al Ciudadano: Pautas Esenciales
15 questions

Atención al Ciudadano: Pautas Esenciales

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AudibleAffection
Principios y Estrategias del Servicio al Cliente
19 questions

Principios y Estrategias del Servicio al Cliente

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WholesomeConstellation
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