Oral Communication in Context PDF Quarter 1 - Module 1

Oral Communication in Context Quarter 1 – Module 1: The Functions, Nature, and Process of Communication CO_Q1_Oral Communication in Context SHS_Module 1 Oral Communication in Context Alternative Delivery Mode Quarter 1 –...

Oral Communication in Context Quarter 1 – Module 1: The Functions, Nature, and Process of Communication CO_Q1_Oral Communication in Context SHS_Module 1 Oral Communication in Context Alternative Delivery Mode Quarter 1 – Module 1: The Functions, Nature, and Process of Communication First Edition, 2020 Republic Act 8293, section 176 states that: No copyright shall subsist in any work of the Government of the Philippines. However, prior approval of the government agency or office wherein the work is created shall be necessary for exploitation of such work for profit. Such agency or office may, among other things, impose as a condition the payment of royalties. Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names, trademarks, etc.) included in this module are owned by their respective copyright holders. Every effort has been exerted to locate and seek permission to use these materials from their respective copyright owners. The publisher and authors do not represent nor claim ownership over them. Published by the Department of Education Secretary: Leonor Magtolis Briones Undersecretary: Diosdado M. San Antonio Development Team of the Module Writers: Maria Criselda M. Reyes Editor: Joselito E. Calios Reviewers: Joselito E. Calios, Wilma Q. Del Rosario, Jenorie P. San Agustin, Arlene I. Donor, Aillen G. Sumagaysay, Illustrator: Hannah Krystelle Q. Del Rosario, Ernesto D. Tabios Lay-out Artists: Elinette B. Dela Cruz, Fegenius N. Rosas Management Team: Wilfredo E. Cabral, Micah S. Pacheco, Dennis M. Mendoza Ma. Evalou Concepcion A. Agustin, Carolina T. Rivera Manuel A. Laguerta, Joselito E. Calios, Wilma Q. Del Rosario Printed in the Philippines by ________________________ Department of Education – National Capital Region Office Address: Misamis St., Bago Bantay, Quezon City Telefax: 02-929-0153 E-mail Address: [email protected] Oral Communication in Context Quarter 1 – Module 1: The Functions, Nature, and Process of Communication Introductory Message This Self-Learning Module (SLM) is prepared so that you, our dear learners, can continue your studies and learn while at home. Activities, questions, directions, exercises, and discussions are carefully stated for you to understand each lesson. Each SLM is composed of different parts. Each part shall guide you step-by- step as you discover and understand the lesson prepared for you. Pre-tests are provided to measure your prior knowledge on lessons in each SLM. This will tell you if you need to proceed on completing this module or if you need to ask your facilitator or your teacher's assistance for better understanding of the lesson. At the end of each module, you need to answer the post-test to self-check your learning. Answer keys are provided for each activity and test. We trust that you will be honest in using these. In addition to the material in the main text, Notes to the teacher are also provided to our facilitators and parents for strategies and reminders on how they can best help you on your home-based learning. Please use this module with care. Do not put unnecessary marks on any part of this SLM. Use a separate sheet of paper in answering the exercises and tests. And read the instructions carefully before performing each task. If you have any questions in using this SLM or any difficulty in answering the tasks in this module, do not hesitate to consult your teacher or facilitator. Thank you. ii  What I Need to Know This module, The Functions, Nature, and Process of Communication was designed to make you better understand the nature and elements of oral communication in context, and realize the importance effective communication. As you go through this module, you are expected to design and perform effective controlled and uncontrolled oral communication activities based on context. What I Know Directions: Match the word in column B with its definition in column A. Write the letter of your answer on a separate sheet of paper. A B 1. It refers to the idea transmitted by the sender to the A. Communication receiver B. Motivation 2. It is the response or reaction given by the receiver to the sender of the message. C. Message 3. It is when communication is used to encourage people. D. Encode 4. It is the exchange of information by speech, signals, E. Source or writing. 5. It is when communication is used to control F. Feedback behavior. G. Regulation 6. It means to translate an idea into language. 7. It is a medium used to send the message. H. Decode 8. It means to translate a language into an idea. I. Channel 9. It refers to the one who develops the message to be J. Noise communicated to either internal or external parties. 10. It hinders the participants of the communication process to understand one another. 1 CO_Q1_Oral Communication in Context SHS Module 1  Lesson The Functions, Nature, and 1 Process of Communication What’s In Communication is the act of transferring information from one person to another person or a group. Communication involves at least one sender, a message, and a receiver; but communication is more than just a transmission of information. It requires success in transmitting or sending a message. What’s New Directions: Complete the concept map below. Fill out the web with ideas that are related to communication. Communication 2 CO_Q1_Oral Communication in Context SHS Module 1  What is It Communication is a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures (McCornack, 2014). Nature of Communication Communication is a process. It takes place when two or more people exchange ideas either through written or spoken words (verbal) or actions (nonverbal). Both verbal and nonverbal can be used at the same time. Functions of Communication There are five functions of communication. These are regulation or control, social interaction, motivation, information, and emotional expression. 1. Regulation / Control – Communication functions to control behavior. It can be used to regulate the nature and number of activities people engage in. “Take your medicine before you go to bed.” “Finish your work before you go.” 2. Social Interaction – Communication allows people to interact with others to develop bonds or intimacy. It also allows individuals to express desires, encouragement, needs, and decision or to give and get information. “Would you like to go to church with me?” “Come on! You can do it!” 3. Motivation – Communication persuades or encourages another person to change his/her opinion, attitude, and behavior. “You’re on the right track. Keep up the good work.” “My dream is to finish my Senior High School despite this pandemic”. 4. Emotional Expression – Communication facilitates people’s expression of their feelings such as love, fear, anger, joy, hope, or any other emotion. “I’m so happy to have you in my life.” “I like you so much.” 3 CO_Q1_Oral Communication in Context SHS Module 1 5. Information – Communication functions to convey information. It can be used in giving and getting information. “The Philippine Normal University was founded in 1901.” “You can find the bathroom right next to this door” The Process of Communication In order to successfully communicate, it is important to understand the process of communication. The diagram above shows the basic steps. 1. The speaker develops an idea to be sent. 2. The speaker encodes the idea or converts it to words or actions. 3. The speaker transmits or sends out the idea using a specific medium or channel. 4. The receiver gets the message and decodes or interprets it. 5. The receiver provides or sends feedback. At any point of the communication process, noise may take place and hinder the flow of communication process. 4 CO_Q1_Oral Communication in Context SHS Module 1 The Elements in The Process of Communication Sender The sender is the one who initiates the message that needs to be transmitted. He sends the message that may be in different forms such as pictures, symbols, postures, gestures, or even just a smile. After generating the idea, he sends it in such a manner that can be understood clearly by the receiver. Message Message refers to the information intended to be communicated by words as in speech, letters, pictures, or symbols. It can be verbal or non-verbal. It is the content the sender wants to convey to the receiver. Encoding It is the process of expressing the idea into appropriate medium. It may be verbal or non-verbal. The sender may put the message into a series of symbols, words, pictures or gestures. Channel It refers the medium or passage through which encoded message is passed to the receiver. It may be transmitted through face-to-face communication, telephone, radio, television, memorandum, or computer. Receiver Receiver refers to whom the message is meant for. He plays a significant role in the communication process like the sender. He needs to comprehend the message sent. His translation of the message received depends on his/her knowledge of the subject matter of the message, experience, and relationship with the sender. Decoding It means translating the encoded message into a language that can be understood by the receiver. After receiving the message, the receiver interprets it and tries to understand it. Feedback It refers to the response of the receiver to the message sent to him/her by the sender. Feedback ensures that the message has been effectively encoded and decoded. 5 CO_Q1_Oral Communication in Context SHS Module 1 Noise It is a hindrance to communication. This can take place at any step in the entire communication process. There are various types of noise. Examples of physical noise are loud music, an irritating sound of an engine of a machine, or a classmate who talks to you while the teacher is giving a lecture. The second type of noise is physiological – when the body becomes the hindrance to communication such as headache, toothache, or hunger. The third type is psychological noise that refers to qualities in us that affect how we communicate and interpret others such as prejudice and any feeling can interfere with communication. Noise is considered as a barrier to effective communication. What’s More Directions: Watch the video presentation with the title “A Failure to Communicate” through the link below. On a separate paper, identify the elements in the process of communication. Explain how each element affects the communication process. If you cannot watch the said video, just think of a situation where miscommunication takes place between or among the participants in the communication process. https://www.youtube.com/watch?v=8Ox5LhIJSBE 1. Sender _______________________________________________________________________________ _______________________________________________________________________________ 2. Message _______________________________________________________________________________ _______________________________________________________________________________ 6 CO_Q1_Oral Communication in Context SHS Module 1 3. Encoding _______________________________________________________________________________ _______________________________________________________________________________ 4. Channel _______________________________________________________________________________ _______________________________________________________________________________ 5. Receiver _______________________________________________________________________________ _______________________________________________________________________________ 6. Decoding _______________________________________________________________________________ _______________________________________________________________________________ 7. Feedback _______________________________________________________________________________ _______________________________________________________________________________ 8. Noise _______________________________________________________________________________ _______________________________________________________________________________ What I Have Learned Directions: Fill in the blanks with the suitable words. 1. Communication is a transmission and _________________ of information and ideas between two or among humans using words, symbols, and gestures. 2. Communication is more than just a transmission of information; it requires in transmitting a ______________. 3. A sender is someone who clearly _____________ and sends a message to a receiver using a particular channel. 4. Communication can be expressed through ___________ or ____________ or both at the same time. 7 CO_Q1_Oral Communication in Context SHS Module 1  5. The five functions of communication are regulation or control, social interaction, ________________, information, and emotional expression. 6. Control or Regulation communication functions to _________________. 7. Communication when used to encourage people is called ________________. 8. Emotional expression facilitates one’s expression of his __________________. What I Can Do A. Directions: Write two sentences for each function of communication. 1. Regulation/Control a. _____________________________________________________________________ b. _____________________________________________________________________ 2. Social Interaction a. ____________________________________________________________________ b. ____________________________________________________________________ 3. Motivation a. ____________________________________________________________________ b. ____________________________________________________________________ 4. Information a. ____________________________________________________________________ b. ____________________________________________________________________ 5. Emotional Expression a. ____________________________________________________________________ b. ____________________________________________________________________ 8 CO_Q1_Oral Communication in Context SHS Module 1 B. Directions: Complete the table below by giving a solution to a barrier present in each situation. Situation Solution 1. Your classmate played a loud music while you were talking to a friend on your phone. 2. You are in a class where you think the teacher is boring. 3. You are a doctor and you are talking to people who are not familiar with medical terms. 4. You are assigned to give a three-minute talk in front of the class but you are shy. 5. Your little brother asks you to help him with his assignment but you’re very hungry. Assessment Directions: Choose the best answer to the following questions. Write the letter of your answer on the space before the number. _______ 1. Which is an example of regulation and control? A. “It’s nice to meet you.” B. “Clean your room, then you can play basketball.” C. “Where can I find the library?” D. “Seychelles is one of the world’s smallest countries.” _______ 2. Which of the situations shows social interaction? A. A parent tells her child to finish answering the module. B. Joy invites Yolly for a coffee. C. Rachel tells her friend not to lose hope. D. The teacher introduced Conditional Probability to her class. 9 CO_Q1_Oral Communication in Context SHS Module 1 ________ 3. Which one has different function? A. “We pray for those who mourn.” B. “Thank you for coming into my life.” C. “Keep quiet.” D. “I’m so sorry for your loss.” _________ 4. The health secretary is sharing the data on the number of covid cases in the country with the viewers, “There are 500 who recovered from covid19 as of yesterday.” What function of communication is shown in the situation? A. control B. motivation C. social interaction D. information ________ 5. The teacher tells Nocel that he is doing great and keep it up. What function of communication is shown in the situation? A. control B. motivation C. social interaction D. information ________ 6. The teacher gives a lecture on Plate Tectonic Theory to her students. Arni can hardly understand the lesson because he is suffering from migraine. What is the noise in the communication process? A. lecture B. Plate Tectonic Theory C. students D. migraine ________ 7. Which element of communication answers “What was Jhay’s answer to to the question?” A. barrier B. channel C. feedback D. decoding _______ 8. What element of communication is shown when Emmanuel wrote an email to Skycable. A. barrier B. decoding C. feedback D. medium 10 CO_Q1_Oral Communication in Context SHS Module 1 ________ 9. Girlie told her groupmates that she has already the data for their research. The word groupmates is what element of communication? A. message B. sender C. encoding D. receiver ________ 10. In yesterday’s class with Miss Bullo, Rommel gave a report on Atmospheric Science and Climate. His classmates listened attentively. Who is the sender in the situation? A. class B. Rommel C. Miss Bullo D. classmates Additional Activities Directions: With a help from your friends or relatives, create a short skit showing the five functions of communication and submit it to your teacher. Your work will be graded based on the following rubric. 5 4 2 Content All functions of At least four Less than four functions communication are functions of of communication are seen in the communication are seen in the presentation presentation seen in the presentation Script Script has Script is complete. It Script is complete with complete, logical has a story with a rough spots; Beginning, story with a beginning, middle, middle and end may be beginning, middle, and end. difficult to determine. and end. Projection The audience could The audience could The audience could hear hear all words with hear most words few words with naturalness and with naturalness naturalness and ease in ease in and ease in communication communication communication Grammar There are no errors There are few errors There is a number of in grammar in grammar errors in grammar 11 CO_Q1_Oral Communication in Context SHS Module 1  Module 1 CO_Q1_Oral Communication in Context SHS 12 Assessment What I A B C Know 1. C 1. TRUE 1. F 1. Information 2. F 2. FALSE 2. I 2. Social Interaction 3. B 3. TRUE 3. B 3. Motivation 4. A 4. TRUE 4. E 4. Emotional Expression 5. G 5. FALSE 5. G 5. Information 6, D 6. C 6. Regulation/Control 7. I 7. D 7. Emotional Expression 8. H 8. A 8. Emotional Expression 9. E 9. H 9. Regulation Answer Key References Anudin, Ali G. and Pena , Andrew Rey. Oral Communication, Quezon City, Philippines: Vibal Group Inc., 2016 Balgos, Anne Richie G. and John Philippe F. Sipacio. Oral Communication in Cotext for Senior High School. Quezon City: C & E Publishing Inc., 2016. Communication Models, Group Communication. “Aristotle's Communication Model.” Communication Theory, July 10, 2014. Accessed November 5, 2019. https://www.communicationtheory.org/aristotle%e2%80%99s- communication- model/?fbclid=IwAR2NGurovRORrjH3ttYhifUCqq4QOlXOVUxRRNHMrDNuA SLJhN_GPmLtk4c. “Effective Communication Process.” Accessed November 5, 2019. https://www.tutorialspoint.com/effective_communication/effective_commun ication_process.htm. “Exploring the Communication Process.” Accessed November 5, 2019 http://www.sps186.org/downloads/basic/270480/chap02.pdf Flores, Ramona S. Oral Communication in Context. 1st ed., Manila, Philippines: Rex Book Store, 2016. Kalpana, R. “Elements and Importance of Communication Process: Business Management.” Essays, Research Papers and Articles on Business Management, February 4, 2014. https://www.businessmanagementideas.com/communication/elements- and-importance-of-communication-process-business-management/2354. “Nature and Elements of Communication.” Accessed November 4, 2019. https://www.acadshare.com/nature-and- elements-of-communication- quiz/. Nordquist, Richard. “What Do Noise and Interference Refer to in the Communication Process?” ThoughtCo. Accessed November 4, 2019. https://www.thoughtco.com/noise-communication-term-1691349. 13 CO_Q1_Oral Communication in Context SHS Module 1 For inquiries or feedback, please write or call: Department of Education - Bureau of Learning Resources (DepEd-BLR) Ground Floor, Bonifacio Bldg., DepEd Complex Meralco Avenue, Pasig City, Philippines 1600 Telefax: (632) 8634-1072; 8634-1054; 8631-4985 Email Address: [email protected] * [email protected]