Unit 1: Oral Communication PDF
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Prof. Molina Santiago
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Summary
This document is a set of notes on oral communication, covering topics like communication styles (formal and informal), methods of communication, and their advantages/disadvantages. It also describes the elements of the communication process(sender, receiver, messages, and feedback) and how to improve communication skills.
Full Transcript
UNIT 1: ORAL COMMUNICATION PROF. MOLINA SANTIAGO AP ENGLISH COMMUNICATION WHAT IS ORAL COMMUNICATION? Oral communication is communicating with spoken words. It's a verbal form of communication where you communicate your thoughts, present ideas and share information. Ex...
UNIT 1: ORAL COMMUNICATION PROF. MOLINA SANTIAGO AP ENGLISH COMMUNICATION WHAT IS ORAL COMMUNICATION? Oral communication is communicating with spoken words. It's a verbal form of communication where you communicate your thoughts, present ideas and share information. Examples of oral communication are conversations with friends, family or colleagues, presentations and speeches. COMMUNICATION SHOULD BE… EFFECTIVE What is effective communication? Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When we communicate effectively, both the sender and receiver feel satisfied. Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. It can occur in person, on the internet (on forums, social media, and websites), over the phone (through apps, calls, and video), or by mail. How can we make our communication effective? THE 5 C’S CLEAR CORRECT COMPLETE CONCISE COMPASSIONATE EFFECTIVE COMMUNICATION CAN HELP YOU… In the workplace, effective communication can help you: Manage employees and build teams Grow your organization more rapidly and retain employees Benefit from enhanced creativity and innovation Build strong relationships and attract more opportunities for you or your organization In your personal life, effective communication can lead to: Improved social, emotional, and mental health Deeper existing connections New bonds based on trust and transparency Better problem–solving and conflict resolution skills HOW TO IMPROVE YOUR COMMUNICATION SKILLS: 1- CONSIDER YOUR AUDIENCE 2- PRACTICE ACTIVE LISTENING 3- MAKE YOUR MESSAGE AS CLEAR AS POSSIBLE 4- USE THE RIGHT PLATFORM FORMAL OR INFORMAL? Formal communication refers to the flow of official information through proper, predefined channels and routes. The flow of information is controlled and needs deliberate effort to be properly communicated. Formal communication follows a hierarchical structure and chain of command. Informal communication is any type of communication that doesn't take place using the formal methods or structures in a company. Unlike a one-to-one or intercompany meeting, informal communication covers the chats, notes and asides we share with one another outside of these formal settings. ELEMENTS OF COMMUNICATION PROCESS WHY IS EFFECTTIVE ORAL COMMUNICATION IMPORTANT? INTERVIEW 4 QUESTIONS 2 PLANNED 2 UNPLANNED THANK YOU