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Marketing Metrics and Customer Management
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Customer Service and Logistics Management
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Customer Acquisition Cost & Lifetime Value
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Customer Service Module 1
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Customer Service Module 1

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Customer Service Module 2
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Customer Service Module 2

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Customer Service Module 3
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Customer Service Module 3

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Customer Service Plans Overview
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Customer Loyalty Metrics Quiz
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Customer Loyalty Metrics Quiz

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Understanding Customer Needs: Jobs to be Done
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