Customer-Centric Innovation Strategies
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Questions and Answers

What is the primary benefit of generating a large quantity of ideas during brainstorming?

  • It helps in avoiding criticisms among team members.
  • It allows for immediate evaluation of the best ideas.
  • It increases the likelihood of finding innovative solutions. (correct)
  • It reduces the duration of the session.
  • Why should criticism be avoided during the brainstorming process?

  • It hinders the creative process and bold idea generation. (correct)
  • It results in a loss of time.
  • It can lead to confusion among team members.
  • It reduces team morale and collaboration.
  • What is an essential aspect of brainstorming that fosters collaboration among team members?

  • Concentrating on individual contributions.
  • Discouraging bold perspectives.
  • Combining, adapting, and embellishing ideas. (correct)
  • Evaluating ideas as they are presented.
  • What is a co-creation workshop primarily designed to address?

    <p>Stimulate creativity and collaboration for innovative solutions.</p> Signup and view all the answers

    In what scenario is a Decision Matrix most beneficial?

    <p>When numerous ideas need to be systematically evaluated.</p> Signup and view all the answers

    What is the purpose of the Menu of Ideas during collaborative meetings?

    <p>To visualize the volume of ideas generated.</p> Signup and view all the answers

    Which characteristic is NOT emphasized as important in brainstorming sessions?

    <p>Immediate evaluation of ideas as they are presented.</p> Signup and view all the answers

    What advantage does brainstorming provide for overcoming gridlock during the creative process?

    <p>It generates fresh insights about ideas that can lead to breakthroughs.</p> Signup and view all the answers

    What is a primary focus of the ideation process for businesses during challenging market conditions?

    <p>Generating new business ideas and solutions</p> Signup and view all the answers

    Which of the following is NOT a factor for generating an idea according to the ideation content?

    <p>Government regulations</p> Signup and view all the answers

    What advantage did the pandemic create for small-time entrepreneurs in terms of ideation?

    <p>Opportunity to shift to online selling</p> Signup and view all the answers

    In product improvement, what is a common strategy to increase product value?

    <p>Combining products with other products</p> Signup and view all the answers

    How does brainstorming function in the ideation process?

    <p>Generating a large volume of ideas</p> Signup and view all the answers

    What role does a moderator play during the brainstorming process?

    <p>To stimulate the team's creative discussion</p> Signup and view all the answers

    Which of the following illustrates an example of invention in the ideation process?

    <p>Introducing a remote-control finder on a TV</p> Signup and view all the answers

    What is a key requirement for successful brainstorming sessions?

    <p>Having a focused moderator to direct the discussion</p> Signup and view all the answers

    Study Notes

    Ideation Overview

    • Current market conditions (e.g., COVID-19, e-commerce) encourage innovation, adding value to products and services.
    • Online shopping increased, while brick-and-mortar stores decreased, due to the pandemic.
    • Personal skills (e.g., cooking) can be the basis of new business ventures.
    • Current events/trends (e.g., lockdowns) provide opportunities for new businesses.
    • Existing market needs can be addressed with new product/service offerings. (e.g., remote control finder for TVs)
    • Product improvement strategies, involve adding services or combining products to increase value. (e.g., water refilling stations, combined Ariel and Downy)

    Devising Customer-Centric Innovation

    • Brainstorming is excellent for generating many ideas, especially when facing numerous issues.
    • Brainstorming requires direction, focusing on solutions for identified opportunities. A moderator is essential to guide the process.
    • Idea quality is improved by quantity, as more ideas increase chances of a valuable product.
    • Judging ideas is discouraged during brainstorming, allowing for bolder and more creative solutions. Ideas should be evaluated later.
    • Bold ideas, perspectives, and angles are encouraged as valuable starting points during ideation.

    Co-creation Workshop

    • Organized team activities promote creativity and collaboration, using knowledge from different specialists.
    • Ideal for dealing with complex data or when insights from specialists are needed.
    • Useful in situations where ideas are stagnating.
    • In collaborative meetings, project presentations, or workshops, a visual compilation of ideas improves decision-making.
    • Helps document partial project results.

    Decision Matrix

    • Group similar ideas to improve clarity and efficiency for decision-making.
    • The matrix incorporates evaluation criteria and an analysis of how well each idea aligns with requirements, improving the decision-making process.

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    Related Documents

    Ideation - BM2313 - STI PDF

    Description

    Explore innovative strategies for enhancing customer-centric products and services in today's market. This quiz covers recent trends, brainstorming techniques, and opportunities arising from current events like the COVID-19 pandemic. Increase your understanding of how to address existing market needs creatively.

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