Emotional Intelligence Quiz PDF

**Question 1: Multiple Choice** **Why is emotional intelligence important in the workplace?** **Options:** 1. It can turn a company\'s finances around 2. It is a predictor of technical excellence 3. It can bring about a positive climate that enhances productivity and adaptability 4. It...

**Question 1: Multiple Choice** **Why is emotional intelligence important in the workplace?** **Options:** 1. It can turn a company\'s finances around 2. It is a predictor of technical excellence 3. It can bring about a positive climate that enhances productivity and adaptability 4. It\'s a good predictor of success in the workplace 5. It takes into account factors that affect how things are done 6. It helps enhance motivation and optimism in the workplace **Answer:** - **3:** It can bring about a positive climate that enhances productivity and adaptability - **4:** It\'s a good predictor of success in the workplace - **5:** It takes into account factors that affect how things are done - **6:** It helps enhance motivation and optimism in the workplace **Question 2: Matching** **Match the examples of behavior and actions to the types of emotional intelligence they demonstrate.** **Options:** - **A.** Radha can tell by Greg\'s body language that he\'s upset, despite his claim of being happy with their boss's decision. - **B.** While others become angry and defensive, Julia regulates her emotions during a failed project debrief. - **C.** Cindy dislikes Peter but finds ways to work productively with him. - **D.** John avoids engaging in office gossip, knowing it affects him negatively. **Targets:** 1. Self-perception 2. Social perception 3. Social skills 4. Self-management **Answer:** 1. **D** (Self-perception) 2. **A** (Social perception) 3. **C** (Social skills) 4. **B** (Self-management) **Question 3: Multiple Choice** **Which examples demonstrate techniques for developing self-perception?** **Options:** 1. Reading up on organizational trends 2. Writing feelings and reactions in a journal 3. Asking for a 360-degree evaluation 4. Recognizing frustration from office gossip 5. Wondering about a lack of networking contacts 6. Analyzing fear of discussing a team member\'s review **Answer:** - **2:** Writing down feelings and reactions in a journal - **3:** Asking for a 360-degree evaluation - **4:** Recognizing frustration from office gossip - **6:** Analyzing fear of discussing a team member\'s review **Question 4: Matching** **Match methods for developing social perception to the competencies they help develop.** **Options:** - **A.** Analyzing organizational culture - **B.** Tracking emotions during meetings - **C.** Taking an interest in others - **D.** Finding common ground with others - **E.** Listening to people first **Targets:** 1. Utilizing empathy 2. Using social cues **Answer:** 1. **C, D, E** (Utilizing empathy) 2. **A, B** (Using social cues) **Question 5: Matching** **Match techniques for controlling emotions to the categories they apply to.** **Options:** - **A.** Being honest about feelings - **B.** Talking things through - **C.** Reducing stress - **D.** Letting others explain first - **E.** Interrupting negative patterns **Targets:** 1. Self-control technique 2. Interpersonal technique **Answer:** 1. **B, C, E** (Self-control technique) 2. **A, D** (Interpersonal technique)