Emotional Intelligence Skills Knowledge Check PDF

**Knowledge Check: Reviewing Your Emotional Intelligence Skills** 1. **How does emotional intelligence drive personal excellence in the workplace?**\ *Options:* - Promotes emotional and mental health - Helps you better manage stress and conflict - Helps you build stron...

**Knowledge Check: Reviewing Your Emotional Intelligence Skills** 1. **How does emotional intelligence drive personal excellence in the workplace?**\ *Options:* - Promotes emotional and mental health - Helps you better manage stress and conflict - Helps you build stronger workplace relationships - Creates a positive environment that enhances productivity - Teaches you how to overlook the emotions of your coworkers - Helps you win arguments *Correct Answers:* - Promotes emotional and mental health - Helps you better manage stress and conflict - Helps you build stronger workplace relationships - Creates a positive environment that enhances productivity 2. **What techniques can aid you in developing self-awareness in the workplace?**\ *Options:* - Knowing who and what triggers your emotions - Observing your reactions - Leaning into your discomfort - Seeking feedback - Making quick decisions - Relying on experience *Correct Answers:* - Knowing who and what triggers your emotions - Observing your reactions - Leaning into your discomfort - Seeking feedback **Knowledge Check: Applying Your Skills in Using Emotional Intelligence** 1. **What strategies can help you control your emotional behavior in the workplace?**\ *Options:* - Keeping your opinions to yourself - Separating your feelings from your emotions - Pausing before reacting to a stressful situation - Lashing out at the person who upset you - Making emotion-versus-reason lists - Focusing on the positives - Speaking to someone who's not part of your problem *Correct Answers:* - Separating your feelings from your emotions - Pausing before reacting to a stressful situation - Making emotion-versus-reason lists - Focusing on the positives - Speaking to someone who's not part of your problem 2. **What strategies can enhance your social perception and allow you to build better relationships?**\ *Options:* - Watch the body language of those around you - Listen actively to the person speaking to you - Be present and empathetic to a coworker's problems - Acknowledge the other person's feelings - Speak over others during intense conversations - Cut the speaker off by telling your own story *Correct Answers:* - Watch the body language of those around you - Listen actively to the person speaking to you - Be present and empathetic to a coworker's problems - Acknowledge the other person's feelings