Managers Presentation July 16 2024 - DELICIA PDF

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Summary

This document is a presentation by managers at C&W Business, covering various activities during July 16 2024, including marketing strategies, business infrastructure, staff changes, financial performance, and customer feedback analysis.

Full Transcript

Marketing ✓ Change of colours ✓ Rebrand of website ✓ New templates for proposals, presentations etc ✓ New collateral ✓ Local marketing representation- Shania –Graduate Interactive slides and videos tha...

Marketing ✓ Change of colours ✓ Rebrand of website ✓ New templates for proposals, presentations etc ✓ New collateral ✓ Local marketing representation- Shania –Graduate Interactive slides and videos that allow the sales and presales team to deliver impressive presentations. Page 2 2024 © C&W Business. All Rights Reserved Why C&W Business Rock-solid infrastructure The best network: The largest fibre network you can depend on. Self-healing network architecture Best latency in the region The biggest number of direct routes connecting the See more Caribbean to the US and the rest of the world Page 3 2024 © C&W Business. All Rights Reserved. ▪ Documents RFP Document Disconnection Order Form Journal Voucher ▪ Uniforms- Shirts and Polos Continue to keep the B2B staff informed of -Sales activities -Achievements -Improvements -Promotions -Celebrations Page 6 2024 © C&W Business. All Rights Reserved Page 7 2024 © C&W Business. All Rights Reserved Page 8 2024 © C&W Business. All Rights Reserved Page 9 2024 © C&W Business. All Rights Reserved Staff Changes New Hires Promotions Exits Solution Implementation- role Donna Marie – Supervisor Sales Administration (admins, Belinda Peters- Braithwaite replacement- Process started advocates, service managers) Carlon Hypolite Sales engineering –role should be filled within the month Tamika Joseph- Senior Admin Enterprise Account managers- Shane Manolal- Presales Interviews next week Engineering Lateral movements Dianne Mahabir- Senior Specialist B2B Compliance Page 10 2024 © C&W Business. All Rights Reserved Q2 Actuals vs Q2 Budget MRR COS 1 3 5 99% 109% 114% 101% Positive trend 2 4 B2B REVENUE NRR SALES Attorney General- 30kUSD MRR Large NRR billings- UWI, licenses renewals Ministry of Agriculture- 11k USD MRR Carenet- 7kUSD MRR Central Bank- 6k USD MRR Page 11 2024 © C&W Business. All Rights Reserved NIB- 200k USD NRR Ministry of National Security- 60k NRR YOUR VOICE RESULTS 2024 V.S 2023 – NPS Analysis 2024 2023 YOUR VOICE RESULTS 2024 V.S 2023 – eNPS Analysis 2024 2023 Q2 Activities external- C&W Business FOLLOW UP - JUL, AUG!!! Geared towards getting awareness, interest and ultimately become the preferred choice. Client Event Client Event Client Event Client Event Breakfast Bytes Lunch & Learn Sip, Savor & Secure Lunch & Learn Tenable Microsoft Simply Secure Cisco We hosted our clients at an C&W Business and Microsoft In collaboration with Simply We hosted a lunch and learn engaging breakfast event titled unveiled the integration of Secure we hosted our session for our clients, during "Networking Visibility & Direct Dialing into Microsoft government clients. which they received valuable Protection," in partnership with Teams, promising to insights into Cisco Umbrella Tenable and Adistec, revolutionize business Insights included: practical & and Thousand Eyes. highlighting Tenable One. communications. economical strategies to improve cybersecurity posture, This solution aids organizations affordable and effective in advancing their cybersecurity cybersecurity measures, and efforts. guidance on technical incident response and system integrity. Let’s do different. Together 2024 © C&W Business. All Rights Reserved.

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