Lesson 1 Ethics in the Workplace PDF

ETHICS IN THE WORKPLACE INTRODUCTION Work Ethics: A group of moral principles, standards of behavior, or set of values regarding proper conduct in the workplace ETHICS IN THE WORKPLACE Relationships at Work Management/owner toward client/customer Management/owner t...

ETHICS IN THE WORKPLACE INTRODUCTION Work Ethics: A group of moral principles, standards of behavior, or set of values regarding proper conduct in the workplace ETHICS IN THE WORKPLACE Relationships at Work Management/owner toward client/customer Management/owner toward employees Employee toward Employer, Co-workers, Customers Proper Behavior in the WP Exhibit a possitive attitude and pleasant demeanor Use a firm handshake Maintain good eye contact Be a good listener and soft spoken Appropriate introduction Rise when you are introducing someone or you are being introduced Show common respect and consideration for others ETHICS IN THE WORKPLACE Business Abuse Any : illegal unethical irresponsible Act done against an Employer ETHICS IN THE WORKPLACE Results of Business Abuse Higher prices Business Failure Fewer Jobs Unpleasant Working Conditions ETHICS IN THE WORKPLACE A. Examples of Business Abuse Stealing Merchandise Money * Shoplift *Kickback * Conflict of Interest * Unauthorized Discounts Time ETHICS IN THE WORKPLACE A. Examples of Business Abuse (Continued) Vandalism Falsify Records Break Confidentiality Ignore Safety Rules Misrepresent Merchandise ETHICS IN THE WORKPLACE A. Examples of Business Abuse (Continued) Poor Client Service Irresponsible Behavior Addictions * drugs * alcohol * tobacco ETHICS IN THE WORKPLACE A. Examples of Business Abuse (Continued) Gossip * Causes poor work environment (morale) * Lowers Productivity ETHICS IN THE WORKPLACE 11 Harassment of Co-wks or Clients *Unwelcome sexual advances * Compliance as condition of employment * Interferes w/ wk performance through intimidation ETHICS IN THE WORKPLACE How Do We Rationalize Business Abuse? Everybody does it The co. won’t miss it The co. overcharges I’m not paid enough The co. doesn’t deserve my loyalty ETHICS IN THE WORKPLACE C. As Employees, What Are Our Choices? Ignore Business Abuse Rationalize it away Speak Up Discuss to Clarify Issues Blow the Whistle! ETHICS IN THE WORKPLACE D. If You’re Unsure - Before You Act -- ASK: Is this legal? Is it against co. policy? Could the action cause loss or harm to anyone? If everyone I knew saw me, would I feel uncomfortable? Activity: Work Ethics Write a reflection about your learning on work ethics. - Short Sized Bondpaper - Printed