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Questions and Answers
Which of the following are benefits of emotional intelligence in the workplace? (Select all that apply)
Which of the following are benefits of emotional intelligence in the workplace? (Select all that apply)
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Seeking feedback is a technique that can aid in developing self-awareness in the workplace.
Seeking feedback is a technique that can aid in developing self-awareness in the workplace.
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What strategy can help manage emotional behavior in a stressful situation?
What strategy can help manage emotional behavior in a stressful situation?
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To increase self-awareness, it is important to know who and what triggers your ______.
To increase self-awareness, it is important to know who and what triggers your ______.
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Match the following techniques with their respective outcomes:
Match the following techniques with their respective outcomes:
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Study Notes
Emotional Intelligence in the Workplace
- Emotional Intelligence (EQ) contributes to success in the workplace by:
- Promoting positive emotional and mental health
- Enhancing stress management and conflict resolution skills
- Fostering stronger relationships with colleagues
- Creating a positive, productive environment
Developing Self-Awareness in the Workplace
- Techniques for enhancing self-awareness include:
- Identifying personal triggers for emotions
- Observing personal reactions to situations
- Embracing discomfort for growth
- Seeking feedback from others
Controlling Emotional Behavior at Work
- Strategies for managing emotional behavior in the workplace include:
- Distinguishing between feelings and emotions
- Pausing before reacting to stressful situations
- Listing emotion-driven and logical perspectives
- Focusing on positive aspects of situations
- Seeking an unbiased third-party perspective
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