Averda July Trainings PDF

ABOUT AVERDA Established more than 35 years ago Averda has become a leader in the waste management industry in the MENA region. We provide a full spectrum of environmental services covering sectors such as city cleaning, collection, composting, recycling, landfilling and was...

ABOUT AVERDA Established more than 35 years ago Averda has become a leader in the waste management industry in the MENA region. We provide a full spectrum of environmental services covering sectors such as city cleaning, collection, composting, recycling, landfilling and wastewater. Today’s portfolio comprises companies and projects in Lebanon, Saudi Arabia, Abu Dhabi, Dubai, Sharjah, Oman, Qatar, Morocco, Republic of Ireland and one representative office in United Kingdom, resulting in a unique corporate blend of European, Middle East & GCC expertise and culture. We are certified for ISO 9001, ISO 45001: 2018 and ISO 14001 International Standards Averda Environmental Services Company Is committed to delivering the highest standards of quality, health and safety in the waste management services we provide to our customers. We have developed a comprehensive management system complying with the requirements of the international standards ISO 9001:2008 and ISO 45001: 2018 and we are committed to maintain and continually improve its effectiveness through: Understanding the needs and requirements of all our customers and consistently deliver services that meet or exceed their expectations; Meeting regulatory, legislative and contractual requirements while assisting our customers in meeting their waste management strategies and targets; Identifying health and safety risks arising from our activities and reduce them to the lowest practical levels through our comprehensive risk assessment programs;  Providing a quality service while minimizing any adverse effects on health and safety; Setting and reviewing objectives for prevention of nonconformities, incidents, and illnesses in order to continually improve the effectiveness of our management system. Providing a safe, rewarding and supportive work environment. Protection and caring for the welfare and development of our employees, our customers and the local communities in which we operate; Strictly adhering to professional ethics, acting with the highest integrity and honesty in all our relationships; Averda encourages all employees and business partners to cooperate in its quality, health and safety aims and seeks to promote teamwork and partnership so that the aims of our policy will be met.  TRAINING TOPICS Workshop Safety ▪ Hot work operations, Hazardous material handling & storage ▪ Tire replacement ▪ Housekeeping BCM Training DO’S & DON’TS Access Management Corniche Washing/Cleaning & WCP Washing Signal and Signage Cleaning Beach and shoreline Cleaning  WORKSHOP SAFETY TO BE DISCUSSED: Safety Clothing Workshop Safety Hazards Safety Data Sheets and Labels Storage and Spills  Typical Workshop Safety Hazards Several accidents could occur in a vehicle workshop…! Fire & Explosion Asphyxiation Chemical Burns Electric Burns Physical Injuries Important to know what action to take and how to minimize accidents.  Basic Personal Protective Clothing Personal protective clothing helps minimize personal injury in the event of an accident. Basic protective clothing are: Overalls Safety Shoes Safety Gloves ( Heavy Duty Rubber, Latex, Leather ) If Not Overall, Clothing must be well fitted & hard-wearing material. Eye Protection Eye damage can result from small particles, sharp objects, liquids, gases or intense light. Typical eye protection are: Safety Goggles Face Shield Welding Helmet Hazardous liquids in eyes must be washed out with clean water or eye wash.  Ear and Respiratory Protection Loud noises over long periods can damage ears. Ear defenders and earplugs can protect ears. Respiratory equipment required during some tasks, or breathing difficulties, headaches, dizziness or sickness may occur. Dust masks and respirators are used.  Hot work operations, Hazardous material handling & storage Electrical Hazards — Most hot work involves using electrical equipment, so workers will face electrical hazards such as the risk of short-circuiting equipment, faulty wiring and the risk of shocks or even fatal electrocution. Exposure to Harmful UV or Infrared Light — Hot work activities such as welding can involve potentially dangerous UV or infrared light. If workers are exposed to these types of non-ionising radiation, it can cause damage to their skin or eyes. Exposure to Dangerous Fumes — Hot work can produce dangerous fumes that pose major health and safety risks for workers. Fumes can cause respiratory health conditions, burns, flu-like symptoms and eye damage. Flying Sparks Can Cause Fires or Combustion — When hot work activities like welding are carried out, sparks can fly and can cause fires or combustion if they come into contact with flammable materials, debris or hazardous materials. Conducting Heat through Pipes — Heat can be conducted through metal materials like pipes and, when heat is transferred, it can come into contact with flammable, combustible or otherwise hazardous materials. Skin Injuries through Contact with Hot Materials or Equipment — If workers touch equipment, debris or surfaces that are extremely hot — or come into contact with open flames or sparks — they may sustain skin injuries like heat burns, friction burns or cuts.  Lifting and Carrying Bulky objects must be lifted and carried correctly to prevent injury (particularly to the back). Ensure feet are close to object keeping back straight. Keep object as close to body as possible when lifting. Lift from leg muscles, back must be straight all the time.  First Aid Seek medical help after an accident. First aid station and first aid representative available. First aid station has minor injury relief and eye wash. First aid representative provides basic assistance. Call professional services for more serious accidents.  Workshop Ventilation and Lighting Workshop must be ventilated to remove fumes. Fans and exhaust extraction used. Good lighting essential to see work. Portable lamps direct light to work areas.  Fire Extinguishers Location and type of extinguishers must be known. Different classes of fire extinguisher: ❑ Class A ❑ Class B ❑ Class C ❑ Class D Typical fire extinguisher types: ❑ Water ❑ Foam ❑ Dry Powder/ Chemical ❑ Carbon Dioxide (CO2) ❑ Halon – Illegal in the UK after December 2023  Fire Exits and Assembly Points Use designated fire exits to evacuate building and meet at assembly point. Fire notices provide information.  Hazardous Materials Hazardous materials found in workshop. Take precautions when handling. Typical Hazardous Materials ❑ Fuel ❑ Battery Acid ( Electrolyte) ❑ Engine Oil ❑ A/C Refrigerant ❑ Engine Coolant ( Antifreeze) ❑ Brake, Transmission & Power Steering Fluid ❑ Cleaning Chemicals ❑ Paints & Thinners ❑ Brake & Clutch Dust  Health and Safety Standards HSE govern handling of hazardous materials within COSHH. Help prevent exposure to health hazards. Employers and employees must comply to certain standards. Supervision of a task may be necessary  Material Safety Data Sheets MSDS provides information about hazardous products available in workshop. MSDS information includes: ❑ What the product is ❑ Manufacturer Details ❑ Product Ingredients ❑ Physical Description ❑ Potential Health Hazards ❑ Condition that could Increase Hazard ❑ How to Safely Handle Hazards ❑ What to do if exposed to Hazard ❑ What to do in the event of a Spill  Product Warning Labels Hazardous materials container/ packaging has product warning label including: ❑ What The Product is ❑ Manufacturer Details ❑ Hazard Types ❑ Potential Health Hazards ❑ Protection Warning symbols indicate type of hazard associated with a material/chemical.  Hazardous Material Health Symptoms Hazardous material contact can cause physical symptoms: ❑ Breathing Difficulties ❑ Irritation of the nose, Throat or Lungs ❑ Discomfort / Headaches ❑ Fatigue / Weakness ❑ Dizziness ❑ Loss of Consciousness ❑ Restricted Movement ❑ Poor / Blurred Vision Seek medical attention immediately if symptoms occur.  Hazardous Material Storage Check COSHH, product label and MSDS Use approved storage containers & seal + labels properly Check container regularly for lose heads & expire date Keep the storage area clean, tidy & arranged all the time  Dealing With Spillages Fuel leaks, oil leaks, damaged/ dropped containers etc. Clean up immediately, wear appropriate clothing and do not let into drain. Use appropriate clean-up material and dispose of properly  Disposal of Workshop Waste Used engine/transmission oils, coolant, fluids, used oil filters, rags and used cleaning chemical. Properly store in sealed and labelled containers Properly store in sealed and labelled containers. Some waste can be recycled, e.g., recovered A/C refrigerant. Other waste must be disposed of following strict regulations  Summary You should now be aware of: Safety Clothing Workshop Safety Hazards Safety Data Sheets and Labels Storage and Spills Identify the Hazards  BCM Training DO’S & DON’TS Business Continuity Management is defined as a: Business Continuity Management (BCM) integrates the disciplines of Emergency Response, Crisis Management, Disaster Recovery (technology continuity) and Business Continuity (organizational/operational relocation). Disaster prevention, Disaster preparedness Disaster response Disaster recovery A type of risk management designed to address the threat of disruptions to business activities or processes.  Access Management Administration, Authentication, and Authorization The process of controlling and managing who has access to a building or facility. Access management is about authorization. Its goal is to ensure that authorized users have access to the resources they need while prohibiting access to unauthorized users.  Corniche Washing/Cleaning & WCP Washing Definitions Washing Activities – Include pedestrian underpasses, bus stops, tunnels, chewing gum removal washing of cornice, gardens, street, sidewalk, containers, etc., cleaning furniture. Steam Washing – Heat of the steam will break down dirt and grime easily and sanitize any surface without chemical, and gentle yet powerful steam pressure will lift them up from surface. Purpose The purpose of this procedure is to outline the steps to be followed to perform the below listed services process as per the defined standards by using a mobile steam washing machine: Street cleaning and washing Cleaning of pedestrian underpass, tunnel, bus stops, parks, gardens Vehicle accident & Oil Spill cleaning Graffiti removal Litter picking Corniche Cleaning Regulatory Framework & Standards The services are delivered by Averda Waste Management as per the OSHAD SF 3.1, and the international standards ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, ISO 10002:2014, ISO 31000:2009, ISO 55001:2014. Responsibilities Operations Controllers/Supervisors are responsible for planning and monitoring daily steam washing activities as per assigned areas, reporting any deficiencies and ensuring jobs are completed in a satisfactory manner. Crew are responsible for carrying out their tasks as assigned to them and in a safe and satisfactory manner. Operations Support is responsible for collecting requests and complaints, analyzing data, and generating required reports. HSE Officer is responsible for maintaining a comprehensive risk and environmental registers for the waste collection activities. Activity Description Steam washing and furniture cleaning involves steam washing pedestrian underpasses, bus stops, tunnels, cornice, street, sidewalk, containers, bin washing etc., and cleaning furniture. Equipment and Tools The equipment and tools required to perform the activity are listed below: Mobile steam washing equipment Brush, mop, and all-purpose cleaner. Safety Signage for cleaning. Chemicals for additional advanced cleaning where required. Health & Safety and Environment Considerations All the activities shall be carried out according to the risks and control measures defined in the risk and impact assessments. And all operators to be trained according to required specifications for the steam washing machine.  Steam washing equipment Check your equipment daily using the equipment checklist to ensure the equipment is in good and safe working condition. Pay special attention to: The electrical connections, switches, and extensions. Condition of the steam washing equipment. Condition of hoses and connectors to be used. Wheels for easy moving of equipment. Availability and condition of Safety Signs for cleaning. Personal Protective Equipment (PPE) To ensure the safety of the workers during collection, the below equipment is mandatory: Due to COVID-19 Regulations masks must be always worn. Coveralls/uniform Safety Gloves Mask Cap Goggles Gumboots Incident Management All incidents shall be reported to the operations supervisor as per the Incident Investigation & Reporting Procedure. In case of Incident/accident, the Operations team must be informed. Training All the employees involved in this process will undergo a safety induction, a training according to the Standard Operating Procedure and the applicable risk assessment. Procedure The cleaning is planned and executed based on the following: ▪ Fixed route. ▪ Assigned request from Operations Support. ▪ Assigned Observation from Tadweer inspector. ▪ Request from Operations Controller/Manager. ▪ Monthly Work Plan Confirmed on call / additional service. The crew is deployed with correct equipment and required PPE to ensure steam cleaning is performed safely. Ensure the area of cleaning is barricaded to prevent injury to pedestrians. All required safety signages shall be available. During cleaning, the helpers will use brushes and mop with all-purpose cleaner and will display all the necessary signage and barricade to prevent any member of the public from slipping on the wet surface. The Operations Supervisor prepares the Supervisor Daily Summary Report and sends it to the Operations Manager/Controller for review. Key Performance Indicator Adherence to work plan and adequate response time are the KPIs for this service as annexed to this procedure  Signal and Signage Cleaning Purpose: The purpose of this procedure is to outline the steps to be followed to perform the below listed services process as per the defined standards. Street Signage Cleaning Intersection Cleaning This activity will be conducted Internally and will be subject to approval of the procedure and obtention of the relevant permits from the respective entities such as ITC, Police, and any other relevant authorities. Averda HSSEQ team will engage with the Operations Team and ensure that they have identified all the necessary requirements and will be monitoring the execution under the supervision of Tadweer. Regulatory Framework & Standards The services are delivered by Averda Waste Management as per the OSHAD SF 3.1, and the international standards ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, ISO 10002:2014, ISO 31000:2009, ISO 55001:2014. Equipment and Tools The equipment and tools required to perform the activity are listed below: Water washers. Brush used for façade cleaning and bridge cleaning. Certified Safety equipment (Safety harness) Man Lift Brush, mop, and all-purpose cleaner. Safety Signage for cleaning and Visible equipment. Barricades to block traffic and pedestrians where required and approved to. Washing and Safety Equipment Check your washing and safety equipment daily using the required checklist as per the Equipment inspection Procedure. Personal Protective Equipment (PPE) Pay special attention to: Traffic needs to be restricted, diverted, or completely stopped To ensure the safety of the workers during collection, the below to ensure the safety of the workers and road users. equipment is mandatory: Training and Qualification of Lifting equipment operator and Safety harness for conducting work at height safely personnel working at height on the man lift. Work at height equipment condition and inspection dates. Training: Equipment overall condition. All the employees involved in this process will undergo a safety The type of chemicals used is approved to ensure the induction, a training according to the Standard Operating Procedure integrity of the structure. Availability and supply of the First aid kit. and the applicable risk assessment and working at height Availability and condition of the required safety/warning certification as well as Equipment Operator certification. signs. Coveralls/uniform Goggles Safety Gloves Mask Hard Hat Safety Gunboots Harness  Beach and shoreline Cleaning Purpose The purpose of this procedure is to outline the steps to be followed to perform the below listed services process as per the defined standards: Beach cleaning Shoreline Cleaning Island Cleaning Diving Campaign support Regulatory Framework & Standards The services are delivered by Averda Waste Management as per the OSHAD SF 3.1, and the international standards ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, ISO 10002:2014, ISO 31000:2009, ISO 55001:2014. Activity Description Shoreline cleaning activities involve boat driving and collection of waste from the shoreline through the boat or via a net for smaller objects. Beach cleaning requires operating a beach cleaner alongside the beach and ensure the area is free of litter Equipment and Tools The equipment and tools required to perform the activity are listed below: Work Boat for Island waste collection Skimmer Boat for Shoreline Surface Cleaning Beach cleaner for sand cleaning in Islands On shore container to dispose waste from the island Pay Special Attention to: Ensure the fuel tank is tightly secured and does not leak. Ensure life buoy is available and undamaged. Availability and expiry/service date of the fire extinguishers. Availability and supply in the First aid kit. Personal Protective Equipment (PPE) To ensure the safety of the workers during collection, the below equipment’s are mandatory: Cap Eye Life jacket Safety Coveralls Gloves Mask Protection Gumboots (if needed) Incident Management All incidents shall be reported to the operations supervisor as per the Incident Investigation & Reporting Procedure. In case of vehicle accident, the Vehicle Control must be informed. Training All the employees involved in this process will undergo a safety induction, a training according to the Standard Operating Procedure and the applicable risk assessment.  Emergency Management General Guidelines 1. Save your life Fire Medical Spillage 2. Save others IF YOU are Qualified and Trained 3. Call Emergency Services 4. Follow emergency instructions 5. Inform your superior  Medical First Aid If you are trained If it is safe to do so Reporting to Administer First Supervisor/Emerg Take to the Call Emergency Injury/Ill health Aid ency Response hospital Services Team In case of serious injuries (i.e. if a person is unconscious/falls from height etc…) ❑ Don’t move the victim, await trained First Aiders ❑ Remove any hazardous item/equipment away from the employee and ensure his/her safety.  IN CASE OF FIRE R-A-C-E R-Rescue A-Alarm C-Confine E-Extinguish FIGHT FIRE ONLY IF YOU ARE ABLE TO DO SO… IF NOT LEAVE THE PREMISES IMMEDIATELY  Incident Reporting How to report Speak Call Reporting incidents is a duty for each employee ❑ What to report ❑Reporting something that happened Message Email ❑Reporting something that might happen ❑A case where you have a doubt ❑ To whom to report System ❑Supervisor/Line Manager ❑SHEQ Office QUESTIONS….?? TRAINER NAME: ARSALAN MAQSOOD CONTACT#: 0506192023 THANK YOU!