Purposive Communication – Finals Reviewer PDF

Summary

This document is a reviewer for a purposive communication course. It discusses communication aids, strategies, and tools of technology. It also includes examples, like PowerPoint presentations and video calls, along with tips for using presentation media.

Full Transcript

PURPOSIVE COMMUNICATION – FINALS REVIEWER GROUP 5  Nonverbal - Nonverbal communication strategies Communication Aids & Strategies cons...

PURPOSIVE COMMUNICATION – FINALS REVIEWER GROUP 5  Nonverbal - Nonverbal communication strategies Communication Aids & Strategies consist of mostly visual cues, such as Using Tools of Technology body language, facial expressions, physical distance between communicators, or the tone of your voice. Communication aid  Visual  are visual support used to make - Visual communication strategies can presentation interesting and effective. be seen through signs, web pages, and  highlighting the significant information. illustrations.  Referred as AAC devices (Augmentative and Alternative Communication) MULTIMEDIA - Using Tools of Technology Augmentative and Alternative  is content that uses a combination of Communication different content forms such as text,  a huge range of techniques which audio, images, animations, video and support or replace spoken interactive content. communication. Special Features of Computer-Based Presentation: TECHNOLOGY-BASED COMMUNICATION AIDS:  text apps 1. CUSTOM NAVIGATION  social media  A computer-based presentation with the  video call platforms (gmeet,zoom) ability to choose your own path through  emails the slides.  youtube  powerpoint 2. PRINTOUTS COMMUNICATION AIDS EXAMPLES: 3. UP LOADABLE  powerpoint presentations  Prezi Using Traditional Visual and Audio Media  Slideshare  Brainshark  Overhead Transparencies - transparencies are clear acetate pages  TED/ TED talks displayed by an overhead projector during a speech. Communication Strategies  Flip Chart  Communication is the exchange of - a large pad paper that rest on an easel information between a sender and a allowing the speaker to record. receiver.  White board/chalk board - these materials can also help you achieve Types of Communication Strategies the same outcome.  Verbal - Verbal communication strategies can  Document Camera be broken down into the two categories - is a projector device. Display documents. of written and oral communication.  Video - showing a video clip can elicit an emotional response from the audience.  Handouts - are sheet of paper containing relevant information that some speakers  Info graphics are amazing- use simple use in conjunction with other presentation infographics. media.  Sound recordings - sounds, like visual  Get inspired- remember your ultimate images can stimulate mental images goal. triggering the imagination and setting mood. Tips in using Presentation Media:  Practice with your Media. Using Computer Technology  Consider your room and audience.  Digital Slides - a presentation software  Speak to your audience not your media. commonly using PowerPoint. It allows computer users to display information in multimedia presentation. Always Remember this:  10 - 20 - 30 - 10 Slides, 20 Minutes, 30  Real- Time Web Access - used to Font Size demonstrate how to do something special on the web such as researching an ideas.  1 - 6 - 6 - 1 Main Idea, 6 Bullets point, 6 Words per Bullet. Strategies Using Tools of Technology:  7 - 7 - 7 Lines , 7 Words.  Keep it simple  Emphasize your key ideas  9Ps - Prior Proper Preparation Prevents  Show what you can't say Poor Performance of the Person Putting  Use close up shots and other images on the Presentation.  Keep the number of images you present manageable  Combine variety with coherence GROUP 6  Use large lettering Communication for Work Purposes MULTIMEDIA PRESENTATION TIPS: CORRESPONDENCES/ TECHNICAL  Go for creativity - create your own REPORTS design, try different combination and let  Is an essential activity of any business, your creativity flow. academic, or industrial organization.  Aim to inform or persuade their intended  Colors are nice - flat colors are beautiful readers. and contrast is your friend. ADVANTAGES OVER THE SPOKEN MODE:  Use good fonts - Comic Sans and  THEY ALLOW THE WRITER TO THINK Georgia will do. ABOUT THE MESSAGE HE/SHE WANTS TO CONVEY THOROUGHLY.  Text is evil - use the 10-20-30 rule, too many text will catch the attention of the  THEY ARE MORE ACCESSIBLE AND audience from you. CAN BE RETRIEVED BY THE READER AT ANY TIME CONVENIENT TO HIM/HER.  Images say more than a thousand words- make the images more powerful.  Big is beautiful- think big, think bold.  THEY PRESENT THE MESSAGE IN  BODY – It contains the message of the DETAILS. letter. Paragraphs are single-spaced internally but double-spaced to separate the  THEY CAN BE DOCUMENTED AND paragraphs. If the letter is too short, the body FILED. can be double spaced or triple-spaced to separate the paragraphs. BUSINESS LETTER  COMPLIMENTARY CLOSE – It is an expression used to end a letter.  An effective business letter elicits the expected response from the reader. LEVEL OF FORMALITY:  Can be achieved through a concise,  Highly Formal tactful, and accurate writing style. -Respectfully Yours,  Purpose: sales efforts, complaints, -Respectfully, information dissemination, relationship -Very respectfully, building, and problem solving.  Polite and formal -Very truly yours, -Yours very truly, PARTS OF A BUSINESS LETTER -Yours truly,  Less formal -Sincerely yours,  LETTERHEAD – It identifies the writer -Yours, his/her address, and contact numbers. -Cordially yours,  Informal and friendly -As ever,  DATE – It is placed between the letterhead -Best regards, and the inside address. It should never use -Kindest regards, plain numerals for dates as it may create -Regards, confusion. Instead of using 02/02/16, February 2, 2016 or 2 February 2016 can be used.  SIGNATURE BLOCK – Includes the signature and the typed name of the sender. The typed name can be in all caps (JOHN  INSIDE ADDRESS – It identifies the KRAMER) or CLC format (John Kramer). reader’s name, position, and company and The space for the signature should be three address. It should be place immediately to five lines. below the date.  IDENTIFICATION INITIALS – It indicates the typist’s initials if the sender is not the one  ATTENTION LINE – It is used when the who personally typed the document. writer wishes to address the whole company but wants to bring it to the attention of a particular person in the company. It can be written in two formats:  ENCLOSURE NOTATION – It indicates the Attention John Kramer attachments to the letter. It can be written in Attention: John Kramer the following formats: -Enclosures (2)  SALUTATION - It refers to the writer’s -Enclosure greeting to the reader. It can appear in -enc./encl. different formats: Dear Sir:  COPY NOTATION – It indicates the name of Sir: the secondary recipients of the letter. It is Dear Mr. Kramer: indicated by cc: which means carbon copy or courtesy copies. THREE FORMS OF BUSINESS LETTERS  ANNOUNCEMT MEMO - Provides information about an event,  FULL BLOCK person, thing.  MODIFIED BLOCK  SEMIBLOCK FORMAT  TRANSMITTAL MEMO - Serves as a cover note for a more TIPS OF WRITIG A LETTER lengthy or formal document  Use a language that is appropriate to the target readers  Arrange your ideas logically  AUTHORIZATION MEMO  Use a direct but a tactful tone - Gives permission  Use active voice on most of your sentences  When writing, put yourself in the shoes of ADVANTAGES OF A MEMO target readers  It reaches a large number of readers at  Use correct format, punctuation, spelling the same time. and grammar  It provides a written record that can be  Specify the receiver’s name. However, if accessed any time. it is impossible to get the name of the  It allows a detailed and accurate delivery receiver’s name, use a generic title such of message. as the human resource manager DISADVANTAGES OF A MEMO MEMORANDUM  Memorandum is a business correspondence which aims to inform  It is not ideal to convey complex topics and persuade target readers who are since memos are generally used for short within the organization. texts.  FOLLOWS AN INVERTED PYRAMID  It takes time to reach distant branches STRUCTURE. and offices.  It is more expensive than e-mail. Most important info TIPS FOR WRITING A MEMO 1. Use bullets, numbers, and letter to list Supporting data and information. examples 2. Use a positive tone, active verbs, and concise Least important wording. info 3. Use heading to improve the readability. 4. Eliminate grammatical and typographical errors. 5. Use correct format and structure. FIVE TYPES OF MEMO 6. Put your initials in a signature form beside your printed name as sender.  INSTRUCTION MEMO - Provides information the readers 7. Flush the memo heading to the left (“to” line, need to perform accurately “from” line, subject line, and date line.) 8. Say thank you or state a directive action (e.g., for your compliance, for your immediate action,  REQUEST MEMO for your approval, for your information) at the - Request readers to provide certain end of the memo. information or take certain actions ELECTRONIC MAIL ( E-MAI L ) GROUP 7  Used to give directions, to transmit Communication for Academic Purposes documents, to record important data and information, to confirm requests, to explain procedures, to make recommendations, to Principles of Research Writing inquire, and to submit feasibility and status 1. Clarity reports. 2. Specific Examples 3. Objectiveness 4. References ADVANTAGES OF E-MAIL 5. Uniformity and Logical Flow 1. It reaches the target reader fast. 2. It confirms an acceptance or rejections easily. Basic Parts of a Research Paper 3. It is less costly than letters and memos.  Title Page 4. It can easily reach the farthest part of the - What is this paper called and who globe. wrote it? 5. It is environment-friendly. 6. It is easier to document.  Abstract - One-paragraph summary of the entire study – typically no more than 250 DISADVANTAGES OF E-MAIL words in length (and in many cases it is well shorter than that), the Abstract provides an overview of the study. 1. It is prone to hacking and technical glitches. 2. It can cause information overload.  INTRODUCTION 3. It can be used to transmit computer virus. - What is the topic and why is it worth studying? – the first major section of text in the paper, the TIPS FOR WRITING AN E-MAIL OR A MEMO Introduction commonly describes the topic under investigation, summarizes  Make the subject line informative or or discusses relevant prior research descriptive of the memo content. (for related details, please see the  Keep the subject line simple and short. Writing Literature Reviews section of  Do not change the subject line when you are this website), identifies unresolved replying to an e-mail. issues that the current research will  The “to” line should contain the names of the address, and provides an overview of primary readers. the research that is to be described in  Ensure the correctness of the e-mail address greater detail in the sections to follow. of the recipients.  Make the file name of the attached document meaningful.  Methods  Never use “all caps” in the main text. - What did you do? – a section which  State our purpose in the first sentence of the details how the research was memo. performed  If the message is sensitive, compose it first using the word processor.  Avoid emoticons and informal jargons like  Results LOL and BRB in formal memos. - What did you find? – a section which describes the data that was collected and the results of any statistical tests that were performed  Discussion - What is the significance of your results? – The final major section of text in the paper. The Discussion commonly features a summary of the results that were obtained in the study, describes how those results address the topic under investigation and/or the issues that the research was designed to address, and may expand upon the implications of those findings. Limitations and directions for future research are also commonly addressed.  Reference - List of articles and any books cited – an alphabetized list of the sources that are cited in the paper (by last name of the first author of each source).  Tables and Figures - Graphs and data (optional in some cases) – depending on the type of research being performed, there may be Tables and/or Figures - In APA style, each Table and each Figure is placed on a separate page and all Tables and Figures are included after the References. Tables are included first, followed by Figures.  Appendix -Supplementary information (optional) – in some cases, additional information that is not critical to understanding the research paper, such as a list of experiment stimuli, details of a secondary analysis, or programming code, is provided. This is often placed in an Appendix

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