Purposive Communication Reviewer PDF

PURPOSIVE COMMUNICATION REVIEWER COMMUNICATION AIDS AND STRATEGIES USING TOOLS OF TECHNOLOGY (Week 3) **COMMUNICATION AIDS** \- visual support used to make presentation interesting and effective \- great help to present the ideas clearly by highlighting the significant information \- also refer...

PURPOSIVE COMMUNICATION REVIEWER COMMUNICATION AIDS AND STRATEGIES USING TOOLS OF TECHNOLOGY (Week 3) **COMMUNICATION AIDS** \- visual support used to make presentation interesting and effective \- great help to present the ideas clearly by highlighting the significant information \- also referred to as AAC devices ( Augmentative Alternative Communication) **Technology-Based communication aids:** \- Text Messaging \- Social Media \- Video Conferencing \- Email \- Video Presentation \- Power Presentation **COMMUNICATION STRATEGIES** **Types of Communication Strategies:** **Verbal-** can be broken down into the two categories of written and oral communication **Nonverbal-** consist of mostly visual cues, such as body language, facial expressions, physical distance between communicators, or the tone of your voice **Visual Communication-** can be seen through signs, web pages, and illustrations **USING TOOLS OF TECHNOLOGY** **Multimedia-** content that uses a combination of different content forms such as text, audio, images, animations, video and interactive content **USING TRADITIONAL VISUAL AND AUDIO MEDIA** \- Overhead Transparencies \- Flip Chart \- White Board/chalk board \- Document Camera \- Video \- Handouts **9Ps-** Prior Proper Preparation Prevents Poor Performance of the Person Putting on the Presentation **Transparency-** also known variously as a view foil, foil, or view graph \- thin sheet of transparent flexible material, typically cellulose acetate, onto which figures can be drawn **Video-** electronic medium for the recording, copying, playback, broadcasting, and display of moving visual media **Sound Recording & Reproduction-** an electrical, mechanical, electronic, or digital inscription and re-creation of sound waves, such as spoken voice, singing, instrumental music, or sound effects COMMUNICATION FOR VARIOUS PURPOSES (Week 4-6) **Various-** two or mores things; differing one from another. **Purpose-** reason for which something exist or is done, made, used, etc. **To Obtain-** obtaining information is very significant since it is the first stage of cognitive or learning process. **Interview-** the person's goal is to discover the appropriate facts from a person who knows them. **Observing-** watching intentionally in order to discover the elements in a situation **Survey-** defined as a research method used for collecting data from a pre-defined group of respondents to gain information and insights on various topics of interest. **TO PROVIDE AND DISSEMINATE INFORMATION** **Information Dissemination-** means spreading of information, knowledge, opinions widely to a certain person, people or to a bigger group of audience. **METHODS IN DISSEMINATING INFORMATION** **News release-** written or recorded communication directed at members of the news media for the purpose of announcing something ostensibly news worthy. **Blog-** regularly web site or web page, typically one run by an individual or small group, that is written in an informal or controversial style. **Emails-** messages distributed by electronic means from one computer user to one or more recipients via a network. **Text message-** a written message, often containing short forms of words, sent from one mobile phone to another. **Social networking websites (social media)-** an online platform which people use to build social networks or social relations with other people who share similar personal or career interests, etc. **To Persuade-** pushing across an idea and convincing people or readers to support the idea that you want to convey. **KNOW YOUR AUDIENCE-** addresses the audience's needs, values and desires. **GET THE AUDIENCE'S ATTENTION-** you must first grab their attention and demonstrate why it's worth their time to listen to your idea or suggestion. **ESTABLISH CREDIBILITY-** you must demonstrate your credibility and authority. **CONVEY BENEFITS-** it\'s easier to persuade an audience when you can show them how your proposal benefits them. **BODY LANGUAGE-** with verbal communication, your demeanor influences your ability to persuade as much as your words. **Argumentative-** to make listeners/readers believe that your ideas is better based on the various reasons that you have at hand. \- logical and reasoned way to demonstrate one's point of view, beliefs, conclusion, or positions. A. **PURPOSE OF COMMUNICATION PROCESS** **Informative (expository)** \- to simply convey information factually \- to inputs new learning, enhance prior knowledge, confirm a concept, alleviate comprehension of an idea, or explain a process or procedure \- tips: a. stick to the facts, b. avoid repetition, d. make it clear. **Persuasive** \- pushing across an idea and convincing people or readers to support the idea you want to convey (ex. Commercials and billboards) \- tips: a. be objective, but subjective b. use your brain, not your heart c. cite cite **Argumentative** \- make listeners/readers believe that your idea is better based on the various reasons that you have at hand \- logical and reasoned way to demonstrate one's point of view, belief, conclusion, or position (ex. Debate & meeting de avance) \- tips: a. it is one way debate b. move the reader to action c. end with a punch A. **PUBLIC SPEAKING** \- way of making your ideas public- of sharing them with other people and of influencing other people **THREE MAJOR DIFFERENCES BETWEEN CONVERSATION AND PUBLIC SPEAKING(LUCAS, 2015)** 1. Public Speaking is more highly structured. 2. " " requires more formal language. 3. " " requires a different method of delivery. **SEVERAL WAYS OF DELIVERING A SPEECH** **Reading speech**- reading from a manuscript is the word-for-word iteration of a written message. **Memorized speech-** the recitation of a written message that the speaker has memorized. **Impromptu speech**- not rehearsed \- type of speaking speech is a presentation of a short message without prior preparation. **Extemporaneous speech**- the presentation of a planned and rehearsed speech using minimal notes. **GUIDELINES ON WRITING A SPEECH (LUCAS,2015)** 1. Focus on your topic. 2. Develop your topic. 3. Organize your speech. 4. Introduction 5. Body 6. Conclusion **ELEMENTS FOR A GOOD DELIVERY** 1. Volume 2. Pitch 3. Rate 4. Pauses 5. Vocal Variety 6. Pronunciation 7. Articulation 8. Movement 9. Gestures 10. Eye contact **6 WAYS TO TURN NERVOUSNESS FROM A NEGATIVE FOR CE INTO A POSITIVE FORCE:** A. Acquire speaking experience B. Prepare, prepare, prepare C. Think positively. D. Use the power of visualization. E. Know that most nervousness is not visible. F. Do not expect perfection Screenshot 2024-10-19 104301 B. I**NTERVIEW** \- is a two-party interaction in which at least one party has a specific, serious purpose and that usually involves the asking and answering questions. **CHARACTERISTICS OF AN INTERVIEW:** A. Interviews always involves two parties. B. Interviewing is always purposeful. C. There is focus on asking and answering questions. **PLANNING AN INTERVIEW (ADLER, 2012)** 1. Define the goal. 2. Identify and analyze the other party/respondent. 3. Prepare a list of topics. 4. Choose the best interview. 5. Consider possible questions. 6. Arrange the setting.  **COMMUNICATION FOR WORK PURPOSES** A. **WORK PLACE COMMUNICATION** \- is a discipline of its own that is unlike academic or scholastic writing. \- serves specific purposes for particular individuals, groups, organizations, or departments. **3 THINGS TO CONSIDER IN COMMUNICATING IN THE WORKPLACE:** 1. Purpose 2. Audience **BROAD CATEGORIES OD WORKPLACE COMMUNICATION** **Upward Communication-** from your position to an audience above you in the job hierarchy. **Lateral Communication-** between you and an audience within your level of hierarchy. **Downward Communication-** from your position to an audience below you in the job hierarchy. **Outward Communication-** between you and a company that you do business with or an audience outside your workplace. 3. Tone- will set how your target audience will accept what you are trying to say. \- u do not have to sound tough, demanding, or condescending in your discourse especially in sensitive subject or issues **2 KINDS OD APPROACHES (SEARLES,2014)** ---------------------------------------------- ------------------------------------------------------ WRITER-CENTERED READER-CENTERED I'd be happy to assist you with your concern If you have any concern, I'd be happy to assist you. We will send you a copy of your request... The copy you requested has already been sent... I'm happy to let you know... You will be glad to know that... ---------------------------------------------- ------------------------------------------------------ B. **BUSINESS LETTERS** \- refers to memorandums, reports, proposals, e-mails, and other forms of writing used in organizations to communicate with internal and external audiences \- also known as professional communication **PARTS OF BUSINESS LETTER** 1. **Heading-** includes the return address and the date on the last line 2. **Inside address/Recipient's address-** contains the name to which the letter is written and addressed 3. **Salutation-** the greeting part that is written in a polite and courteous manner followed by a comma (,) or a colon (:) 4. **Body of the Letter-** the main purpose of the letter, the very reason for writing. 5. **Complimentary closing-** the polite yet business-like ending of the letter; ends with a comma. 6. **Signature block-** the name of the sender is written on the first line, then his/her position on the next line. **FORMATS OF A BUSINESS LETTER** 1. **Block-** positions all the parts of the letter to the left, single space, and justified. 2. **Modified Block-** all parts of the letter are tabbed on the left, single spaced, and justified except the heading and the closing which are tabbed in the center. 3. **Semi-block-** the paragraphs are indented, heading is on the center, the date can be placed in the right side three spaces after the heading, recipient's address is on the left, and the closing on the right. **FREQUENTLY WRITTEN BUSINESS LETTERS** 1. **Letter of Request** 2. **Letter of Inquiry** 3. **Letter of Order** 4. **Letter of Acknowledgement** 5. **Letter of Complain/Claim** 6. **Letter of Adjustment** C. MEMOS \- memo or memorandum meaning "reminder" \- normally used for communicating policies, procedures, or related official business within an organization **FORMAT OF MEMOS**  **FIVE TIPS FOR EFFECTIVE BUSINESS MEMOS** 1. **Audience Orientation-** known to management may not be known by all the employees of the organization. \- the goal is clear and concise communication at all levels with no ambiguity. 2. **Professional, Formal Tone-** memos are often announcements, and the person sending the memo speaks for a part or all of the organization. 3. **Subject Emphasis-** normally declared in the subject line and should be clear and concise. 4. **Direct Format-** memorandums are always direct; the purpose is clearly announced. 5. **Objectivity-** place for just the facts, and should have an objective tone without personal bias, preference, or interest on display; avoid subjectivity. **IMPORTANCE OF GOOD COMMUNICATION AT THE WORKPLACE** \- Communication is critical to establishing and maintaining quality working relationships in organizations. (Adu-Oppong & Agyin-Birikong, 2014) **FIVE IMPORTANT REASONS INCLUDES:** 1. **Innovation-** when employees have the opportunity to express their ideas openly, they are more likely to present their ideas without fear of ridicule or retaliation. 2. **Growth-** can be seen internally and externally \- by associating youself internally and by establishing strong communication lines, you ensure the consistency of externally delivered message. 3. **Effective Communication-** not only talks to people, but given them the opportunity to talk to each other; strong communication channels are essential. 4. **Team Building-** creating effective teams requires communication and mutual cooperation; this will increase morale and employee satisfaction. 5. **Giving A Voice To All-** dependent on their having voice and being listened to, whether it is regards to an idea they have had or about a complaint they need to make. **HOW CAN YOU IMPROVE THE COMMUNICATION OF YOUR WORKPLACE?** 1. **Include everyone-** make sure that the communication lines are always open. 2. **Listen and show empathy-** ability to listens effectively greatly enhances the communication process. 3. **Define Objectives and Expectations-** should provide clear and accessible goals for teams and individuals that define exactly what is required for a particular project and that all of the team is aware of the objectives of the project. 4. **Send your message clearly-** your message is clear and accessible to the intended audience. 5. **Choose your medium carefully-** you need to make sure it's in the best possible format; face to face communication is the best way to build trust with employees, it is not always an option.