24 Questions
Which of the following is an example of off-the-job training?
Management development programs
What is the primary purpose of orientation in an organization?
Familiarizing new employees with their jobs, coworkers, and key aspects of the organization
Which on-the-job training technique involves moving employees between two or more jobs in a planned manner?
Job rotation
What does the term 'orientation' encompass in an organizational context?
Activities designed to familiarize new employees with their jobs, coworkers, and key aspects of the organization
Which type of pay tends to be applied to lower-paying jobs?
Wages
What type of people tend to prefer commission?
Highly qualified people
What is the retention rate if 40 employees stayed out of 50 at the end of the year?
80%
What does replacement management primarily involve?
Managing promotions and transfers
Which compensation mix is most likely for a sales job with measurable targets?
75% commission, 15% bonus, 10% benefits
What is the turnover rate if 15 employees left out of 60 during the year?
20%
What type of pay tends to be applied to professional jobs?
Salary
Which type of people tend to prefer salary?
Parents
Which type of training is specific to the performance elements of a particular job or task?
On-The-Job Training (OJT)
What type of training takes place away from the job site, commonly in the form of management training or employee retreats?
Off the Job Training (OJT)
What type of appraisal involves formally assessing work accomplishments and providing feedback for evaluation and development purposes?
Performance appraisal
Which type of appraisal uses checklists to evaluate performance?
Graphic rating scales
What does Intrinsic compensation refer to?
Nonmaterial job benefits
What are the essential elements in compensation according to the text?
Work-life balance and types of extrinsic pay
What type of training involves hands-on modeling of tasks by someone experienced?
Mentoring
Which type of appraisal involves keeping a log of effective and ineffective behaviors?
Critical incidents technique
What are the alternatives to supervisory appraisal mentioned in the text?
Peer appraisal, upward appraisal, and 360° feedback
What is the focus of mentoring according to the text?
A broader set of tasks
What type of compensation includes material forms like wages, salary, and bonuses?
Extrinsic compensation
What is the objective of exposing employees to different experiences and a wider variety of skills?
Enhance job satisfaction and cross-train them
Study Notes
Management Fundamentals - Chapter 12: Training, Performance Appraisal, and Compensation
- The objective is to expose employees to different experiences and a wider variety of skills to enhance job satisfaction and cross-train them.
- On-The-Job Training (OJT) is specific to the performance elements of a particular job or task, and can be done by anyone proficient at that task, typically an immediate supervisor or experienced coworker.
- Mentoring tends to apply to a broader set of tasks and is usually done by someone experienced, involving hands-on modeling of tasks.
- Off the Job Training (OJT) takes place away from the job site, commonly in the form of management training or employee retreats.
- Performance appraisal involves formally assessing work accomplishments and providing feedback for evaluation and development purposes.
- Small group discussions explore whether managers should give employees the same style of report card for their performance appraisal and what should be different.
- Types of appraisals include graphic rating scales, BARS, critical incidents technique, and multiperson comparisons.
- Graphic rating scales use checklists to evaluate performance, while BARS describe actual behaviors at various performance levels and are more reliable and valid.
- Critical incident technique involves keeping a log of effective and ineffective behaviors, which can polarize the review.
- Alternatives to supervisory appraisal include peer appraisal, upward appraisal, and 360° feedback.
- Intrinsic compensation refers to nonmaterial job benefits, while extrinsic compensation includes material forms like wages, salary, and bonuses.
- Work-life balance and types of extrinsic pay, such as base pay, piecework, commission, bonus, and merit pay increases, are essential elements in compensation.
Test your knowledge of training, performance appraisal, and compensation in management fundamentals with this quiz. Explore topics such as on-the-job training, mentoring, different types of performance appraisals, and intrinsic and extrinsic compensation. Challenge yourself with questions on employee development and compensation practices.
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