Leadership Session 5: Group Presentations
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Questions and Answers

What is the primary value that holds together a Clan culture?

  • Loyalty (correct)
  • Innovation
  • Competition
  • Rules and Procedures

    • Which type of organizational culture is associated with a visionnaire leader?

  • Market
  • Hierarchy
  • Clan
  • Adhocracy (correct)

    • In Market culture, what is considered the glue that holds the culture together?

  • Loyalty
  • Innovation
  • Rules
  • Winning (correct)

    • What happens in a Clan culture tends to stay in the family refers to?

    <p>Family loyalty</p> Signup and view all the answers

    How does the Hierarchy culture primarily operate?

    <p>Through rules and procedures</p> Signup and view all the answers

    What aspect do B and C cultures typically focus on?

    <p>External trends and competition</p> Signup and view all the answers

    In the context of organizational culture, what does 'A culture: focused on people' imply?

    <p>Valuing individual contributions</p> Signup and view all the answers

    What is a significant problem identified with Fortune 500 companies regarding culture?

    <p>Neglecting future trends and innovation</p> Signup and view all the answers

    What is the primary difference between influence and persuasion?

    <p>Persuasion is a subset of influence and focuses on communication.</p> Signup and view all the answers

    Which thinking mode is associated with systematic reasoning?

    <p>Central Route.</p> Signup and view all the answers

    What percentage of time do people typically use the peripheral route of thinking?

    <p>80%</p> Signup and view all the answers

    Which of the following is NOT one of the CLARCCS cues used in heuristic influence?

    <p>Satisfaction.</p> Signup and view all the answers

    Which influence cue suggests that you should follow when others are doing something?

    <p>Comparison.</p> Signup and view all the answers

    What is the duration of persistence for the central route of thinking?

    <p>Longer compared to the peripheral route.</p> Signup and view all the answers

    What approach does the HLBT presentation method NOT emphasize?

    <p>A chronological order.</p> Signup and view all the answers

    Which aspect of the HLBT method is focused on grabbing the audience's attention?

    <p>Hook.</p> Signup and view all the answers

    Which aspect of Continuous Improvement focuses on eliminating ineffective practices?

    <p>Getting rid of ineffective activities</p> Signup and view all the answers

    What is a key strategy for improving customer satisfaction in the market culture?

    <p>Focus on after-sales services and data collection</p> Signup and view all the answers

    What is the primary purpose of benchmarking in competition management?

    <p>To understand competitors' strengths and weaknesses</p> Signup and view all the answers

    In which culture does personal development and good relations among employees take precedence?

    <p>Clan Culture</p> Signup and view all the answers

    What can negatively impact employee perceptions regarding control systems?

    <p>The appearance of being micromanaged</p> Signup and view all the answers

    What was one of the reasons Walmart struggled to succeed in France's market?

    <p>The red ocean of fierce competition and low profit margins</p> Signup and view all the answers

    What strategy was employed by 3M to encourage innovation among employees?

    <p>One day per week for personal projects</p> Signup and view all the answers

    Which statement best characterizes the benefit of maintaining a coordination system in organizations?

    <p>To avoid siloed working styles and enhance interdepartmental communication</p> Signup and view all the answers

    What is the primary purpose of the 'Hook' in the HLBT method for communicating in public?

    <p>To grab the attention of the audience</p> Signup and view all the answers

    In which culture is innovation and continuous improvement prioritized according to the Competing Values Framework?

    <p>Adhocracy Culture</p> Signup and view all the answers

    Which type of leader is most effective in a Market Culture?

    <p>A leader driven by competition and customer satisfaction</p> Signup and view all the answers

    What does the 'Book' section of the HLBT method represent?

    <p>The detailed theory and facts of the presentation</p> Signup and view all the answers

    What is the primary function of the 'Look' element in the HLBT communication method?

    <p>To briefly explain what will be discussed</p> Signup and view all the answers

    Which element is vital for the Clan Culture according to the Organizational Culture Model?

    <p>Interpersonal relations and teamwork</p> Signup and view all the answers

    How are the points distributed when filling out the Organizational Culture Assessment Instrument (OCAI)?

    <p>A total of 100 points divided between four categories</p> Signup and view all the answers

    Which of the following is focused on coordination and stability within an organization?

    <p>Hierarchy Culture</p> Signup and view all the answers

    What is a major characteristic of Adhocracy culture?

    <p>Innovation through ad-hoc groups</p> Signup and view all the answers

    In terms of organizational culture, what does the 'glue' of Market culture refer to?

    <p>Winning and competition</p> Signup and view all the answers

    Which factor is highlighted as a critical issue for Fortune 500 companies related to organizational culture?

    <p>Challenges in focusing on internal trends</p> Signup and view all the answers

    Which leadership style is associated with a Hierarchy culture?

    <p>Administrator</p> Signup and view all the answers

    What does a lack of identity in an organizational culture imply?

    <p>Unclear roles and responsibilities within the organization</p> Signup and view all the answers

    What type of leader is described as effective in a Clan culture?

    <p>Parent figure</p> Signup and view all the answers

    What is considered the primary glue of Hierarchy culture?

    <p>Rules and procedures</p> Signup and view all the answers

    Which organizational culture is primarily focused on external competition and customer interests?

    <p>Market</p> Signup and view all the answers

    What is a key characteristic of the central route of thinking?

    <p>It involves a systematic approach to argument evaluation.</p> Signup and view all the answers

    Which persistence level is associated with the peripheral route of thinking?

    <p>It has shorter persistence compared to the central route.</p> Signup and view all the answers

    Among the CLARCCS cues, which one emphasizes the principle of giving back after receiving?

    <p>Reciprocity</p> Signup and view all the answers

    What signifies a longer duration of argument resistance?

    <p>Engaging in central route processing.</p> Signup and view all the answers

    Which of the following best describes the influence tool associated with heuristic thinking?

    <p>It employs cues for quicker judgment.</p> Signup and view all the answers

    Which type of organizational culture emphasizes teams and personnel development?

    <p>Clan Culture</p> Signup and view all the answers

    What type of thinking is characterized by emotional appeals over logical structure?

    <p>Heuristic route thinking</p> Signup and view all the answers

    What does the 'Took' aspect of the HLBT method aim to achieve?

    <p>To convince the audience of the importance of the message</p> Signup and view all the answers

    Which aspect of the HLBT method focuses on explaining the details and foundational facts of the topic?

    <p>Book</p> Signup and view all the answers

    What is a primary trait of organizations that rely heavily on the Clan culture?

    <p>Emphasis on teamwork and employee relations.</p> Signup and view all the answers

    In which organizational culture is the competition and customer satisfaction most critical?

    <p>Market Culture</p> Signup and view all the answers

    What should be filled out assuming it represents the ideal company scenario?

    <p>The Organizational Culture Assessment Instrument (OCAI)</p> Signup and view all the answers

    Which culture is characterized by a focus on flexibility and discretion?

    <p>Adhocracy Culture</p> Signup and view all the answers

    What does the term 'acculturation' refer to in the context of organizational culture?

    <p>The process of integrating new employees into the culture</p> Signup and view all the answers

    Which leadership style is most effective in a Clan culture?

    <p>Transformational Leadership</p> Signup and view all the answers

    What is the primary focus of a Hierarchy culture within an organization?

    <p>Coordination and control systems</p> Signup and view all the answers

    What is a possible outcome of implementing Continuous Improvement in a company?

    <p>Elimination of practices that do not yield results</p> Signup and view all the answers

    Which factor is crucial for benchmarking in competition management?

    <p>Understanding what competitors excel at and their methods</p> Signup and view all the answers

    Which strategy could energize employees in a Market Culture?

    <p>Offering bonuses for product purchases</p> Signup and view all the answers

    What is a potential downside of a rigid Control System within a company?

    <p>Perception of being overly controlled can lead to dissatisfaction</p> Signup and view all the answers

    Which of the following examples best illustrates Acculturation in a workplace?

    <p>Providing a mentor to help new employees assimilate into company culture</p> Signup and view all the answers

    How is personal development prioritized in Clan Culture?

    <p>Facilitating employee recognition and support systems</p> Signup and view all the answers

    Which of the following is a characteristic of Market Culture?

    <p>Focus on customer satisfaction and understanding competitor strategies</p> Signup and view all the answers

    What is the role of communication in a successful coordination system?

    <p>To ensure effective teamwork and information sharing across functions</p> Signup and view all the answers

    Study Notes

    Leadership: Session 5 - Group Presentations

    • Skema Business School, Leadership: Session 5, covers group presentations.

    HLBT Method for Communicating in Public

    • Hook: Grab audience attention with something intriguing
    • Look: Briefly explain presentation topic
    • Book: Details, theories, facts – the "boring" part
    • Took: Convince/persuade the audience of the information's value

    Session 3: Leadership and Organizational Design and Culture

    • Organizational Culture Assessment: Evaluate followers and leaders needed for different cultures (Cameron & Quinn; Clawson Chapter 22).
    • Instrument: Culture assessment tool to be completed in class.
    • Competing Values Framework Model: A model used to analyze organizational cultures.
      • Clan Culture: Focuses on interpersonal relationships, team work and personnel development.
      • Adhocracy Culture: Emphasizes innovation, future continuous improvement.
      • Market Culture: Prioritizes energizing employees and satisfying customers through competition.
      • Hierarchy Culture: Importance of organization, coordination, control systems, acculturation.

    The Global Business Leader

    • Environmental Factors/Issues: Factors that affect a global business leader:
      • Self: commitment to strategy, self-development, influence.
      • Others/People: Organizational commitment, interactions with others.
      • Task: strategic thinking.
      • Design : organizational design.
      • Manage Change: the ability to manage change is essential.
      • Organizational Culture: the overall organizational environment/values.

    Fill out the OCAI

    • OCA: Complete an assessment to reflect your ideal company, 100 points allocated between A, B, C, and D.

    Cameron and Quinn Framework

    • Quadrant Diagram: Visual representation of cultures using categories like Clan, Adhocracy, Hierarchy, and Market, based on internal/external focus & flexibility/control. Includes internal values and external factors.

    Influence and Persuasion

    • Influence vs. Persuasion: Influence is a broader concept, encompassing persuasion. Persuasion involves communication and aims for attitude change.

    Two Modes of Thinking: The Dual Process Approach

    • Central Route (20%): Systematic and logical thinking driven by arguments and facts.
    • Peripheral Route (80%): Heuristic and more emotionally driven by cues and shortcuts.
    • Comparison: Differences between methods; -Magnitude: equal in both routes -Persistence: Central Route- longer, Peripheral- shorter -Resistance: Central Route- stronger, Peripheral- weaker -Prediction: Central Route- higher, Peripheral- lower

    Heuristic Influence Cues: The CLARCCS Cues

    • Comparison: When others are doing something, you should too
    • Liking: If you like the source, you're more prone to accept their message.
    • Authority: When an authority suggests something, it becomes believable.
    • Belief: When a trusted source or authority recommends something.
    • Reciprocity: If someone gives you something, you feel obligated to reciprocate.
    • Commitment/Consistency: Maintaining consistency with your stated positions.
    • Scarcity: Scarce items/opportunities are often perceived as more desirable.

    Organization Assessment

    • Group Presentation Method (HLBT): 
    • Hook (grab attention): Questions, stories, images, etc.
    • Look (outline): Agenda of topics
    • Book (boring part): Details, facts, explanations
    • Took (convince): Highlight advantages and importance.
    • Methods for grabbing attention: Questions (that people want to know the answers to), stories, pictures, videos, games, roleplay, etc.
    • The importance of using an agenda during a presentation
    • Convince the audience: Explain why the information is important, interesting, and relevant.

    Managing the Future with Organizational Culture

    • Clan, Adhocracy, Market, Hierarchy: 4 organizational cultures.
    • Glue (that holds each culture together) : Clan (loyalty), Adhocracy (innovation), Market (winning), Hierarchy (rules and policies)
    • Different Leaders Required for Each Culture: A leader's role differs depending on the organizational culture and priorities.

    Additional Insights

    • Fortune 500 Companies: Insight into the culture trends of companies.
    • B Improvement: The importance of innovation, continuous improvement, and future planning.

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    Related Documents

    SKEMA Business School Leadership Session 5 PDF

    Description

    This quiz covers the key elements of group presentations as discussed in Leadership Session 5 at Skema Business School. It includes the HLBT method for effective communication and the importance of engaging an audience. Test your understanding of these concepts and their application in organizational contexts.

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