Podcast
Questions and Answers
Which quality is highlighted as essential for effective leadership?
Which quality is highlighted as essential for effective leadership?
What aspect of leadership is considered a lifelong project?
What aspect of leadership is considered a lifelong project?
What is suggested as the foundation for organizational change?
What is suggested as the foundation for organizational change?
Which is a key focus for enhancing one's influencing skills as a leader?
Which is a key focus for enhancing one's influencing skills as a leader?
Signup and view all the answers
What should leaders reflect on to improve their leadership impact?
What should leaders reflect on to improve their leadership impact?
Signup and view all the answers
What is considered essential for effective communication in conversations?
What is considered essential for effective communication in conversations?
Signup and view all the answers
How can you enhance the positive emotions of others?
How can you enhance the positive emotions of others?
Signup and view all the answers
What should you prioritize when negotiating to build connections?
What should you prioritize when negotiating to build connections?
Signup and view all the answers
What role does tone of voice play in communication?
What role does tone of voice play in communication?
Signup and view all the answers
What is a suggested practice to improve connections with others?
What is a suggested practice to improve connections with others?
Signup and view all the answers
What can interrupt the feeling of connection during a conversation?
What can interrupt the feeling of connection during a conversation?
Signup and view all the answers
What is a key component of the Diamond Model of Leadership?
What is a key component of the Diamond Model of Leadership?
Signup and view all the answers
Which environmental factor contributed to the conflict at GM's new plants in the Sunbelt?
Which environmental factor contributed to the conflict at GM's new plants in the Sunbelt?
Signup and view all the answers
What is a natural reaction when someone expresses an emotion?
What is a natural reaction when someone expresses an emotion?
Signup and view all the answers
What was a primary goal of the organizational commitment in the Diamond Model?
What was a primary goal of the organizational commitment in the Diamond Model?
Signup and view all the answers
In what way did GM's strategy influence employee energy?
In what way did GM's strategy influence employee energy?
Signup and view all the answers
What aspect of the Diamond Model relates to the outcomes of market share and profits?
What aspect of the Diamond Model relates to the outcomes of market share and profits?
Signup and view all the answers
What percentage of the overall grade is accounted for by Group Presentations?
What percentage of the overall grade is accounted for by Group Presentations?
Signup and view all the answers
What is the duration of the group presentation expected in the final session?
What is the duration of the group presentation expected in the final session?
Signup and view all the answers
What does the individual final exam primarily assess?
What does the individual final exam primarily assess?
Signup and view all the answers
What is the penalty for submitting a case analysis late?
What is the penalty for submitting a case analysis late?
Signup and view all the answers
What is considered a key task of a great leader according to the content?
What is considered a key task of a great leader according to the content?
Signup and view all the answers
How long will students have to complete their group case analysis?
How long will students have to complete their group case analysis?
Signup and view all the answers
What type of exam format is used for the individual final exam?
What type of exam format is used for the individual final exam?
Signup and view all the answers
What should students do if they are unsure of an answer during the final exam?
What should students do if they are unsure of an answer during the final exam?
Signup and view all the answers
What is one of the three traits that distinguish great leadership?
What is one of the three traits that distinguish great leadership?
Signup and view all the answers
What aspect of leadership does James G. Clawson emphasize?
What aspect of leadership does James G. Clawson emphasize?
Signup and view all the answers
What does being present in conversations help to enhance?
What does being present in conversations help to enhance?
Signup and view all the answers
Which emotional response can empathy generate during interactions?
Which emotional response can empathy generate during interactions?
Signup and view all the answers
What role does tone of voice play in communication?
What role does tone of voice play in communication?
Signup and view all the answers
What is an effective strategy during negotiations to foster connections?
What is an effective strategy during negotiations to foster connections?
Signup and view all the answers
What is emphasized as an important practice in enhancing interpersonal connections?
What is emphasized as an important practice in enhancing interpersonal connections?
Signup and view all the answers
What significant change occurred at the NUMMI plant regarding employee absenteeism from 1982 to 1986?
What significant change occurred at the NUMMI plant regarding employee absenteeism from 1982 to 1986?
Signup and view all the answers
What change did NUMMI experience in regards to unresolved grievances between 1982 and 1986?
What change did NUMMI experience in regards to unresolved grievances between 1982 and 1986?
Signup and view all the answers
How did productivity at the NUMMI plant compare to GM's average productivity in 1986?
How did productivity at the NUMMI plant compare to GM's average productivity in 1986?
Signup and view all the answers
Which factors are considered levels affecting human behavior in a leadership context?
Which factors are considered levels affecting human behavior in a leadership context?
Signup and view all the answers
What was a notable impact on quality at the NUMMI plant compared to GM's standards in 1986?
What was a notable impact on quality at the NUMMI plant compared to GM's standards in 1986?
Signup and view all the answers
What distinguishes an effective leader from those who may be popular but ultimately fail?
What distinguishes an effective leader from those who may be popular but ultimately fail?
Signup and view all the answers
Which of the following is emphasized as a lifelong project in relation to leadership development?
Which of the following is emphasized as a lifelong project in relation to leadership development?
Signup and view all the answers
What is considered essential for inspiring others as a leader?
What is considered essential for inspiring others as a leader?
Signup and view all the answers
Which approach is crucial for enabling organizational change according to the content provided?
Which approach is crucial for enabling organizational change according to the content provided?
Signup and view all the answers
What aspect does effective influencing as a leader heavily rely on?
What aspect does effective influencing as a leader heavily rely on?
Signup and view all the answers
How can a leader best enhance their impact according to their strengths?
How can a leader best enhance their impact according to their strengths?
Signup and view all the answers
Which skill is highlighted as instrumental in connecting with and empowering others?
Which skill is highlighted as instrumental in connecting with and empowering others?
Signup and view all the answers
What is a primary focus of a leadership course as described in the content?
What is a primary focus of a leadership course as described in the content?
Signup and view all the answers
What is the primary focus of the individual final exam?
What is the primary focus of the individual final exam?
Signup and view all the answers
What is the consequence for submitting a case analysis late?
What is the consequence for submitting a case analysis late?
Signup and view all the answers
Which activity accounts for 30% of the overall grade alongside group presentations?
Which activity accounts for 30% of the overall grade alongside group presentations?
Signup and view all the answers
How long should the group presentation last in total?
How long should the group presentation last in total?
Signup and view all the answers
What is considered a necessary action for a great leader to take?
What is considered a necessary action for a great leader to take?
Signup and view all the answers
What approach should students take if they do not know the answer during the final exam?
What approach should students take if they do not know the answer during the final exam?
Signup and view all the answers
What is one of the three listed traits crucial for effective leadership?
What is one of the three listed traits crucial for effective leadership?
Signup and view all the answers
How much time is allocated for completing the group case analysis?
How much time is allocated for completing the group case analysis?
Signup and view all the answers
What was the main reason why GM's new plants in the Sunbelt became conflict-ridden?
What was the main reason why GM's new plants in the Sunbelt became conflict-ridden?
Signup and view all the answers
In the context of the Diamond Model of Leadership, what does 'others/people' primarily focus on?
In the context of the Diamond Model of Leadership, what does 'others/people' primarily focus on?
Signup and view all the answers
Which factor is essential for developing a successful organizational strategy according to the Diamond Model?
Which factor is essential for developing a successful organizational strategy according to the Diamond Model?
Signup and view all the answers
What is the expected outcome when leaders effectively manage change within an organization?
What is the expected outcome when leaders effectively manage change within an organization?
Signup and view all the answers
Which of the following best describes the relationship between strategic thinking and results in the Diamond Model?
Which of the following best describes the relationship between strategic thinking and results in the Diamond Model?
Signup and view all the answers
Study Notes
Leadership: Session 1
- Leadership is about managing energy, first in yourself, and then in those around you. (Quote from James G. Clawson)
Course Evaluation
-
Group Presentations (30%):
- Groups formed in Session 1 with the teaching assistant
- 10-minute presentations on leadership topics during the final session
- Presentations are part of the student's team
- Evaluation grid located in common resources on the K2 site
-
Group Case Evaluation (30%):
- Case study provided one week before the 4th session (accessible on K2)
- 2.5 hour analysis, 2-3 pages in length
- Submission to K2 website
- 10% deduction for every 15-minute delay
-
Individual Final Exam (40%):
- Based on all course materials (lectures, readings, videos, PowerPoint slides)
- Multiple-choice format, one correct answer per question
- No penalty for incorrect answers (guess if unsure)
Great Leadership
- Images of prominent historical leaders are included
What is a Leadership Point of View?
- Leaders must get their people from where they are to where they have not been. They must invoke an alchemy of great vision. Those without such a vision are seen as ultimately judged failures, though possibly popular at the moment. (Quote from Henry Kissinger)
- Anyone/everyone can develop a leadership point of view; it is not dependent on titles, level, or status in an organization
Why Take This Course?
- Understand leadership theory and practice
- Reflect on leadership qualities and skills, ultimately becoming a great leader
- Finding purpose and inspiring others
- Communicating vision and passion
- Empowering and connecting with others
- Enabling positive changes in an organization
- Understanding human behaviour and corporate culture
- Enhance influencing skills, winning support for ideas, and being effective in collaborative work
- Leverage personal strengths in leadership impact
Session Structure of This Leadership Course
- Course Introduction
- Changing Context of Global Leadership
- Global Business Leader
- Case Analysis in Groups
- Leadership within different organizational cultures
- Power, influence and motivation
- Interpersonal skills, active listening
- In class group presentations
Take out a piece of Paper
- Write down the 3 most important elements, characteristics or skills of great leadership
Now get into groups
- Groups of 4-5 students
- Discuss and decide the three most important elements, characteristics or traits of great leadership
- Rank elements/characteristics in order of importance (1st, 2nd and 3rd)
- Present responses on the board
Let's look at what the 3 traits/skills
- Briefly discuss whether these traits are learned or innate
- Discuss whether these traits are relevant and valuable characteristics for an effective leader
Connecting With People
-
Being present
- Show full attention
- Ask questions and follow-up questions to clarify
- Observe facial expressions and body language
- Avoid distractions (phone, wandering mind)
-
Empathize
- Understand and share emotions of others
- Positive emotions boost others', while pain can be lessened
- Acknowledge emotions of others
-
Emphasis on Positives
- Appreciate and recognize positive actions from others
-
Tone of voice control
- Recognize people instinctively react to delivery before content
- Be mindful and avoid threatening tone
-
Negotiate to solve problems
- Focus on building connections with a collaborative mindset, rather than winning.
- Importance of probing, patience and perseverance
6 Ways to Succeed as a Leader
- Inspiring commitment
- Recognizing the achievements of others
- Motivating employees
- Leading employees
- Delegating effectively
- Acting fairly
- Strategic planning
- Translating vision into reality
- Planning for long-term goals
- Change management
- Facilitating organizational adaptation
- Managing resistance to change
- Employee development
- Coaching for improved performance -Providing guidance and encouragement
- Self-awareness
- Recognizing personal limits
- Learning from mistakes
Leadership is about managing energy in yourself and others
- Implied quote
The Diamond Model of Leadership
- Leader: Developing influence, commitment to strategy, strategic thinking
- Others/People: Organizational commitment
- Task: Designing, managing change
- Results: Profits, customer satisfaction, market share, efficiency, learning, productivity, employee energy
GM Leadership Problems
- A leadership challenge at GM is discussed humorously.
Short Background on General Motors
- In the 1950s, GM (General Motors) had a manufacturing strategy to grow production in the non-union Southern and Western regions of the USA.
- This strategy was found to be viewed unfavorably by the labor unions
The GM Leadership Story
-
1982 GM Fremont Plant
- Employee count: 5000
- Absenteeism rate: 20%
- Grievances: 5000 and 2000 unresolved
- Wildcat Strikes: 3-4
- Product: Chevrolet Nova
- Assembly costs per car: 30% over Japan's
- Quality: Worst in GM
- Productivity: Worst in GM
The NUMMI Leadership Story
-
1986 GM NUMMI Plant
- Employee count: 2000
- Absenteeism rate: 2%
- Grievances: 0
- Wildcat Strikes: 0
- Product: Chevrolet Nova+Geo Prism
- Assembly costs per car: Same as Japanese
- Quality: Best in GM
- Productivity: Doubled GM Average
How Culture Changes—and Doesn't
- Culture change is best addressed by changing observable behaviors/actions/data.
- Leaders need to design work processes that will reinforce the new behaviors to be successful.
Levels of Leadership
- Visible behavior (mindset)
- Conscious thought (mind)
- VABE's (values, assumptions, beliefs, expectations) (heart)
Knowing the Heart Means Understanding Needs
- What needs do NUMMI workers have?
- How can people be motivated in their work?
- What are the needs and wants of workers?
- How are difficult employees dealt with?
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Test your understanding of key concepts about leadership as discussed in Session 1. This quiz includes various components related to group presentations, case evaluations, and final exam formats. Prepare to engage with quotes and historical examples from the course material.
