Leadership Session 1 Quiz

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Questions and Answers

Which quality is highlighted as essential for effective leadership?

Popularity among peers

Capability to empower others (correct)

Skill in managing budgets

Ability to command authority

What aspect of leadership is considered a lifelong project?

Understanding corporate culture

Attending leadership workshops

Developing personal leadership skills (correct)

Studying leadership theories

What is suggested as the foundation for organizational change?

Strategic planning

New technology introduction

Small changes in behavior (correct)

Financial restructuring

Which is a key focus for enhancing one's influencing skills as a leader?

Learning proven tactics Signup and view all the answers

What should leaders reflect on to improve their leadership impact?

Their personal strengths and weaknesses Signup and view all the answers

What is considered essential for effective communication in conversations?

Being present and attentive Signup and view all the answers

How can you enhance the positive emotions of others?

By feeling their positive emotions yourself Signup and view all the answers

What should you prioritize when negotiating to build connections?

Solving problems collaboratively Signup and view all the answers

What role does tone of voice play in communication?

It influences how the content is received Signup and view all the answers

What is a suggested practice to improve connections with others?

Emphasize positives and appreciation Signup and view all the answers

What can interrupt the feeling of connection during a conversation?

Checking your phone frequently Signup and view all the answers

What is a key component of the Diamond Model of Leadership?

Developing influence through strategic partnerships Signup and view all the answers

Which environmental factor contributed to the conflict at GM's new plants in the Sunbelt?

Relocation of headquarters to non-union states Signup and view all the answers

What is a natural reaction when someone expresses an emotion?

To empathize and feel it too Signup and view all the answers

What was a primary goal of the organizational commitment in the Diamond Model?

Enhancing customer satisfaction Signup and view all the answers

In what way did GM's strategy influence employee energy?

Diminishing morale and productivity Signup and view all the answers

What aspect of the Diamond Model relates to the outcomes of market share and profits?

Effectiveness of strategic thinking Signup and view all the answers

What percentage of the overall grade is accounted for by Group Presentations?

30% Signup and view all the answers

What is the duration of the group presentation expected in the final session?

10 minutes and 4 seconds Signup and view all the answers

What does the individual final exam primarily assess?

All topics covered during the course Signup and view all the answers

What is the penalty for submitting a case analysis late?

10% for each 15-minute delay Signup and view all the answers

What is considered a key task of a great leader according to the content?

Getting people to where they have not been Signup and view all the answers

How long will students have to complete their group case analysis?

2 hours and 30 minutes Signup and view all the answers

What type of exam format is used for the individual final exam?

Multiple-choice format Signup and view all the answers

What should students do if they are unsure of an answer during the final exam?

Make their best guess Signup and view all the answers

What is one of the three traits that distinguish great leadership?

Understanding underlying forces in a situation Signup and view all the answers

What aspect of leadership does James G. Clawson emphasize?

Managing energy Signup and view all the answers

What does being present in conversations help to enhance?

The depth of the relationship Signup and view all the answers

Which emotional response can empathy generate during interactions?

A feeling of connection Signup and view all the answers

What role does tone of voice play in communication?

It can determine the listener’s emotional receptiveness. Signup and view all the answers

What is an effective strategy during negotiations to foster connections?

Consider the other party’s perspective Signup and view all the answers

What is emphasized as an important practice in enhancing interpersonal connections?

Recognizing and acknowledging positive behaviors Signup and view all the answers

What significant change occurred at the NUMMI plant regarding employee absenteeism from 1982 to 1986?

Dropped from 20% to 2% Signup and view all the answers

What change did NUMMI experience in regards to unresolved grievances between 1982 and 1986?

Decreased from 2000 to 0 Signup and view all the answers

How did productivity at the NUMMI plant compare to GM's average productivity in 1986?

It was higher, doubling GM's average. Signup and view all the answers

Which factors are considered levels affecting human behavior in a leadership context?

Visible behavior, Conscious thought, Values and Beliefs Signup and view all the answers

What was a notable impact on quality at the NUMMI plant compared to GM's standards in 1986?

Quality improved to being the best in GM. Signup and view all the answers

What distinguishes an effective leader from those who may be popular but ultimately fail?

Having a great vision Signup and view all the answers

Which of the following is emphasized as a lifelong project in relation to leadership development?

Reflecting on personal leadership qualities Signup and view all the answers

What is considered essential for inspiring others as a leader?

Finding purpose Signup and view all the answers

Which approach is crucial for enabling organizational change according to the content provided?

Small shifts in human behavior Signup and view all the answers

What aspect does effective influencing as a leader heavily rely on?

Collaboration Signup and view all the answers

How can a leader best enhance their impact according to their strengths?

Through understanding and leveraging their strengths Signup and view all the answers

Which skill is highlighted as instrumental in connecting with and empowering others?

Active listening Signup and view all the answers

What is a primary focus of a leadership course as described in the content?

Understanding interpersonal skills Signup and view all the answers

What is the primary focus of the individual final exam?

Content covered in lectures and readings Signup and view all the answers

What is the consequence for submitting a case analysis late?

A 10% grade deduction for each 15-minute delay Signup and view all the answers

Which activity accounts for 30% of the overall grade alongside group presentations?

Group case evaluation Signup and view all the answers

How long should the group presentation last in total?

10 minutes and 4 seconds Signup and view all the answers

What is considered a necessary action for a great leader to take?

Understanding the underlying forces in situations Signup and view all the answers

What approach should students take if they do not know the answer during the final exam?

Make their best guess Signup and view all the answers

What is one of the three listed traits crucial for effective leadership?

Courage to take initiative Signup and view all the answers

How much time is allocated for completing the group case analysis?

2 hours and 30 minutes Signup and view all the answers

What was the main reason why GM's new plants in the Sunbelt became conflict-ridden?

The relocation aimed to operate in non-union states. Signup and view all the answers

In the context of the Diamond Model of Leadership, what does 'others/people' primarily focus on?

Enhancing employee productivity and morale. Signup and view all the answers

Which factor is essential for developing a successful organizational strategy according to the Diamond Model?

Commitment to the strategy. Signup and view all the answers

What is the expected outcome when leaders effectively manage change within an organization?

Higher levels of organizational learning. Signup and view all the answers

Which of the following best describes the relationship between strategic thinking and results in the Diamond Model?

Strategic thinking influences customer satisfaction and profits. Signup and view all the answers

Study Notes

Leadership: Session 1

Leadership is about managing energy, first in yourself, and then in those around you. (Quote from James G. Clawson)

Course Evaluation

Group Presentations (30%):
- Groups formed in Session 1 with the teaching assistant
- 10-minute presentations on leadership topics during the final session
- Presentations are part of the student's team
- Evaluation grid located in common resources on the K2 site
Group Case Evaluation (30%):
- Case study provided one week before the 4th session (accessible on K2)
- 2.5 hour analysis, 2-3 pages in length
- Submission to K2 website
- 10% deduction for every 15-minute delay
Individual Final Exam (40%):
- Based on all course materials (lectures, readings, videos, PowerPoint slides)
- Multiple-choice format, one correct answer per question
- No penalty for incorrect answers (guess if unsure)

Great Leadership

Images of prominent historical leaders are included

What is a Leadership Point of View?

Leaders must get their people from where they are to where they have not been. They must invoke an alchemy of great vision. Those without such a vision are seen as ultimately judged failures, though possibly popular at the moment. (Quote from Henry Kissinger)
Anyone/everyone can develop a leadership point of view; it is not dependent on titles, level, or status in an organization

Why Take This Course?

Understand leadership theory and practice
Reflect on leadership qualities and skills, ultimately becoming a great leader
Finding purpose and inspiring others
Communicating vision and passion
Empowering and connecting with others
Enabling positive changes in an organization
Understanding human behaviour and corporate culture
Enhance influencing skills, winning support for ideas, and being effective in collaborative work
Leverage personal strengths in leadership impact

Session Structure of This Leadership Course

Course Introduction
Changing Context of Global Leadership
Global Business Leader
Case Analysis in Groups
Leadership within different organizational cultures
Power, influence and motivation
Interpersonal skills, active listening
In class group presentations

Take out a piece of Paper

Write down the 3 most important elements, characteristics or skills of great leadership

Now get into groups

Groups of 4-5 students
Discuss and decide the three most important elements, characteristics or traits of great leadership
Rank elements/characteristics in order of importance (1st, 2nd and 3rd)
Present responses on the board

Let's look at what the 3 traits/skills

Briefly discuss whether these traits are learned or innate
Discuss whether these traits are relevant and valuable characteristics for an effective leader

Connecting With People

Being present
- Show full attention
- Ask questions and follow-up questions to clarify
- Observe facial expressions and body language
- Avoid distractions (phone, wandering mind)
Empathize
- Understand and share emotions of others
- Positive emotions boost others', while pain can be lessened
- Acknowledge emotions of others
Emphasis on Positives
- Appreciate and recognize positive actions from others
Tone of voice control
- Recognize people instinctively react to delivery before content
- Be mindful and avoid threatening tone
Negotiate to solve problems
- Focus on building connections with a collaborative mindset, rather than winning.
- Importance of probing, patience and perseverance

6 Ways to Succeed as a Leader

Inspiring commitment
- Recognizing the achievements of others
- Motivating employees
Leading employees
- Delegating effectively
- Acting fairly
Strategic planning
- Translating vision into reality
- Planning for long-term goals
Change management
- Facilitating organizational adaptation
- Managing resistance to change
Employee development
- Coaching for improved performance -Providing guidance and encouragement
Self-awareness
- Recognizing personal limits
- Learning from mistakes

Leadership is about managing energy in yourself and others

Implied quote

The Diamond Model of Leadership

Leader: Developing influence, commitment to strategy, strategic thinking
Others/People: Organizational commitment
Task: Designing, managing change
Results: Profits, customer satisfaction, market share, efficiency, learning, productivity, employee energy

GM Leadership Problems

A leadership challenge at GM is discussed humorously.

Short Background on General Motors

In the 1950s, GM (General Motors) had a manufacturing strategy to grow production in the non-union Southern and Western regions of the USA.
This strategy was found to be viewed unfavorably by the labor unions

The GM Leadership Story

1982 GM Fremont Plant
- Employee count: 5000
- Absenteeism rate: 20%
- Grievances: 5000 and 2000 unresolved
- Wildcat Strikes: 3-4
- Product: Chevrolet Nova
- Assembly costs per car: 30% over Japan's
- Quality: Worst in GM
- Productivity: Worst in GM

The NUMMI Leadership Story

1986 GM NUMMI Plant
- Employee count: 2000
- Absenteeism rate: 2%
- Grievances: 0
- Wildcat Strikes: 0
- Product: Chevrolet Nova+Geo Prism
- Assembly costs per car: Same as Japanese
- Quality: Best in GM
- Productivity: Doubled GM Average

How Culture Changes—and Doesn't

Culture change is best addressed by changing observable behaviors/actions/data.
Leaders need to design work processes that will reinforce the new behaviors to be successful.

Levels of Leadership

Visible behavior (mindset)
Conscious thought (mind)
VABE's (values, assumptions, beliefs, expectations) (heart)

Knowing the Heart Means Understanding Needs

What needs do NUMMI workers have?
How can people be motivated in their work?
What are the needs and wants of workers?
How are difficult employees dealt with?

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

Test your understanding of key concepts about leadership as discussed in Session 1. This quiz includes various components related to group presentations, case evaluations, and final exam formats. Prepare to engage with quotes and historical examples from the course material.