Leadership Course Session 5

<p>Trends and market competition (D)</p> Signup and view all the answers

<p>Glue of rules and procedures (C)</p> Signup and view all the answers

<p>Persuasion seeks to change attitudes. (D)</p> Signup and view all the answers

<p>Future, Innovation, Continuous Improvement (B)</p> Signup and view all the answers

<p>Heuristic Route (D)</p> Signup and view all the answers

<p>Scarcity (B)</p> Signup and view all the answers

<p>Lack of identity and direction (B)</p> Signup and view all the answers

<p>It involves systematic thinking. (D)</p> Signup and view all the answers

<p>Winning (D)</p> Signup and view all the answers

<p>Commitment/Consistency (D)</p> Signup and view all the answers

<p>Hook (C)</p> Signup and view all the answers

<p>To grab the attention of the audience. (A)</p> Signup and view all the answers

<p>Central thinking has longer persistence. (C)</p> Signup and view all the answers

<p>Affinity (D)</p> Signup and view all the answers

<p>Adhocracy Culture (D)</p> Signup and view all the answers

<p>Energizing and competitive. (D)</p> Signup and view all the answers

<p>Interpersonal relationships and team development. (D)</p> Signup and view all the answers

<p>Allocating points among different cultural priorities as if it were the ideal company. (B)</p> Signup and view all the answers

<p>To convince or persuade the audience that the content is significant. (D)</p> Signup and view all the answers

<p>Ensuring coordination and control within the organization. (D)</p> Signup and view all the answers

<p>Market Culture (C)</p> Signup and view all the answers

<p>Eliminating ineffective practices (A)</p> Signup and view all the answers

<p>Focus on benchmarking against competitors (B)</p> Signup and view all the answers

<p>A saturated and low-margin distribution sector (D)</p> Signup and view all the answers

<p>Integrating foreign employees into the local culture (B)</p> Signup and view all the answers

<p>It mitigates employee fatigue (C)</p> Signup and view all the answers

<p>By encouraging personal development (C)</p> Signup and view all the answers

<p>KPMG (B)</p> Signup and view all the answers

<p>Awarded vacation time during the holiday season (C)</p> Signup and view all the answers

A method for public speaking, focusing on engaging the audience. It includes: Hook, Look, Book, Took.

The initial part of a presentation designed to grab the audience's attention.

Briefly outlining the presentation's topic and content.

The main body of the presentation; the detailed, factual information.

The persuasive conclusion designed to leave a lasting impact on the audience.

The shared values, beliefs, and norms that shape how people interact and work in an organization.

Organizational Culture Assessment Instrument; instrument to assess organizational culture.

Model classifying organizational culture into four types: Clan, Adhocracy, Market, and Hierarchy.

Influence is a broader concept that encompasses various ways to impact behavior, while persuasion focuses specifically on changing attitudes through communication.

This mode of thinking involves deliberate analysis of arguments and evidence, leading to more thoughtful and lasting change.

This is the more prevalent mode of thinking that relies on quick, emotional cues and heuristics, resulting in less enduring change.

A set of six heuristics commonly used to influence others: Comparison, Liking, Authority, Reciprocity, Commitment/Consistency, Scarcity.

This cue suggests that if many others are doing something, it must be the right thing to do.

People are more likely to be influenced by those they like or admire.

We tend to trust and follow the advice of perceived authorities.

This cue encourages people to return favors or gestures they receive.

A type of organizational culture characterized by innovation, flexibility, and a focus on new ideas. It thrives on experimentation and thrives in fast-paced environments with rapid change.

A type of organizational culture emphasizing loyalty, teamwork, and collaboration. It prioritizes a sense of family and belonging among employees.

A type of organizational culture driven by competition and results. It focuses on achieving goals, surpassing competitors, and customer satisfaction.

A type of organizational culture emphasizing rules, procedures, and control. It prioritizes order, efficiency, and stability, with a clear chain of command.

A tool used to diagnose and understand an organization's prevailing culture. It helps identify the existing culture and suggest areas for improvement.

The organizational culture areas that need improvement based on the OCAI analysis. It involves identifying the current culture and the desired future state.

Key aspects of a successful organizational culture that foster progress and growth. This involves embracing change, developing innovative solutions, and continuously improving processes.

Maintaining an electric vehicle (EV) is generally more expensive than maintaining a traditional gasoline-powered vehicle.

A process of identifying and eliminating inefficiencies, errors, and waste in an organization's operations. It focuses on enhancing quality and productivity.

The degree to which customers are happy with a product, service, or experience. It's a crucial measure of business success.

The process of comparing your business practices, products, or services to those of your competitors to identify areas for improvement.

The process of adapting to a new culture, particularly for individuals entering a new organization.

A set of rules and procedures that define how activities are managed and monitored within an organization.