Policy USE OF SOCIAL MEDIA

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29 Questions

Who holds the ultimate authority to determine the removal of a questioned post?

Fire Rescue’s Public Information Office

Who has the authority to assign staff for promoting authorized social media accounts within Fire Rescue?

Deputy Chief of Administration

According to the social media policy, Fire Rescue employees should obtain authorization prior to accessing social media from which devices?

Fire Rescue computers

Which of the following is considered a violation of the social media policy for Fire Rescue employees?

Posting photos of patients treated by Fire Rescue

In the context of social media representation, what is the responsibility of Fire Rescue employees regarding copyright, trademark, and service mark restrictions?

Observe and abide by all copyright, trademark, and service mark restrictions

What is the requirement for Fire Rescue employees regarding the dissemination of confidential information related to department activities on social media?

They must obtain express written permission from Fire Rescue’s Public Information Office.

What is the responsibility of Fire Rescue employees in terms of posting photos of patients treated by Fire Rescue on social media?

They are not allowed to post photos of patients treated by Fire Rescue.

In what capacity should Fire Rescue employees conduct themselves when representing Fire Rescue via social media?

As representatives of Fire Rescue, adhering to all Fire Rescue standards of conduct and observing conventional protocols and proper decorum.

What is the policy regarding the launch of social media channels under the Palm Beach County brand?

It is prohibited

What is the retention policy for the social media channels of Palm Beach County Fire Rescue?

Retained in accordance with public record law

What type of expression are Fire Rescue employees prohibited from engaging in?

Defamatory, obscene, or slanderous

Which of the following is considered unacceptable according to the policy?

Causing harm or disruption to the Department's mission and functions

What is prohibited in the context of social media representation by Fire Rescue employees?

Using Department logos, patches, or images in a manner presenting as a spokesperson for the Department

What type of information are Fire Rescue members prohibited from discussing on social media?

Matters under investigation, including law enforcement and arson investigations

Which of the following is considered a violation of the social media policy for Fire Rescue members?

Discussing personnel issues protected from disclosure by law

What type of information related to patients and employees are Fire Rescue members prohibited from discussing on social media?

Information protected by HIPAA or medical confidentiality laws

What type of language is prohibited for Fire Rescue personnel to use on social media according to the policy?

Threatening, harassing, or intimidating language

Which of the following is considered a legally recognized protected basis under federal, state, or local laws for which Fire Rescue personnel are prohibited from inciting attacks?

Genetic information

What type of content is explicitly prohibited for posting by Fire Rescue personnel on social media?

Materials of a pornographic nature

What type of behavior is not permissible between co-workers through social media, even if it is done off-duty or from home?

Harassment, bullying, discrimination, making threats of violence or harm, or retaliation

What type of behavior is not permissible between co-workers through social media according to the policy?

Retaliation against a co-worker

Which law or agreement is NOT listed as a basis for prohibiting Fire Rescue personnel from using social networking/social media sites?

Palm Beach County regulations

What are County employees prohibited from accessing social media for personal purposes through?

County technology systems

What is the potential consequence for employees using social media while on duty?

Subject to responsibility for the retention and disclosure of data

In what scenario may information created by employees while on duty be subject to public records disclosure?

When it is created while on duty

What are Fire Rescue personnel cautioned against posting or displaying if it reflects poorly on the Department or the community’s perception of the Department?

Information containing Department logos, uniforms, vehicles, or facilities

What type of content are Fire Rescue members cautioned against posting if it reflects poorly on the Department or the community’s perception of the Department?

Personal photographs, videos, images, or similar means of personal recognition as a firefighter, fire officer, or employee of PBCFR

What is the potential consequence for Fire Rescue personnel who fail to comply with the Use of Social Media PPM?

up to and including termination

What are Fire Rescue personnel strongly encouraged to do regarding prohibited postings on social media?

Seek guidance from their supervisors

Test your knowledge of the policies FR-A-404 Use of Social Media

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