13 Questions
What is one of the responsibilities of employees representing Fire Rescue via social media?
Identify themselves as members of Fire Rescue
What type of information should employees not post, transmit, or disseminate on social media without express written permission?
Confidential information related to department training
What is a requirement for accessing social media from Fire Rescue computers?
Obtain authorization prior to accessing social media
What type of matters should members not discuss in social media according to the text?
Matters that are under investigation, including law enforcement and arson investigations
What type of information should employees not post, transmit, or disseminate on social media without express written permission?
Confidential information related to department training
What is a requirement for accessing social media from Fire Rescue computers?
Obtain authorization prior to accessing social media
What type of matters should members not discuss in social media according to the text?
Matters under investigation
What is one of the responsibilities of employees representing Fire Rescue via social media?
Conduct themselves as representatives of Fire Rescue
What should employees not post photos of?
Patients treated by Fire Rescue
What should employees not conduct when acting as a spokesperson for Fire Rescue?
Political activities or private business
What should members observe and abide by in relation to copyright, trademark, and service mark restrictions?
All copyright, trademark, and service mark restrictions
Who has the final discretion as to the removal of any posting under question?
Fire Rescue’s Public Information Office
Who shall help promote authorized social media accounts according to the text?
Fire Rescue's Public Information Office and staff assigned by the Deputy Chief of Administration
Study Notes
Social Media Guidelines for Fire Rescue Employees
- Employees representing Fire Rescue via social media have the responsibility of maintaining a professional online presence and adhering to the department's social media policy.
Confidentiality and Security
- Employees should not post, transmit, or disseminate confidential information, including sensitive or proprietary information, without express written permission.
Accessing Social Media from Fire Rescue Computers
- To access social media from Fire Rescue computers, employees must obtain prior approval from the department's Public Information Officer or authorized designee.
Topics to Avoid on Social Media
- Members should not discuss internal matters, casualty information, or sensitive incident details on social media.
Permitted Online Activity
- Employees should not post photos of Fire Rescue's internal operations, equipment, or property without approval from the Public Information Officer or authorized designee.
Spokesperson Guidelines
- When acting as a spokesperson for Fire Rescue, employees should not conduct interviews, make statements, or provide opinions without authorization.
Intellectual Property Guidelines
- Members must observe and abide by copyright, trademark, and service mark restrictions when creating online content.
Content Removal Discretion
- The Public Information Officer or authorized designee has the final discretion as to the removal of any posting under question.
Authorized Social Media Promotion
- The Public Information Officer or authorized designee shall help promote authorized social media accounts.
Test your knowledge of social media guidelines and policies for Fire Rescue employees with this quiz. Learn about the responsibilities and conduct expected when representing Fire Rescue on social media platforms.
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