Verbal and Nonverbal Communication PDF

VERBAL COMMUNICATION- refers to an interaction in which NON-VERBAL COMMUNICATION-refers to an interaction words are used to relay a message. where behavior is used to convey and represent meanings. -makes use of either spoken words, written words, or both....

VERBAL COMMUNICATION- refers to an interaction in which NON-VERBAL COMMUNICATION-refers to an interaction words are used to relay a message. where behavior is used to convey and represent meanings. -makes use of either spoken words, written words, or both. -All kinds of human responses that are not expressed in words are classified as nonverbal communication. -to make verbal communication effective, a communicator must bear in mind the qualities of a good verbal communication: -The message is communicated by the use of hands, head, feet, and other parts of human body.  Vivid- use lifelike words  Enthusiastic- use words that manifest your -Non-verbal communication is studied in the following subfields enthusiasm or eagerness. of linguistics (CHOPKO):  Relevant- use only those words that are necessary.  Chronemics- the study of time element in  Appropriateness- The language that you communication. use should be appropriate to the  Haptics- the study of touch element in environment or occasion. communication.  Brief- use words instead of phrases or  Oculetics- the study of eye contact in clauses. Avoid fillers and insubstantial communication. expressions which do not add to the  Proxemics- the study of proximity between the message, such as “uh,” “you know,” “I parties to a communication. guess,” and others.  Kinesics- the study of movements used in  Authentic- avoid lies. communication.  Language-based- use word present in the  Objectics- the study of objects or artifacts used in language used as medium of communication. communication.  Conversational- use colloquial words and -Non-verbal communication skills involve the use of the face, high- falutin ones. eyes, head, hands, feet and other body parts, as well as the  Objective- Avoid words that exhibit gender use of the voice and of space. Thus, a communicator must bias other prejudices. bear in mind the following:  Ethics- words should be carefully chosen in  Facial expressions consideration of the gender, roles, ethnicity,  Body movements and posture preferences, and status of the person or  Gestures people you are talking to.  Eye contact  Modulated- Pronounce words in a  Touch modulated voice.  Space  Moderate in speed- Speak neither too fast  Voice nor too slow  Understandable- use simple words. -Mastery of nonverbal communication is important for several  Novel- use new words or neologisms and reasons: avoid archaic and obsolete ones.  Interesting- use words that arouse the 1. It enhances and emphasizes the message of your speech, listener’s or reader’s interest. thus making it more meaningful, truthful, and relevant.  Contextual- use words in context  Audience-oriented- consider the listener/s 2. It can communicate feelings, attitudes, and perceptions or reader/s knowledge and needs when without you saying a word. choosing words. 3. It can sustain the attention of listeners and keep them  Tactful- avoid words that tend to offend. engaged in the speech.  Informative- use words that serve to inform.  Organized- arrange words in their proper 4. It gives the audience a preview to the type of speaker you sequence are.  No-nonsense- use words that have sense.  Clarity -The meanings of words, feelings, or 5. It makes you appear more dynamic and animated in your ideas may be interpreted differently by a delivery. listener; hence, it is essential for you to 6. It serves as a channel to release tension and nervousness. clearly state your message and express your 7. It helps make your speech more dramatic. ideas and feelings. 8. It can build a connection with listeners. 9. It makes you a credible speaker. 10. It helps you vary your speaking style and avoid a monotonous delivery.