UNIT 4 Nonverbal Communication.pdf

INTRODUCTION TO COMMUNICATION UNIT 1, BU1523 UNIT 3 REVIEW  Kahoot! NONVERBAL COMMUNICATION: Nonverbal communication is a crucial aspect of effective communication, conveying A POWERFUL TOOL messages through body language, facial...

INTRODUCTION TO COMMUNICATION UNIT 1, BU1523 UNIT 3 REVIEW  Kahoot! NONVERBAL COMMUNICATION: Nonverbal communication is a crucial aspect of effective communication, conveying A POWERFUL TOOL messages through body language, facial expressions, and tone of voice. This presentation will explore the complexities and importance of nonverbal communication in the business world, providing strategies to enhance your ability to interpret and utilize this powerful tool. THE FLUIDITY OF NONVERBAL COMMUNICATION  Nonverbal communication is a dynamic and complex process  Meaning is often harder to discern than in verbal communication  It encompasses a wide range of elements, from gestures and facial expressions to posture and spatial awareness, all of which work together to convey a message.  This fluidity makes nonverbal communication a challenging, yet rewarding, aspect of communication to master. VIDEO: BODY LANGUAGE EXPERT BREAKS DOWN HIS OWN BODY LANGUAGE  Unintentional Signals Rapid Transmission Nonverbal communication Nonverbal cues are THE SPEED can reveal your thoughts processed and interpreted and feelings before you're by the receiver much faster even aware of them, as than verbal communication, OF unintentional signals can contradict your verbal message. making them a powerful and immediate form of expression. NONVERBAL CUES Continuous Flow Nonverbal communication is a continuous stream, making it difficult to isolate and analyze individual elements without considering the overall context. SEVEN UNIVERSAL EMOTIONS READ MORE HERE: FACIAL EXPRESSION AND RECOGNITION OF EMOTIONS HOW TO SPOT A FAKE SMILE TAKE THIS BBC QUIZ: https://www.bbc.co.uk/science/h umanbody/mind/surveys/smiles/  Complementing Replacing Verbal Regulating Verbal Communication Interaction Communication Nonverbal cues can be In some cases, nonverbal Nonverbal cues can be used to reinforce and communication can used to control, maintain, emphasize your verbal entirely replace verbal or discourage interaction, message, such as using communication, such as such as holding up a hand hand gestures to illustrate using an emblematic to signal someone to stop the size or shape of an gesture like a thumbs-up talking. object. to indicate agreement. NONVERBAL COMMUNICATION IN ACTION Complementing Verbal Communication Cross-Cultural Continuous Contextual Consistency Presence Complexity This Photo by Unknown Author is licensed under CC BY While the specific Nonverbal The meaning of nonverbal behaviors may vary across communication is a constant companion, nonverbal cues is heavily dependent on the context in THE UNIVERSALITY cultures, the fundamental role present from the moment you wake which they are used, making OF NONVERBAL COMMUNICATION of nonverbal up until you go to them a communication sleep, influencing challenging, yet remains and shaping your rewarding, aspect consistent, interactions of communication transcending throughout the to understand and geographical and day. master. linguistic boundaries. NONVERBAL COMMUNICATION AND EMOTIONAL EXPRESSION Facial Expressions Facial gestures are a powerful means of conveying emotions, with research suggesting that they account for the majority of our emotional communication. Vocal Cues The tone, pitch, and volume of our voice can also provide significant insight into our emotional state, complementing or contradicting our verbal message. Body Language Our posture, gestures, and overall body positioning can reveal our feelings and attitudes, often before we are consciously aware of them ourselves. This Photo by Unknown Author is licensed under CC BY-SA NONVERBAL COMMUNICATION IN THE SPEAKER- First Impressions AUDIENCE The nonverbal cues you convey from the moment you RELATIONSHIP step in front of an audience can shape their initial perceptions and expectations of you as a speaker. Establishing Rapport Effective use of eye contact, gestures, and body positioning can help you build a connection with your audience and foster a more engaging presentation. Audience Engagement Continuously monitoring and responding to your audience's nonverbal feedback can help you adjust your delivery and maintain their interest and attention. This Photo by Unknown Author is licensed under CC BY-NC-ND  INCORPORATING Confident Restricted Purposeful MOVEMENT INTO Movement Audiences Movement Hiding behind Gestures Incorporating YOUR respond best to speakers who a podium or limiting your deliberate, meaningful PRESENTATION move with movement can gestures can purpose and create a barrier help reinforce ease, between you your key points conveying a and the and keep your sense of audience, audience comfort and reducing your engaged and confidence in overall attentive. their delivery. effectiveness. STRATEGIES FOR IMPROVING NONVERBAL COMMUNICATION Observe how your audience responds to Watch Reactions your nonverbal cues, and use that feedback to refine your approach. Ask a colleague or coworker to provide feedback Enroll an Observer on your nonverbal communication, either through live observation or video review. Concentrate on improving a single aspect of your Focus on Specific Cues nonverbal communication, such as eye contact or hand gestures, to build your awareness and skills.  Term Definition Adaptors Help us feel comfortable or indicate emotions or moods Affect Displays Express emotions or feelings Complementing Reinforcing verbal communication Contradicting Contradicting verbal communication Nonverbal gestures that carry a specific meaning, and Emblems can replace or reinforce words IMPORTANT Illustrators Reinforce a verbal message Substituting more appropriate displays for less Masking appropriate displays TERMINOLOGY Object-adaptors Using an object for a purpose other than its intended design Regulators Control, encourage or discourage interaction Repeating Repeating verbal communication Replacing Replacing verbal communication Adapting something about yourself in a way for which it Self-adaptors was not designed or for no apparent purpose PRACTICE QUIZ VOCAL INTERFERENCES  Extraneous sounds or words that interrupt fluent speech “uh,” “um”  Filler SPATIAL USAGE Proxemics Intimate distance Personal distance Social distance Public Distance Territory Ontario Business Faculty and eCampus Ontario Program Managers (2018). Communication for Business Professionals (Can ed.) BC Open Collection. BC Campus. Attribution-ShareAlike 4.0 International (CC BYSA 4.0) https://ecampusontario.pressbooks.pub/commbusprofcdn/ Chapter 4