E-Government in South Korea PDF

E-GOVERMENT IN "south koria E-government cours PA 350 Prepared by students: khaled mwaffaq dardoor yousef nidal altamimi Under the supervision of Dr. Sahm Al-Nawafleh  The United Nations e-government survey of 2008 reported that Korea ranked sixth in its e-government r...

E-GOVERMENT IN "south koria E-government cours PA 350 Prepared by students: khaled mwaffaq dardoor yousef nidal altamimi Under the supervision of Dr. Sahm Al-Nawafleh  The United Nations e-government survey of 2008 reported that Korea ranked sixth in its e-government readiness index and second in its e-participation index (UNDESA 2008). Korea’s e-government undertaking got into its stride in 1995 when the Ministry of Information and Communication was newly established along with the Basic Law for Informatization Promotion and Informatization Promotion Fund. Introdution: However, the government’s interest in informatization has a longer history: It launched a national project to establish computer network infrastructures in fivekey sectors—banking, police, defense, education and research, and public administration—in 1984. This chapter describes the development of e-government policy in Korea from the era of building the national five basic information infrastructures and identifies important characteristics of the informatization policy processes. It also investigates underlying forces at the subsystem, macro-, and micropolitical levels to produce those characteristics.  E-government is a transformation of government processes, transactions, and policy making and implementation that are efficiently carried out Definition of E- through information and communication technologies to provide better and efficient services to the citizens while reducing waste and corruption and increasing accountability, transparency, and trust. government: Furthermore, it is about creating an one-to-one relationship with the government in which citizens are empowered to take part in the democratic process and policy making. Historical events in e- government in South Korea:  The South Korean government has emphasised that technological deployment may transform and modernise its public sector in meeting citizens andbusinesses’ needs without the limitation of time and space. Its remarkable performance on egovernment has been acknowledged and recognised around the world, through E-Government its success in harnessing ICTs for boosting its economic growth and building social transformation. in south korea: In other words, South Korea is one of the countries that maximises andemphasises the importance of Information Communication Technology(ICT) as an economic stimulus ). This trend began when the 1997 financial crisis attacked South Korea and other Asian countries that maketheir economy downturn. SINCE then, the Korean government identified information technology as a potential resolution and field that worked torecover its economy. Given South Korea’s level of passion concerning technology, thegovernment set upits own national vision to make South Korea intoan advanced and leading country. Meanwhile, the informatizationvision is toachieve an advanced knowledge information societybased on creativity and trust Insupporting national vision ofinformatization, the South Korean government drew up fivegoals, which are (1)‘Efficient Knowledge Government’ to serve thepeople(2)‘People Prospering throughDigitalisation’ to support afacilitated market economy,(3)‘Trusted Information Society’ to activelysupport welfare system, (4) ‘Creative SoftPower’ tobecome a brain power nation, (5) ‘Cutting-Edge Infrastructure forDigitalConvergence’ to become a mature country. Based on thecomprehensive literature and areview of e-government documentation. -issues and challenges facing e- government implementation in developed and developing countries: Challenges facing e-government in South Korea: Failure of e- government The success of e- government depends on several factors:  a core technology of e-governance. With the advent of information and communication technology (ICT), e-governance has become an essential part of the government. E-governance, meaning ‘electronic governance’ is using ICT in various parts of the government and the public area, for the purpose of enhancing the whole government’s activities. Through e- governance, citizens can easily access civil documents and government services. In Korea, one of the most representative bodies of e-governance is Services and Minwon24. The homepage of Minwon24 Website is shown in. applications Minwon 24: is an e-governance service that grants citizens access to provided by the civil documents without having to visit a government agency office. Through Minwon24, citizens can get civil documents needed for various Korean e- purposes, such as applying for a loan, dealing with real estate issues, or applying for a job. Minwon24 is useful to citizens who do not have government: time to get documents through government agencies that are typically open from 9 a.m. to 6 p.m. (the usual working time for most people). Therefore, according to the National Statistical Office, Minwon24 is the most used webpage of the entire government websites (Ministry of the Interior and Safety (2018) see for relevant statistics). However, although Minwon24 allows citizens to easily access their documents, it has several limitations..  Minwon24 provides a service for checking whether documents are faked or not. If a person who receives a document wants to check whether it is authentic, the checking process is cumbersome. Because to legalize a document, the receiver must check that the document was issued by a competent and expert authority and that the signature, seal or stamp on the document are genuine. In addition, even if the agency handles the documents arbitrarily like giving them to other agencies, citizens who have the ownership of the documents do not know what happens. Therefore, promotion of authentic has become a critical issue in the public organization. MINWON24. It occupies a central place on the agenda as a tool for national APP: accountability. The benefits of authentic are still not living up to the expectations generated among citizens who are alarmed by cases of falsification and dissatisfied with the quality of public services. Therefore, it is necessary to make a device to prevent distrust between the public organization and citizens. These disbeliefs or limitations can be overcome with the blockchain technology. Based on a request for information disclosure form receiver, only the five document types account for 89.9% (nearly 90%) of all document requests and they are land registration, building registration, resident registration, certificate of local tax payment and land (forest) registration. Therefore, the present study focuses on these five most frequently issued documents.  1. Minwon24: A comprehensive electronic platform that provides integrated services to citizens, such as registering birth and death and moving between cities without the need to visit government offices. 2. KONEPS: An electronic system for government procurement known as the “One Electronic Procurement System,” which aims to enhance transparency and MORE facilitate the government procurement process. Applications: 3. HomeTax: An online tax system that enables citizens and businesses to easily file tax returns and pay taxes online. 4. G4C (Government for Citizens): An information-sharing framework aimed at providing government services online. 5. Kimgisa: A navigation application based on open data from the Korea Highway Authority, which provides real-time traffic information to drivers, and is considered the most widely used in Korea.  :Berman, E. M. (2010). Public administration in East Asia. In Public administration and public policy. :ho, J. (2017). Evolution of e-government: transparency. Referacne: :Ramli, R. M. (2017b). E‐Government implementation challenges in Malaysia and South Korea :Jeong, H., Suh, J., Park, J., & Jung, H. (2022). Digital Government Application.