Lesson 7 E-Governance PDF

ELECTRONIC GOVERNANCE & PUBLIC ADMINISTRATION Table Of Contents Understanding Electronic Governance The rise of information society Electronic Governance and New Public Management Reinventing Government...

ELECTRONIC GOVERNANCE & PUBLIC ADMINISTRATION Table Of Contents Understanding Electronic Governance The rise of information society Electronic Governance and New Public Management Reinventing Government through Information and Communication Technologies Electronic Governance in the Philippines? Understanding Electronic Governance Electronic Governance, also known as e-governance is used as an Information and communication technology (ICTs) to streamline governmental procedures. “The use of ICT and its application by the government for the provision of information and public services to the people” (Global E-Government Readiness Report 2004). It covers a broad range of uses for multi-media broadcasting, radio networks, computer networks, mobile phone communication technologies, and other comparable electronic devices and become a crucial component of contemporary governance system. Philippines ranked 89th in 2018 to 79th in 2022 on the United Nations’ e- Government Development Index of 193 nations.  Conceptual Differences between e- Governance & e-Government e-Governance e-Government Includes a fundamentally different includes all of the state’s current distribution and arrangement of service performance improvement power among all sectors. procedures. Are establishing contractual and Includes every type of institution and cooperative ties with non-state group, including the state and the actors. family. Can reduce administrative corruption and increase administrative effiency by using e-Government.  4 TYPES OF E-GOVERNANCE Refers to the management and streamlining of internal Refers to the government’s government operations and (G2C) digital interactions and interactions with employees GOVERNMENT services that are offered through the use of digital to the public. TO CITIZENS technologies. (G2E) (G2B) GOVERNMENT GOVERNMENT TO EMPLOYEES TO Business (G2G) GOVERNMENT It involves the sharing of data, resources, TO Focuses on the electronic and services between government entities GOVERNMENT to improve coordination, collaboration, interactions between and efficiency in governance, businesses and the and it focuses on the digital interactions government. and exchange of information between various government agencies or department. 4 PILLARS OF E- GOVERNANCE PROCESS PEOPLE TECHNOLOGY RESOURCES  Examples of e- Governance initiatives in the Philippines eGSIS NGP eBIR eGSIS system which allows The National Government Portal, which was the members of the The eBIR system allows introduced in 2018, is a significant initiative Government Service taxpayers to file and pay their in electronic governance in the Philippines. Insurance System to view taxes online The NGP offers citizens simple access to their contributions, apply numerous government agencies and services ePROCUREMENT for benefits, and monitor through a single online platform, serving as a eProcurement System – Government their claims online. one-stop shop for services and information agencies can conduct electronic bidding and purchases of goods and services. THE RISE OF INFORMATION SOCIETY  INFORMATION INFORMATION SOCIETY Assemblage of data in a A society where information comprehensible form is the primary economic, social, and cultural driver. A meaning has been A society where the production, attached to the raw dissemination, consumption, facts integration, and manipulation of information are major activities. HISTORY OF INFORMATION SOCIETY Began in Japan in the 1960s, then spread around the world. This idea was helped develop by economist Fritz Machlup The aim of IS is to gain competitive advantage internationally, by using IT in a creative and Productive way also referred to as “Post industrial society” The term “information society” refers to a society in which the creation, dissemination, and manipulation of information are central to economic and cultural activities. The rise of the information society is facilitated by technological advances, particularly in computers, telecommunications, and the Internet. An economic transition from industrial to knowledge- based. An increase in the importance of services over manufacturing; the growth of creative industries; the rise of the information worker; the spread of ICT throughout society. the development of new forms of social interaction the transformation of traditional institutions.  INDUSTRIAL SOCIETY INFORMATION SOCIETY ENGINE/MACHINE COMPUTER PHYSICAL LABOR MENTAL LABOR MATERIALS INFORMATION USEFUL GOODS & SERVICES TECHNOLOGY FACILITIES WITH EQUIPMENT INFORMATION UTILITIES WITH NETWORK  3 Stages Model Of Societal and Media Development Daniel Bell (1973) The coming post industrial Wilson Dizard (1989) Alvin Tofler (1980) society The Coming of Information The Third Wave Age Communication Scholar Wrote a book “The Coming of Information Age” A sociology American writer & futurist Wrote a book called “The Wrote a book called “The Third coming of Industrial Society Wave” REINVENTING GOVERNMENT THROUGH INFORMATION AND COMMUNICATION TECHNOLOGIES Since the 1980s, ICT has been a term used in academic study. However, the term has gained popularity since Dennis Stevenson's report to the UK government was published in 1997 and was later included in the updated national curriculum for England, Wales, and Northern Ireland in 2000. The fundamental focus of ICT, which is a vast and dynamic notion, is on the storage, retrieval, transmission, and modification of any given product in an electronic form. It is primarily serves as a bridge between the government and the population to provide a better administrative system The Internet and World Wide Web have been utilised to provide and implement many government initiatives and services to citizens.  The process of reinventing government through information and communication technology (ICT) involves using digital resources, data, and communication technologies to change how government institutions and agencies run. Modernizing government operations will better meet citizen needs, increase openness, and increase the effectiveness and accessibility of public services. This approach aims to improve the efficiency, effectiveness, and accessibility of government services and functions. The goal of this continuing exercise is to fully utilise technology to improve governance. ELECTRONIC GOVERNANCE AND NEW PUBLIC MANAGEMENT  NEW PUBLIC MANAGEMENT 1980s and 1990s Public Management was developed in response to the perceived inefficiencies of conventional public administration. The term new public management was coined by scholars from UK and Australia (Hood 1991 and Hood and Jackson 1991) New Public Management is a public administration paradigm that emerged in response to the bureaucratic approach. As Gow and Dufour (2000) emphasise, in cases where New Public Management has not induced public administrations to shed their service delivery operations – through contracting-out, public-private partnerships, and privatisation – it has prompted political authorities to leverage the professionalisation of public service managers for the purpose of reforming bureaucracy and granting them greater leeway in exchange for assuming greater accountability and respect. It is a management philosophy that places an emphasis on applying management strategies from the private sector to the public sector in order to increase productivity and effectiveness. ELECTRONIC GOVERNANCE IN THE PHILIPPINES  EVOLUTION OF E-GOVERNANCE IN THE PHILIPPINES The beginnings of e-government development can be traced to the creation of the National Computer Centre in 1971 by Executive Order 322 to start automating government processes. A legislation was approved in 2016 that established the Department of Information and Communications Technology (DICT) as the key policy, planning, and administrative agency responsible for promoting the national ICT development agenda.  PHILIPPINES ICT BODIES 1971 1978 1994 1998 NCC as primary agency to NCC established by NITC created by E.O. ECPC created by E.O. direct IT use in gov’t & E.O. 322 190 468 computerization by P.D. 1480 2000- Mar 1999 1998 2001 2000 ITECC created by merging NCC designated NITC given NITC and ECPC. They re- NCC moved to DoST technical arm of NITC l additional functions organized, President as via E.O. 222 via E.O. 125 via E.O. 469  STATE OF E-GOVERNANCE IN THE PHILIPPINES UN Report 2012 – From 78th in 2010 – 88th in 2012 5th among Southeast Asian Countries (Lower in ALL Parameters (e-participation, human Capital, online services and infrastructure) UN E-Government Service 2014 – Rank 95th among 193 countries and 54th in terms of citizen participation. UN Report 2015 - Middle EDGI (between 0.25 and 0.5) E-Government services are increasingly delivered through mobile services. ASEAN Study – Ranked similarly in Thailand. Philippine has implemented more Frontline e- government websites Thank you!  REFERENCES: https://egov4women.unescapsdd.org/country-overviews/philippines/evolution-of-e-government-in-the-philipp ines Gunter, B., Rowlands, I. H., & Nicholas, D. (2009). The rise of the information society. In Elsevier eBooks (pp. 19–39). https://doi.org/10.1016/b978-1-84334-557-2.50002-9 https://doi.org/10.1108/14636690010801708 Kellerman, A. (2000). Phases in the rise of the information society. Info, 2(6), 537–541. https://doi.org/10.1108/14636690010801708 Four kinds of E-Governance: A stakeholder analysis. (n.d.). https://www.gdrc.org/u-gov/egov-03.html https://www.unesco.org/en REFERENCES: https://digitalgovernment.com/ Information Society | Encyclopedia.com. (n.d.). https://www.encyclopedia.com/social-sciences/encyclopedias- almanacs-transcripts-and-maps/information-society