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Summary

This document provides definitions of terms related to e-governance in the Philippines. It covers topics such as Accessibility, Agile e-Government Platforms, and Artificial Intelligence.

Full Transcript

E-Government Masterplan NIPPSB Draft as of 27 September 2024 DEFINITION OF TERMS Accessibility ensuring that government technologies and services are usable by all citizens, including vulnera...

E-Government Masterplan NIPPSB Draft as of 27 September 2024 DEFINITION OF TERMS Accessibility ensuring that government technologies and services are usable by all citizens, including vulnerable populations like the elderly and persons with disabilities Agile e-Government refers to flexible and adaptable platforms and systems that Platforms and enable streamlined and integrated government services as Systems part of the digital transformation strategy T AmBisyon Natin a long-term vision for the Philippines, highlighting the goal 2040 of a corruption-free government and efficient public service AF delivery by 2040 Application refers to an intermediary that allows interaction between Programming applications, programs, software components, systems, Interfaces hardware, and microservices of different individuals or Artificial Intelligence organizations R a branch of computer science focused on creating smart D systems that can simulate human intelligence such as learning, reasoning, and problem-solving ASEAN Digital a regional blueprint for ASEAN countries, focusing on the B Masterplan 2025 development of secure and transformative digital services across member states PS ASEAN Plus Three a regional cooperation work plan that aims to promote the Cooperation Work digital economy, cybersecurity, and e-governance in East Plan 2023-2027 Asia IP Bring Your Own a policy allowing employees to use their personal devices, Device like smartphones or laptops, for work purposes, connecting to government networks and systems N Blockchain a distributed ledger technology used for secure, Technology transparent, and tamper-proof record-keeping, useful for applications like digital identities and supply chain management Bureaucratic Red excessive and complex administrative processes that delay Tape the provision of government services Computer a specialized team responsible for responding to Emergency cybersecurity incidents within government agencies to Response Team protect systems and data ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 Citizen-Centric focuses on designing government services and processes Approach based on the needs, preferences, and expectations of citizens Chief Information refers to a senior officer in all national government Officer agencies, including constitutional offices, state universities and colleges, government-owned and controlled corporations, and government financial institutions responsible for the development, planning and implementation of the agency’s information systems T strategic plan and/or ICT plan, and management of the agency's ICT systems, platforms, and applications AF Cloud Computing the delivery of computing services, such as storage and processing power, over the internet on a pay-as-you-go basis, offering flexibility and scalability Cloud First Policy R a government policy that mandates the use of cloud-based solutions for government services to improve scalability, security, and efficiency D Cloud Readiness an index developed by the Asia Cloud Computing Index Association (ACCA) that evaluates the readiness of countries to adopt cloud computing technologies B Conformity the requirement that government technologies comply PS with relevant laws, regulations, and standards, especially in terms of data privacy and security Corruption a global index from Transparency International that ranks Perceptions Index countries based on perceived levels of corruption in the IP public sector Critical Information refers to the computer systems, and/or networks whether Infrastructure physical or virtual, and/or the computer programs, N computer data and/or traffic data that are vital to this country that the incapacity or destruction or interference with such system and assets would have a debilitating impact on security, national or economic security, national health and safety or any combination of those matters Cybersecurity the practice of protecting systems, networks, and data from cyberattacks, ensuring the safety and security of digital assets ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 Data Sharing the act of transferring or sharing personal or government data between different entities or systems for processing or decision-making purposes Digital Governance an annual award that recognizes best practices among local Awards government units (LGUs) in using ICT to deliver public services Digital Governance a framework that outlines the vision and strategic direction Transformation for the digital transformation of the Philippine government Framework under the EGMP T Digital Government a government approach that integrates ICT to reform processes, improve public services, and deliver services AF more efficiently, securely, and in citizen-centered manner Digital National ID a digital identification system aimed at enabling citizens to conduct transactions and access government services seamlessly Digital Transformation R refers to the process of optimizing, reconstructing, and integrating digital technology into all areas of the D government, to maximize resource configuration, improve operational efficiency and innovation capability, and enhance value delivery to stakeholders B Digital previously known as Tech4ED Centers, these are ICT Transformation access points for capacity development and digital literacy, PS Centers supporting local communities Digitalization refers to the process of using digital technologies to improve operations of the government for better service delivery and enhanced productivity IP Digital Workforce government employees trained in ICT skills to improve efficiency and service delivery through digital tools and platforms N Digitization refers to the process of encoding information or procedure into digital form that can be read and manipulated by computers. Ease of Doing A World Bank index that ranks countries based on the ease Business Ranking of starting and running a business, including ICT adoption in business processes. E-Governance refers to the application of ICT in establishing interaction between the different levels of government, business, and ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 the citizenry. It also involves the implementation of internal government operations meant to simplify and improve both the democratic and business aspects of governance E-Governance Act a legislative framework aimed at enhancing government processes and public service delivery through digital platforms and ICT integration E-Government refers to the use of information and communications technology by the government to enhance the access to and delivery of government services to bring about T efficient, responsive, ethical, accountable and transparent government AF E-Government a composite index published by the UN that assesses a Development Index country's use of ICT to deliver public services, composed of three key dimensions: online services, telecommunication connectivity, and human capacity Government R eGovDX (Electronic a platform facilitating the secure exchange of data and Data information between national and local government D Exchange) agencies eGovPH App a mobile application launched by DICT to integrate and simplify government transactions and services for Filipino B citizens PS Electronic Know a digital process of verifying the identity of individuals, Your Customer often used in the financial sector to authenticate clients using digital IDs IP eLGU (Electronic a platform designed to digitalize local government Local Government services, improving local governance and public service Unit) delivery at the municipal and provincial levels N eNGA (Electronic a digital platform allowing government agencies to National integrate their services into a single, unified system Government Agency) E-Participation Index a UN index that measures how countries engage their citizens in public decision-making through ICTs eTravel an integrated platform for managing all travel-related documentation and processes, streamlining interactions with government agencies for international travelers ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 eVerify a digital tool that allows for secure identity verification using the National ID system to minimize fraud and improve transaction security Financial Technology the use of technology to improve and innovate financial services, including payment systems and financial transactions Future Digital Skills The knowledge, skills, and competencies necessary for government employees to effectively perform roles in an increasingly digital workplace T Government Cloud a cloud computing platform developed by the DICT to provide scalable and secure IT infrastructure for AF government agencies Government-to-Busi the use of ICT to facilitate transactions between the ness government and the business sector Government-to-Citiz the use of digital platforms to improve the delivery of en R public services to citizens, making interactions more accessible and efficient D Government-to-Emp ICT-driven solutions that enhance internal government loyee employee workflows and improve public service delivery. B Government-to-Gov digital interactions between government departments and ernment agencies to streamline processes and improve coordination PS Government Web the digital presence of government agencies through Presence websites and social media, providing public access to government information and services Information and refers to the totality of electronic means to access, create, IP Communications collect, store, process, receive, transmit, present, regulate Technology and disseminate information, including the internet, computers, wireless networks, and other digital tools. N ICT Assets refer to any data, device, equipment, infrastructure, system, or component thereof, utilized to ensure or support the proper and efficient operation and implementation of ICT-related programs and delivery of ICT services. ICT Infrastructure refers to the physical and digital technological framework that supports the delivery of e-government services ICT Readiness the extent to which a government or its agencies are prepared to adopt and implement digital technologies ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 Information Security refers to generally acceptable security standards Standards which aim to protect, and secure the confidentiality, integrity, availability, authenticity, and non-repudiation of information Information Systems contains the agency's overall strategy which involves Strategic Plan medium term (3-5 year plan) planning for its ICT thrusts, strategies and programs for development International a global strategy by the ITU focused on the role of Telecommunication telecommunications/ICT in achieving the United Nations Union Connect 2030 Sustainable Development Goals T Agenda AF Internet refers to public enterprise network that shares data or application resources via Internet Protocol Internet of Things a network of physical objects (like devices, vehicles, and buildings) embedded with sensors and software that Interoperability R enable them to exchange data refers to the ability of different operating and software D systems, applications, and services to communicate and exchange data in an accurate, effective, and consistent manner to different platforms and agencies, making services more efficient and connected B ITU Measuring a report by the International Telecommunication Union PS Digital Development (ITU) assessing the ICT skills and digital divide in countries, including basic, standard, and advanced ICT skills Monitoring and refer to the process involved in tracking the progress, IP Evaluation performance, and impact of the projects under the EGMP National Broadband a plan developed by DICT to expand and improve digital Plan connectivity across the country, particularly in N underserved and rural areas National a strategic initiative designed to secure government ICT Cybersecurity Plan infrastructure and safeguard against digital threats, ensuring the security of government data National Fiber a government initiative to expand internet infrastructure Backbone and connectivity across the country to support digital transformation National is a survey, conducted by DICT in partnership with the ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 Government Agency Development Academy of the Philippines (DAP), to assess and Local the capacity of government agencies and local government Government Unit units to provide online services and their ICT ICT Readiness infrastructure capabilities Survey National a facility that houses government servers and storage to Government Data provide centralized data management and improve system Center resiliency NGA-LGU ICT a partnership project between DICT and the Development Readiness Survey Academy of the Philippines (DAP) to assess the readiness T of national government agencies (NGAs) and local government units (LGUs) in delivering online services AF National a government platform designed to integrate various Government Portal e-services, improving the visibility and accessibility of government online services National ICT Development R DICT’s strategic direction for ICT development, focusing on digital transformation and the creation of SMART and D Agenda 2028 connected cities National the first government strategic plan from 1997 aimed at Information integrating ICT into government processes for national B Technology Plan development PS National Innovation a government document outlining priorities for innovation, Agenda and Strategy with e-governance as a key focus area for public Document administration IP Multichannel Citizen a strategy where the government interacts with citizens Engagement through various channels, including in-person, phone, mobile devices, and online platforms. N Once-Only Data a policy that requires citizens to provide their personal Entry Policy information to government agencies only once, which can then be shared across agencies to reduce redundancy One Digitized refers to the vision of a fully integrated, digitally Government transformed government that delivers efficient and accessible public services Open Data an online repository of government datasets aimed at Philippines Portal promoting transparency, accountability, and citizen participation ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 Philippine a comprehensive socio-economic plan that outlines the Development Plan national development goals, including digitalization, as 2028 spearheaded by the government under President Ferdinand R. Marcos, Jr. Philippine Digital a strategic plan focused on harnessing ICT to drive Strategy 2011-2016 socio-economic development and improve public service delivery Philippine a framework designed to ensure that different government eGovernment ICT systems can seamlessly communicate and share Interoperability information across agencies T Framework AF Philippine Strategic A government blueprint aimed at driving ICT use and ICT Roadmap development across various sectors in the Philippines. Public refer to the plans and approaches to effectively Communications communicate the content and updates of the eGMP to Strategies R relevant stakeholders and the public. Public Sector Data a standardized set of definitions and formats for data D Dictionary collected and used by government agencies to ensure consistency and interoperability across systems Resilient robust ICT infrastructure aimed at ensuring the stability B e-Government and security of digital services within the government Infrastructure PS Responsive refers to policies and standards designed to enhance the e-Government adoption of ICT across government services to ensure Policies and seamless and integrated digital operations Standards IP Reliability the dependability of government systems and services, ensuring they are always available and functioning correctly N Security and Data refer to the measures to ensure the protection of sensitive Privacy SMART/ Intelligent urban areas that use digital technology and IoT to improve Cities efficiency in managing public resources and services like transportation, utilities, and infrastructure Strategic Thrusts refers to the key focal points or objectives within the eGMP that guide the digital transformation efforts, including ix E-Government Masterplan NIPPSB Draft as of 27 September 2024 policies, systems, infrastructure, and workforce development Transparency the practice of making government operations and information visible and accessible to the public to promote accountability United Nations a global survey published biennially that measures the E-Government e-government performance of UN member states, Survey including the Philippines United Nations a global agenda that includes the role of the digital T Sustainable government in building effective and accountable Development Goals institutions to support sustainable development AF Upskilled is an initiative focused on empowering and training e-Government government employees and the public to effectively utilize Workforce and benefit from digital technologies. Whole-of-Governme nt Approach R is a method of public administration where various government departments and agencies work in an D integrated manner to achieve unified national goals. Workflow refers to the sequence of industrial, administrative, or other processes through which a piece of work passes from B initiation to completion. Zero Trust a security concept that involves verifying every user and PS Architecture device before granting access, ensuring that no entity is automatically trusted within a network IP N ix

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