Oral Communication Grade 11 Learning Kit PDF

Senior High School Grade 11 Oral Communication ENGLISH LEARNING KIT First Semester - Week 2 Models of Communication Grade 11 – Oral Communication Competency: Differ...

Senior High School Grade 11 Oral Communication ENGLISH LEARNING KIT First Semester - Week 2 Models of Communication Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 0 English – Grade 11 English Learning Kit The Process of Communication First Edition, 2020 Published in the Philippines by the Department of Education Schools Division of Iloilo Luna Street, La Paz, Iloilo City Republic Act 8293, section 176 states that: No copyright shall subsist in any work of the Government of the Philippines. However, prior approval of the government agency or office wherein the work is created shall be necessary for exploitation of such work for profit. Such agency or office may, among other things, impose as a condition the payment of royalties. This English Learning Kit is published to be utilized by the Schools Division of Iloilo. ALL RIGHTS RESERVED. No part of this learning resource may be reproduced or transmitted in any form or by any means electronic or mechanical without written permission from the Schools Division of Iloilo. Development Team of English Learning Kit Writer: Jaye V. Andong Illustrators: Armand Glenn S. Lapor Mark T. Dasa Layout Artists: Lilibeth E. Larupay, Jun Victor F. Bactan Merlo Ceasar O. Francisco, Ricky T. Salabe Division Quality Assurance Team: Lilibeth E. Larupay, Dr. Ruby Therese P. Almencion Armand Glenn S. Lapor, Ma. Jonalyn O. Gegato Bonafe T. Davasol, Management Team: Dr. Roel F. Bermejo, Dr. Nordy D. Siason, Jr. Dr. Lilibeth T. Estoque, Dr. Azucena T. Falales Ruben S. Libutaque, Lilibeth E. Larupay Dr. Ruby Therese P. Almencion Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 1  Models of Communication BEGIN In today’s world where you talk less but use much of the social media, you are challenged to embrace the true essence of communication and accept the changes it brings. Communication models are systematic representations of the process which help in understanding how communication is done. The models show the process metaphorically and in symbols. They form general perspectives on communication by breaking communication from complex to simple and keeps the components in order. Communication models can sometimes encourage traditional thinking and stereotyping but can also omit some major aspects of human communication. In this module, you will classify various models of communication and differentiate their scholarly work. Further, this material also includes individual activities that will allow you to demonstrate your understanding of the models of communication. Enjoy your journey! TARGET At the end of this lesson, you should be able to: 1. identify the models of communication; and 2. differentiate the various models of communication. EN11/12OC-Ia-3 Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 2  TRY THIS Directions: Read the given situation and answer the questions that follow. Write your answer in your Oral Communication activity notebook. Alarmed of the dengue cases in the municipality, Dr. Ma. Luisa L. Asong, Principal III of Lemery National High School, wrote an office memorandum to her head teachers and subject coordinators to come for a conference in her office at exactly 8:30 in the morning. That is for them to plan about the school’s preparation on the early prevention of the said health threat. After the concerned persons had read and signed the letter, they immediately went to the principal’s office. 1. Who is the receiver of the message sent by Dr. Ma. Luisa L. Asong? A. all teachers C. head teachers and subject coordinators B. faculty and staff D. teachers and the subject coordinators 2. What medium of communication was used by the sender in the given situation? A. letter B. mind C. secretary D. smartphone 3. How did you know that the message was clearly understood by the receiver? A. They read and signed the letter. B. They immediately went to the principal’s office. C. They read it carefully before signing the letter. D. They surely understood it because they are all teachers. 4. What makes the communication linear? A. It is a linear because the receiver does not need to give feedback. B. It is a linear because the receiver truly gives immediate response. C. It is a linear because the receiver needs not to process the message. D. It is a linear because the receiver really understands the message well. 5. The following are example of linear communication EXCEPT ____________. A. listening to a radio C. conversing via telephone B. reading a newspaper D. watching television Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 3  DO THIS Activity 1. WHICH IS WHICH! Directions: Read the two situations below to identify the types of communication and their differences from one another. Then in your Oral Communication activity notebook, answer the questions that follow. Situation 1: Diether is a senior high school graduate and he wanted to apply for a job. While he was strolling around the street, he was given a flyer about an opening job in a department store. After reading the details, he left the area immediately. Situation 2: Lorraine went to Kamalig sa Balud, a restaurant at Brgy, Tabunan, Lemery, Iloilo. When she entered the place, the waitress welcomed her and catered her on her table. Then, she presented the menu book to Lorraine. After a few minutes, the waitress asked for her order. Lorraine told the waitress what she wanted for her lunch. The waitress repeated her orders and asked her again if there’s anything she wanted more. Lorraine shook her head and gave her a smile. Questions: 1. Which of the two situations presents a linear communication? 2. Which one presents a transactional communication? 3. Which situation lacks feedback? 4. Which situation has a feedback? 5. Which situation presents five elements only? Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 4  EXPLORE E You are amazingly doing well! It’s nice to know that you really took your time to read and carefully answer the activities. But there’s more! Be ready to answer the questions in your next tasks. Direction: In your activity notebook, answer the given questions: 1. Based on the given example, what is a linear communication? How about transactional or two-way process communication? 2. How does the process of communication occur in situation number 1? How about in situation number 2? 3. How do the two types of communication differ from one another? KEEP THIS IN MIND Communication takes a big part in your daily activities. Today, communication varies in many ways through the help of technology. You can get updates of what is happening around the world even if you are just at home. However, it is important for you to know how communication is carefully used based on different situations. So find out how the model of communication is useful to improve your communication skill. Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 5  There are varieties of communication models by which the process can be understood. Models of Communication A. Linear Communication Model – is considered as a one-way process where the sender is the only source of the message and the receiver doesn’t give feedback or response. The message signal is encoded and transmitted through a channel with the presence of noise. The sender is more prominent in a linear model of communication. Types of Linear Communication Model 1. Shannon-Weaver Model1 Source of Transmitter _ Channel ___ Receiver __ Destination Information (Encoder) (Decoder) Sent Received Message Signal Signal Message Noise Source The Shannon-Weaver model (1949) depicts communication as linear or one-way process. It is also known as the mother of all communication models. It consists of five elements namely: source (producer of message); transmitter (encoder of message into signals); channel (signals adapted for transmission); receiver (decoder of message from the signal); and destination. However, this communication model lacks one essential element in the communication process which is feedback. Without feedback, the speaker cannot know whether the receiver understands the message or not. 1 Sis Michelle, “Shannon and Weaver's Model of Communication,” Shannon and Weaver's Model of Communication, January 1, 1970, accessed August 18, 2020. https://michellemathiasfsp. blogspot.com /2018 /11/shannon-and-weavers-model-of.html. Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 6  2. Lasswell’s Communication Model2 WHO (Sender) SAYS WHAT (Message) CHANNEL (Medium) TO WHOM (Receiver) WITH WHAT EFFECT (Feedback) This model was developed by communication theorist Harold D. Lasswell (1902-1978) in 1948. His model of communication is also known as action model, linear model or one way model of communication and is regarded as the most influential communication model. 3. Aristotle’s Model of Communication3 (before 300 BC) Speaker Speech Audience Effect Occasion The first and earliest linear model is that of Aristotle, who was a teacher of Rhetoric and even put up an academy to produce good speakers. 2 Shraddha Bajracharya, “Lasswell's Communication Model,” Businesstopia, February 15, 2018, https://www.businesstopia.net/communication/lasswell-communication-model. 3 http:www.uri.edu/personal/yanma/544/models.html Grade 11 – Oral Communication Competency: Differentiates the various models of communication 3. David Berlo’s Model4 – (CS_EN11/12OC-Ia-3) 7 4. David Berlo’s Model4 Beliefs Berlo Model of Communication Belief S M C R SOURCE MESSAGE CHANNEL RECEIVER Communication Skills Elements Seeing Communication Skills Communication Skills Structure Elements Communication Skills Communication Skills Content Elements Communication Skills Communication Skills Treatment Elements Communication Skills Communication Skills Code Elements Communication Skills In 1960, David Berlo postulated Berlo’s Sender-Message-Channel- Receiver (SMCR) Model of Communication from Shanon Weaver’s Model of Communication (1949). He described the factors affecting the individual components in the communication which makes the communication more efficient. This model also focuses on the encoding and decoding which happens before the sender sends the message and before the receiver receives the message respectively. 5. Transactional Model5 Illustration 5. Transactional Model of Communication5 4http:www.uri.edu/personal/yanma/544/models.html 5 https://www.businesstopia.net/communication/transactional-model-communication Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 8  Transactional Model of communication is the exchange of messages between sender and receiver where each take turns to send or receive messages. Here, both “sender” and “receiver” are known as “communicators” and their role reverses each time in the communication process as both processes of sending and receiving occurs at the same time. Example of this is the Barlund’s Model of Communication. 6. Barlund’s Model6 Dean Barlund proposed a transactional model of communication in 1970 for the basic interpersonal communication which articulates that sending and receiving of messages happens simultaneously between people which popularly known as Barlund’s transactional Model of Communication. The Model has been further adapted and reformed by other theorists as general transaction Model. This model shifted from the trend of linear model to dynamic and two-way communication. 7. Interactive Model7 6 https://www.businesstopia.net/communication/barnlund-transactional-model-communication 7https://www.slideshare.net/judyanntulao/models-of-communication-63898369 Grade 11 – Oral Communication Competency: Differentiates the various models 9 of communication (CS_EN11/12OC-Ia-3)  Interactive Model also known as convergence model deals with exchange of ideas and messages taking place both ways from sender and receiver and vice-versa. The communication process take place between humans or machines in both verbal and non-verbal way. This is a relatively new model of communication for new technologies like web. Below is an example of Interactive Model. 8. Schramm’s Model8 (1954) Wilbur Schramm is considered the father of mass communication. He asserts that communication can take place if and only if there is an overlap between the Field of Experience of the Speaker and the Field of Experience of the Listener. Field of Experience are the things that influence the understanding and interpretation of message like culture, social background, beliefs, experiences, values, and rules. 8 “Communication in Business Environment - Lessons - Tes Teach,” Tes Teach with Blendspace, accessed August 18, 2020, https://www.tes.com/lessons/ELQ4kvi402w8YA/communication-in- business-environment. Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 10  SUM UP You are almost done with this module. You have learned about communication and differentiated its various models such as linear, transactional and interactive. Now, let’s recap the important things about the lesson. Communication is a process of understanding and sharing meaning. This is done using the different models of communication such as linear model, interactive model and transactional model. Linear communication model is considered as a one-way process where the sender is the only source of the message and the receiver doesn’t give feedback or response. The message signal is encoded and transmitted through a channel with the presence of a noise. Transactional Model of communication is the exchange of messages between the sender and the receiver where each take turns to send or receive messages. Interactive Model deals with the exchange of ideas and messages which takes place in both ways-from the sender to the receiver and vice-versa. The communication process takes place between human to human interaction or human to machine in both verbal and non-verbal types of communication. Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 11  APPLY WHAT YOU HAVE LEARNED Activity 3. KNOW MORE! Directions: Study and copy table 1 in your Oral Communication activity notebook. Then fill out each column with the necessary information needed to complete it. See the given example in number 1. Table 1 Model of Communication Feature Pros Cons Ex. There is Good at Communication 1. Linear Berlo’s Model of no concept of audience is not Communication feedback. persuasion continuous. Barlund’s Model of 2. Transactional Communication 3. Interactive Schramm Model of Communication Activity 4. TELL ME THE DIFFERENCE! Directions: Differentiate the following model of communication using table 2. Write your answer in your Oral Communication activity notebook. Table 2 Model of Communication Strength Weakness 1. Linear Model 2.Transaction Model 3. Interactive Model Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 12  REFLECT REFLECT Well done! You have shown great improvement after accomplishing all the tasks in each lesson. This time, you will reflect on your work and rate your confidence. Activity 4. LET’S REFLECT Directions: After taking up this lesson, reflect on what you have learned by completing the given statements in your Oral Communication activity notebook. What were your thoughts before the discussion of this topic? I thought… What additional idea did you I learned that… learn after the discussion of this topic? Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 13  ASSESS WHAT YOU HAVE LEARNED Directions: Tell whether the given situation refers to linear, transactional or interactive communication. Support and write your answer in your Oral Communication activity notebook. Situation Answer Christine went to a Sari-sari store to Answer: 1. ____________________ buy a folder for her portfolio. Explanation: Christine: Aling Julie, do you have a white folder? Aling Julie: Yes. Short or long size? Christine: I need a short size folder. Aling Julie: Is this all? Christine: Yes. Then, Christine went home after buying the material she needed. Arman was alone in the library. He was Answer: 2. ____________________ reading a history book. While seriously Explanation: reading, he kept on nodding his head as if he was agreeing with the details written in the book. After reading, he returned the book in the shelf and left the area. It’s market day. Angelo decided to go to Answer: 3. ____________________ the market to buy a new shirt. When he had Explanation: chosen the shirt, he approached the vendor. Angelo: Manong, how much is this shirt? Vendor: It’s only PhP180.00. Will you take it? Angelo: Is this the last prize Manong? Vendor: Okay, I can give it to you for Php 160.00. Will you take it now? Angelo: Yes Manong. Here’s the money. Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 14  Seanelle was so excited for her Answer 4. ____________________ birthday party to be celebrated next month. Her mother works in Canada so she decided Explanation: to have a video call with her to discuss her debut venue plan. Seanelle: Mother, did you remember your promise that we will celebrate my special day? Mother: Yes anak. I remember it. Do you have any plan for your 18th birthday? Seanelle: Yes, I have a plan. Would it be okay to celebrate my birthday party at grandpa’s house? Mother: Of course! That‘s a good idea. I think you need to call your grandpa and grandma right now. Seanelle: Yes mother. I will call them right away. Thank you. Bye! Kean watched the news in the television. Answer 5____________________ He listened to every details of the news about COVID 19 and the increasing number of the Explanation: positive cases all over the country. He realized that this pandemic is a very serious one and everyone should take his/her part to win against the unseen enemy. Grade 11 – Oral Communication Competency: Differentiates the various models of communication (CS_EN11/12OC-Ia-3) 15  \ ANSWER KEY TRY THIS! 1. C 2. A 3. C 4. A 5. C WHAT TO REMEMBER! 1. FC 2. PC 3. NC 4. FC 5. PC 6. NC 7. FC 8. PC 9. PC 10. PC Activity 1. WHICH IS WHICH! 1. A 2. B 3. A 4. B 5. A EXPLORE Answer may vary. Activity 2. KNOW MORE! Answer may vary. Activity 3. TELL THE DIFFERENCE! Answer may vary. ASSESS WHAT YOU HAVE LEARNED 1. Transactional 2. Linear 3. Transactional 4. Interactive 5. Linear REFERENCES Sipacio, P.J. and Balgos, A. R. (2016). Oral Communication in Context for Senior High School. C & E Publishing,Inc. Philippines pp. 4-14 Suarez, E.E. and Fernandez, A.M. (2016). SPEAC Speak and Listen in Context an Oral Communication Textbook for Senior High School. Phoenix Publishing House. pp 11-14 Tulao, J. (n.d.). Models of Communication. Retrieved July 15, 2020, from https://www.slideshare.net/judyanntulao/models-of-communication-63898369 Retrieved July 15, 2020. Grade 11 – Oral Communication Competency: Differentiates the various models of communication 16 (CS_EN11/12OC-Ia-3) 17