Operations Management PDF

Operations Management Presented By: Fernando Gispin, MBA  What is ‘Operation’?... system or function that transforms inputs into output of What is greater value. ‘Operation’?... organization and coordination to achieve business activities. Planning Organizing...

Operations Management Presented By: Fernando Gispin, MBA  What is ‘Operation’?... system or function that transforms inputs into output of What is greater value. ‘Operation’?... organization and coordination to achieve business activities. Planning Organizing Controlling What is Coordinating ‘Management’? Leading... management of processes that transform inputs into goods and services that add value to the customer.... involve with design, operation and What is ‘Operations improvement of productive system. Management’?  Goods vs. Services Tangible commodities or items that Immaterial (intangible) objects that can be seen, touched, or felt cannot be seen, felt, or touched but can be experienced Ownership is transferred to the buyer Ownership cannot be transferred Can be returned to the seller Cannot be returned to the seller Can be manufactured, stored, and Cannot be manufactured, stored, transported and transported Identically manufactured Each services are never exactly the same as the previous services or future services Importance of Operations Management Participate against growing competition locally and globally. Enables and puts into practice the organization’s strategy. Unites business functions into a central core of activities.  Evolution of Operations Play with solid fill Management  Accountants Engineers Managers Doctors Teachers Careers and Police Professions ITs Chefs Animators and many more…  Increase Productivity ✓ Achieve highest Scopes of efficiency ✓ Design production Operations plan Management ✓ Manage daily activities ✓ Utilization of resources  Raises Revenue ✓ Reduces Scopes of operational costs ✓ Balances cost and Operations revenue Management ✓ Maintains quality of products  Achievement of Organization Goals Scopes of ✓ Implements strategic plans Operations ✓ Monitors every Management business activities ✓ Implements corrective measures  Improve Customer Satisfactions Scopes of ✓ Retains and improves long-term Operations relationships Management ✓ Ensures high-quality products  Reduce Investment Needs ✓ Reduces additional Scopes of capital requirements Operations ✓ Ensures capital is efficiently used Management ✓ Executes uninterrupted business activities without any shortage of capital  Enhance Goodwill ✓ Stabilizes goodwill Scopes of in the market ✓ Improves position in Operations the market Management ✓ Provides better services to customers  Improve Innovation ✓ Implements Scopes of innovation changes ✓ Continuously Operations initiates research Management and analysis of prevailing market situations Decision Making in Operations Management Planning Scheduling Controlling Coordination of people Efficient use of resources Steps to Ensuring Successful Decision Making in Operations Management Step 1: Define the Problem Step 2: Gather Information Step 3: Consider all the options Step 4: Make a decision Step 5: Evaluate your decision Play with solid fill Business Process Management  Open Discussion: Operations Management Today and Key Issues Thank you!