OCCU 623 Midterm Study Guide PDF

OCCU 623 Midterm Study Guide 1. Know different types of leadership styles. a. Authoritarian Leader **(HIGH task, LOW relationship)** i. Task oriented, hard on workers ii. Very strong/dependent on schedule; expect people to do what they are told with no question...

OCCU 623 Midterm Study Guide 1. Know different types of leadership styles. a. Authoritarian Leader **(HIGH task, LOW relationship)** i. Task oriented, hard on workers ii. Very strong/dependent on schedule; expect people to do what they are told with no questions. iii. Focus on who to blame when things go wrong rather than concentrate on exactly what is wrong / how to fix it. b. Team Leader **(HIGH task, HIGH relationship)** iv. Leads by positive example & fosters a team environment where all members can reach their highest potential. v. Encourage the team to reach goals as effectively as possible. vi. Works tirelessly to strengthen the bonds among various members. vii. Normally form and lead some of the most productive teams. c. Country Club Leader **(LOW task, HIGH relationship)** viii. Reward power to maintain discipline and encourage the team to accomplish its goals. ix. Incapable of employing more punitive coercive & legitimate powers. 1. Results from fear that using such powers could harm relationships with other team members. d. Impoverished Leader **(LOW task, LOW relationship)** x. Delegate and disappear management style xi. Not committed to either task accomplishment or maintenance. xii. Allows the team to do whatever it wishes and prefers to detach themselves from the team. xiii. Teams typically suffer a series of power struggles. 2. Know traditional roles of managers versus leaders. e. **Managers** xiv. [Planning ] 2. Plans and budgets 3. Assigns actions 4. Allocates resources xv. [Developing People ] 5. Organizing staffing 6. Develop policies and procedures 7. Monitor work progress 8. Tough conversations xvi. [Operations ] 9. Controls 10. Short term problem solver 11. Order, predictability, consistency f. **Leaders** xvii. [Planning ] 12. Establishes direction 13. Envisions the future 14. Passion about values xviii. [Developing People ] 15. Aligns people with goals 16. Communicates with vision and strategy 17. Establishes teams or work units xix. [Operations ] 18. Motivates and inspires 19. Removes obstacles/barriers to success 3. Know the role of licensing vs certification for OTP's. g. **Certification** xx. Apply for and pass NBCOT first step. xxi. Initial certification = 3 years xxii. Recertify every 3 years (competency requirements) xxiii. Need 36 units (12 / year) during 3-year cycle h. **Licensure** xxiv. Must have license in state of practice xxv. Licensing board = Practice Act xxvi. Practice Act identifies legal delivery of OT service xxvii. Scope of practice, referrals, supervision of OT and non-OT personnel, provisional license, continued ed competence 4. Know the difference between vision and mission statements. i. **Vision Statements** xxviii. Describes the long-term aspirations and desired future state of the organization j. **Mission Statements** xxix. Defines the organization\'s core purpose, primary objectives, and approach to reach its goals. 5. Know the process of hiring; job posting, interviewing, hiring. Laws around these processes. k. **Hiring** xxx. [Equal Opportunity Employer] = all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. xxxi. [U.S. Equal Employment Opportunity Commission (EEOC)] = states that it is illegal for an employer to publish a job advertisement that shows a preference for or discourage someone from applying for a job because of his/her race, color, religion, sex (including gender identity, sexual orientation, pregnancy) national origin, age (40+), disability, or genetic information. l. **Job Posting** xxxii. Needs to include: 20. Summary of the job 21. Education level required and/or preferred 22. Experience 23. Number of years in type of setting 24. License/certifications 25. Location / campus 26. Schedule a. Per diem b. Part-time c. Full-time 27. Shift 28. Mission / facility description xxxiii. Internal Postings xxxiv. External Postings m. **Interviewing** xxxv. Select candidates for interview xxxvi. Create another rating scale xxxvii. Ensure all applicants have the same opportunity to highlight their credentials for the position xxxviii. Standardize the process to ensure fairness 29. Agenda 30. Questions asked 31. Tour of workspace 32. Information about the job 33. Set time frame n. **Laws** xxxix. Title VII of the Civil Rights Act of 1964 xl. Pregnancy Discrimination Act of 1978 xli. Age Discrimination in Employment Act of 1967 xlii. Title I of the Americans with Disabilities Act 6. Know what types of questions can be asked on a job interview, what cannot? o. Can: related to job demands p. Cannot: related to SES, disability status, etc. 7. Know the different types of payment models (federal, state, private). q. Federal: Medicare, Medicaid, CHIP r. State: ex. Prisons, mental illness s. Private: purchased by employers or individuals, supported by federal subsidies to aid people with lower incomes. High premium = more coverage, lower premium = lower coverage and out of pocket expenses 8. Know the difference between an insurance copayment and deductible. t. Copay: what you pay each time u. Deductible: how much you pay before insurance company covers 9. Know the difference between occupational centered, based and focused care. v. Occupation-centered = occupation is core w. Occupation-based = top down x. Occupation-focus = ok to use preparatory interventions 10. Know the Choosing Wisely initiatives and how they improve occupational centered care. y. No interventions that are non-purposeful ex. Cones, arm bike, pegs z. No sensory-based intervention without sensory assessment demonstrating difficulties a. No PAMs without purposeful occupation-based activities b. No pulleys for hemiplegic shoulder c. No cog-based interventions without application to occupational performance d. No OT interventions without occupational profile and collaborative goals e. No interventions for autism to reduce restricted and repetitive behaviors without understanding meaning f. No reflex integration for delayed primary motor reflexes without links to occupational outcomes g. No extended slings for hemiplegic h. No ambulation/gait training interventions without direct link to functional mobility i. No ignoring spirituality (Jim's rule) 11. Know the four elements of SWOT analysis. j. Strengths k. Weaknesses l. Opportunities m. Threats 12. What were the goals of the Affordable Care Act? n. Provide health care coverage to those who we uninsured including those with preexisting conditions o. Improve communication between providers p. Challenged mandate for all to have insurance q. Younger adults remain on parent insurance until 26 13. Know how health care systems track quality and customer service? r. Patient satisfaction xliii. Hospital Consumer Assessment of HC Providers and Systems (HCAHPS) \-- measures patient experience with communications, responsiveness, cleanliness, and more. xliv. Press Ganey surveys: HCAHPS + additional questions s. Length of stay (LOS): want short while achieving all clinical milestones t. Productivity: metric to determine efficiency in delivery of care against established standard