Mobbing: A Psychological Attack PDF

MOBBING A PSYCHOLOGICAL ATTACK  Do you feel like you are being singled out at work?  Do your co-workers suddenly stop talking when you enter the room?  Do you notice your co-workers or boss rolling their eyes or exchanging glances when you talk in a meeting?  Do you wond...

MOBBING A PSYCHOLOGICAL ATTACK  Do you feel like you are being singled out at work?  Do your co-workers suddenly stop talking when you enter the room?  Do you notice your co-workers or boss rolling their eyes or exchanging glances when you talk in a meeting?  Do you wonder if you are just imagining things or being paranoid? MOBBING IS….  Hostile and unethical communication which is directed in a systematic manner by one or more individuals, mainly toward one individual, who, due to mobbing, is pushed into a helpless and defenseless position and held there by means of continuing mobbing activities It is a form of emotional abuse=  If there is an ulsolved conflict  If you are threatened, humiliated, bullied  If you are threatened by getting fired  If there is false rumours about you  If you are being pinpricked(iğnelenme) By whom;  Immediate supervisors  A person who is in the position of any authority.  Co-workers, superiors or subordinates,..  MAIN ANTECEDENTS OF MOBBING/BULLYING  Organization of work  Quality of leadership  Law moral  Promotion and job opportunites decrease  Competition, pressure and responsibilities increase  MAIN ANTECEDENTS OF MOBBING/BULLYING  Work over load  Role ambiguity, role conflict  Low control over time  And in some cases,personality of victim. ORGANIZATIONAL IMPACTS OF MOBBING  High employee turnover, absenteeism  Decrease in productivity  Decrease in efficiency  INDIVIDUAL IMPACTS OF MOBBING  Neurological:panic attack, depression, head ache, insomnia, amnesia  Cardiological: irregular heart beats  Immune system problems  Digestion proplems  Respiration problems ACTORS OF MOBBING  The ones who do the mobbing  The ones who are being mobbed  The watchers  Although mobbing and bullying behaviors overlap, mobbing denotes a "ganging up" by the leader--organization, superior, co-worker, or subordinate--who rallies others into systematic and frequent "mob-like" behavior. In contrast to bullying, mobbing is clearly a group behavior. Bullying, on the other hand, denotes a one-on- one harassment. In a mobbing, management is often tacitly involved. This is why, in such a case, a victim rarely can find recourse.  WHO ARE MORE LIKELY TO MOB?  The ones who like to dominate and control others.  They are generally angry, unpredictable, critical, jealous and manipulative.  THE ANTECEDENTS OF WORK MOBBING  THE WORK ORGANIZATION:  The mobbing behavior is smt about conflicts.  How these conflicts will be handled?  will it be prolonged or  Will it be easily settled,  depends very often on the existing type of group dynamics and not on (as itshould be) whether management has the training and motivation to solve conflicts or not.  WHY DOES MOBBING TAKE PLACE?  POOR CONFLICT MANAGEMENT  Instead of trying to solve the conflict,  a) getting involved in the group dynamics on an equal basis and thereby heating it up further (more often with female managers), or  b) denying that a conflict exists (which is more often with male managers).  WHO IS MORE LIKELY TO BECOME THE TARGET OF MOBBING?  Extremely competent  Devoted  Loyal  Organized  Cooperative  Experienced  The word mobbing is preferred to bullying in continental Europe and in those situations where a target is selected and bullied (mobbed) by a group of people rather than by one individual. However, every group has a ringleader. If this ringleader is an extrovert it will be obvious who is coercing group members into mobbing the selected target. If the ringleader is an introvert type, he or she is likely to be in the background coercing and manipulating group members into mobbing the selected target; introvert ringleaders are much more dangerous than extrovert ringleaders.  In a mobbing situation, the ringleader incites supporters, cohorts, copycats and unenlightened, inexperienced, immature or emotionally needy individuals with poor values to engage in adversarial interaction with the selected target. The ringleader, or chief bully, gains gratification from encouraging others to engage in adversarial interaction with the target. Many people use the word "mobbing" to describe this pack attack by many on one individual. Once mobbing is underway the chief bully foments the mobbing into mutually assured destruction, from which the chief bully gains intense gratification - this is a feature of people with psychopathic personality.  How can we avoid being a target of mobbing and bullying?  Increase your awareness  How can we avoid being a target of mobbing and bullying  Play it cool  Look them in the eye  Develop and practice conflict management skills.  Know your rights. Some cases…  http://www.youtube.com/watch?v=_dvvz xJm8qA&feature=related  http://www.youtube.com/watch?v=fygwF NuCbe8&feature=related  http://www.youtube.com/watch?v=9rgAj1 gDQIE THE RELATIONSHIP BETWEEN PERSONALITY AND BEING EXPOSED TO WORKPLACE BULLYING/MOBBING Nevin DENIZ **Oznur GULEN ERTOSUN *Marmara University **Gebze Institute of Technology RESEARCH QUE STION  Is there a relationship between wokplace bullying and the personality of the victim? THERORITICAL FRAMEWORK  “Bullying at work means; harrasing,offending, socially excluding someone or negatively affecting someone’s work taks”  In order for the label bullying (or mobbing) to be applied to a particular activity, interaction or process it has to occur repeatedly and regularly(e.g. weekly) and over a period of time (e.g. about six months).”.  A conflict cannot be called bullying if the incident is an isolated event or if two parties of approximately equal ‘strength’ are in conflict RESEARCH MODEL WORKPLACE PERSONALITY BULLYING OR MOBBING DEMOGRAPHIC VARIABLES CONCEPTUAL FRAMEWORK  personality “is a dynamic and organized set of characteristics possessed by a person that uniquely influences his or her cognitions, motivations, and behaviors in various situations”  Prevalance of workplace bullying “ direction of bullying, gender, age, organizational status  Personality of victims: victims are exceptional individuals, intelligent, competent, creative, have integrity, accomplishment and dedication(Davenport et al.)  Victims are conscientious, literal-minded, paranoid, rigid,compulsive( Norwegnian study, Brodsky, 1976) HYPOTHESISES  H1: There is any difference depending on demographic variables in being exposed to workplace bullying”. RESEARCH DESIGN  Sample: 186 questionnaires  Tool: 1975 Eysenck & Eysenck composed The Eysenck Personality Questionnaire (EPQ) (440 items)  The questionnaire contains three subscales (extroversion, neuroticism, psychoticism)  WBQ(workplace bullying questionnaire) RELIABILTY OF FACTORS  F1 =.888 α (ORGANIZATIONAL MEASURES)  F2=.737 α (ISOLATING AND HUMILIATING BEHAVIORS)  F3=.742 α (Physical Violance)  F4=.629 α (Verbal Violance)  F5=.592 α (Attacking on Personal Attributes) RESULTS  Direction of WBB: Superiors and colleages  Employees whose ages were below 30 was exposed bullying more than the older ones. (organizational measures)  Being at primary school level employee was sign.effective on being exposed to wb in the factors “physical violance” comparing to being both in high school and university level. RESULTS  A correlation between “organizational measures” and neuroticism ( r=.302, α=.05)  A correlation between “verbal violance” and pschoticism” (r=.214, α=.05)