36 Questions
What is a common consequence of mobbing on the organization?
Decrease in efficiency
What is a neurological impact of mobbing on an individual?
Panic attack
Who are the three main actors involved in mobbing?
The ones who do the mobbing, the ones who are being mobbed, and the watchers
What is a key difference between mobbing and bullying?
Mobbing is a group behavior, while bullying is a one-on-one harassment
Who are more likely to mob others?
Those who are angry, unpredictable, critical, jealous, and manipulative
What is a common antecedent of work mobbing?
Poor conflict management
Why does mobbing take place?
Poor conflict management
What is a key factor that determines who is more likely to become the target of mobbing?
Group dynamics
Who is most likely to engage in mobbing behavior?
A person in a position of authority or supervisor
What is the primary purpose of mobbing?
To create a helpless and defenseless position for the target
What is a common consequence of mobbing?
Feeling threatened or humiliated
What is a characteristic of mobbing behavior?
It is a systematic and hostile form of communication
What is a key factor that contributes to mobbing?
High competition and pressure
What can be a result of mobbing?
Role ambiguity and conflict arise
What is the preferred term for bullying in continental Europe when a group of people targets an individual?
Mobbing
What is the characteristic of the ringleader in a mobbing situation?
The ringleader can be either an extrovert or introvert
Why does the ringleader incite others to engage in adversarial interaction with the target?
To gain gratification from encouraging others to engage in adversarial interaction
What is a characteristic of people with psychopathic personality in a mobbing situation?
They gain intense gratification from fomenting the mobbing into mutually assured destruction
How can an individual increase their awareness to avoid being a target of mobbing and bullying?
By increasing their awareness of their surroundings and potential threats
What is an important aspect of conflict management skills in avoiding mobbing and bullying?
Developing and practicing conflict management skills
Why is it important to know your rights in avoiding mobbing and bullying?
So you can assert your rights and protect yourself
What is the ultimate goal of the chief bully in a mobbing situation?
To foment the mobbing into mutually assured destruction
What is the total number of items in the Eysenck Personality Questionnaire (EPQ)?
440 items
What is a necessary condition for labeling an activity as workplace bullying?
It occurs repeatedly and regularly over a period of time.
What is the alpha value of the factor 'Physical Violance' in the reliability test?
0.742
Which of the following is NOT a subscale of the Eysenck Personality Questionnaire (EPQ)?
Conscientiousness
What is the primary characteristic of victims of workplace bullying according to Davenport et al.?
They are exceptional individuals, intelligent, competent, and creative.
What is the focus of the research question in this study?
The relationship between personality and being exposed to workplace bullying.
What is the correlation coefficient between 'organizational measures' and neuroticism?
0.302
What is the definition of personality in this study?
A dynamic and organized set of characteristics that uniquely influences cognitions, motivations, and behaviors.
Which age group is more exposed to bullying according to the results?
Employees whose ages are below 30
What is the correlation coefficient between 'verbal violance' and psychoticism?
0.214
What is the purpose of the conceptual framework in this study?
To provide a structure for understanding the relationship between personality and workplace bullying.
According to the Norwegian study, what are the characteristics of victims of workplace bullying?
They are conscientious, literal-minded, paranoid, rigid, and compulsive.
What is the primary focus of the research model in this study?
The relationship between personality and workplace bullying.
What is the hypothesis related to demographic variables in this study?
There is a difference in exposure to workplace bullying depending on demographic variables.
Study Notes
Mobbing: A Psychological Attack
- Mobbing is a form of emotional abuse, characterized by hostile and unethical communication directed at one individual, making them feel helpless and defenseless.
Signs of Mobbing
- Feeling singled out at work
- Co-workers suddenly stopping conversations when you enter the room
- Co-workers or boss rolling their eyes or exchanging glances when you talk in a meeting
- Feeling threatened, humiliated, or bullied
- False rumors about you
Antecedents of Mobbing/Bullying
- Organization of work
- Quality of leadership
- Law and moral issues
- Decreased promotion and job opportunities
- Increased competition, pressure, and responsibilities
- Work overload
- Role ambiguity and conflict
- Low control over time
Organizational Impacts of Mobbing
- High employee turnover
- Absenteeism
- Decreased productivity and efficiency
Individual Impacts of Mobbing
- Neurological problems: panic attacks, depression, headaches, insomnia, amnesia
- Cardiological problems: irregular heartbeats
- Immune system problems
- Digestion problems
- Respiration problems
Actors of Mobbing
- The ones who do the mobbing
- The ones who are being mobbed
- The watchers
Mobbing vs. Bullying
- Mobbing is a group behavior, whereas bullying is a one-on-one harassment
- In mobbing, management is often tacitly involved
Who are More Likely to Mob?
- Those who like to dominate and control others
- Those who are generally angry, unpredictable, critical, jealous, and manipulative
The Antecedents of Work Mobbing
- The work organization
- Conflicts and how they are handled
Why Does Mobbing Take Place?
- Poor conflict management
- Denying the existence of a conflict or getting involved in group dynamics
Who is More Likely to be the Target of Mobbing?
- Extremely competent
- Devoted
- Loyal
- Organized
- Cooperative
- Experienced
Avoiding Mobbing and Bullying
- Increase your awareness
- Play it cool
- Look them in the eye
- Develop and practice conflict management skills
- Know your rights
Mobbing is a form of emotional abuse, characterized by hostile communication directed at one individual, making them feel helpless. Identify signs of mobbing, including feeling singled out, co-workers' reactions, and false rumors.
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