Mobbing: A Psychological Attack
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Questions and Answers

What is a common consequence of mobbing on the organization?

  • Increase in productivity
  • Decrease in efficiency (correct)
  • Improvement in conflict management
  • Decrease in employee turnover

What is a neurological impact of mobbing on an individual?

  • Increased focus
  • Enhanced cognitive function
  • Panic attack (correct)
  • Improved memory

Who are the three main actors involved in mobbing?

  • The ones who do the mobbing, management, and the watchers
  • The ones who are being mobbed, the watchers, and the organization
  • The ones who do the mobbing, the ones who are being mobbed, and the watchers (correct)
  • The ones who do the mobbing, the ones who are being mobbed, and HR

What is a key difference between mobbing and bullying?

<p>Mobbing is a group behavior, while bullying is a one-on-one harassment (B)</p> Signup and view all the answers

Who are more likely to mob others?

<p>Those who are angry, unpredictable, critical, jealous, and manipulative (A)</p> Signup and view all the answers

What is a common antecedent of work mobbing?

<p>Poor conflict management (D)</p> Signup and view all the answers

Why does mobbing take place?

<p>Poor conflict management (C)</p> Signup and view all the answers

What is a key factor that determines who is more likely to become the target of mobbing?

<p>Group dynamics (C)</p> Signup and view all the answers

Who is most likely to engage in mobbing behavior?

<p>A person in a position of authority or supervisor (C)</p> Signup and view all the answers

What is the primary purpose of mobbing?

<p>To create a helpless and defenseless position for the target (A)</p> Signup and view all the answers

What is a common consequence of mobbing?

<p>Feeling threatened or humiliated (D)</p> Signup and view all the answers

What is a characteristic of mobbing behavior?

<p>It is a systematic and hostile form of communication (B)</p> Signup and view all the answers

What is a key factor that contributes to mobbing?

<p>High competition and pressure (B)</p> Signup and view all the answers

What can be a result of mobbing?

<p>Role ambiguity and conflict arise (B)</p> Signup and view all the answers

What is the preferred term for bullying in continental Europe when a group of people targets an individual?

<p>Mobbing (B)</p> Signup and view all the answers

What is the characteristic of the ringleader in a mobbing situation?

<p>The ringleader can be either an extrovert or introvert (D)</p> Signup and view all the answers

Why does the ringleader incite others to engage in adversarial interaction with the target?

<p>To gain gratification from encouraging others to engage in adversarial interaction (D)</p> Signup and view all the answers

What is a characteristic of people with psychopathic personality in a mobbing situation?

<p>They gain intense gratification from fomenting the mobbing into mutually assured destruction (B)</p> Signup and view all the answers

How can an individual increase their awareness to avoid being a target of mobbing and bullying?

<p>By increasing their awareness of their surroundings and potential threats (D)</p> Signup and view all the answers

What is an important aspect of conflict management skills in avoiding mobbing and bullying?

<p>Developing and practicing conflict management skills (A)</p> Signup and view all the answers

Why is it important to know your rights in avoiding mobbing and bullying?

<p>So you can assert your rights and protect yourself (D)</p> Signup and view all the answers

What is the ultimate goal of the chief bully in a mobbing situation?

<p>To foment the mobbing into mutually assured destruction (A)</p> Signup and view all the answers

What is the total number of items in the Eysenck Personality Questionnaire (EPQ)?

<p>440 items (D)</p> Signup and view all the answers

What is a necessary condition for labeling an activity as workplace bullying?

<p>It occurs repeatedly and regularly over a period of time. (A)</p> Signup and view all the answers

What is the alpha value of the factor 'Physical Violance' in the reliability test?

<p>0.742 (B)</p> Signup and view all the answers

Which of the following is NOT a subscale of the Eysenck Personality Questionnaire (EPQ)?

<p>Conscientiousness (B)</p> Signup and view all the answers

What is the primary characteristic of victims of workplace bullying according to Davenport et al.?

<p>They are exceptional individuals, intelligent, competent, and creative. (B)</p> Signup and view all the answers

What is the focus of the research question in this study?

<p>The relationship between personality and being exposed to workplace bullying. (A)</p> Signup and view all the answers

What is the correlation coefficient between 'organizational measures' and neuroticism?

<p>0.302 (A)</p> Signup and view all the answers

What is the definition of personality in this study?

<p>A dynamic and organized set of characteristics that uniquely influences cognitions, motivations, and behaviors. (A)</p> Signup and view all the answers

Which age group is more exposed to bullying according to the results?

<p>Employees whose ages are below 30 (B)</p> Signup and view all the answers

What is the correlation coefficient between 'verbal violance' and psychoticism?

<p>0.214 (B)</p> Signup and view all the answers

What is the purpose of the conceptual framework in this study?

<p>To provide a structure for understanding the relationship between personality and workplace bullying. (A)</p> Signup and view all the answers

According to the Norwegian study, what are the characteristics of victims of workplace bullying?

<p>They are conscientious, literal-minded, paranoid, rigid, and compulsive. (D)</p> Signup and view all the answers

What is the primary focus of the research model in this study?

<p>The relationship between personality and workplace bullying. (D)</p> Signup and view all the answers

What is the hypothesis related to demographic variables in this study?

<p>There is a difference in exposure to workplace bullying depending on demographic variables. (D)</p> Signup and view all the answers

Study Notes

Mobbing: A Psychological Attack

  • Mobbing is a form of emotional abuse, characterized by hostile and unethical communication directed at one individual, making them feel helpless and defenseless.

Signs of Mobbing

  • Feeling singled out at work
  • Co-workers suddenly stopping conversations when you enter the room
  • Co-workers or boss rolling their eyes or exchanging glances when you talk in a meeting
  • Feeling threatened, humiliated, or bullied
  • False rumors about you

Antecedents of Mobbing/Bullying

  • Organization of work
  • Quality of leadership
  • Law and moral issues
  • Decreased promotion and job opportunities
  • Increased competition, pressure, and responsibilities
  • Work overload
  • Role ambiguity and conflict
  • Low control over time

Organizational Impacts of Mobbing

  • High employee turnover
  • Absenteeism
  • Decreased productivity and efficiency

Individual Impacts of Mobbing

  • Neurological problems: panic attacks, depression, headaches, insomnia, amnesia
  • Cardiological problems: irregular heartbeats
  • Immune system problems
  • Digestion problems
  • Respiration problems

Actors of Mobbing

  • The ones who do the mobbing
  • The ones who are being mobbed
  • The watchers

Mobbing vs. Bullying

  • Mobbing is a group behavior, whereas bullying is a one-on-one harassment
  • In mobbing, management is often tacitly involved

Who are More Likely to Mob?

  • Those who like to dominate and control others
  • Those who are generally angry, unpredictable, critical, jealous, and manipulative

The Antecedents of Work Mobbing

  • The work organization
  • Conflicts and how they are handled

Why Does Mobbing Take Place?

  • Poor conflict management
  • Denying the existence of a conflict or getting involved in group dynamics

Who is More Likely to be the Target of Mobbing?

  • Extremely competent
  • Devoted
  • Loyal
  • Organized
  • Cooperative
  • Experienced

Avoiding Mobbing and Bullying

  • Increase your awareness
  • Play it cool
  • Look them in the eye
  • Develop and practice conflict management skills
  • Know your rights

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Mobbing is a form of emotional abuse, characterized by hostile communication directed at one individual, making them feel helpless. Identify signs of mobbing, including feeling singled out, co-workers' reactions, and false rumors.

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