Mobbing: A Psychological Attack
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Questions and Answers

What is a common consequence of mobbing on the organization?

  • Increase in productivity
  • Decrease in efficiency (correct)
  • Improvement in conflict management
  • Decrease in employee turnover

    • What is a neurological impact of mobbing on an individual?

  • Increased focus
  • Enhanced cognitive function
  • Panic attack (correct)
  • Improved memory

    • Who are the three main actors involved in mobbing?

  • The ones who do the mobbing, management, and the watchers
  • The ones who are being mobbed, the watchers, and the organization
  • The ones who do the mobbing, the ones who are being mobbed, and the watchers (correct)
  • The ones who do the mobbing, the ones who are being mobbed, and HR

    • What is a key difference between mobbing and bullying?

    <p>Mobbing is a group behavior, while bullying is a one-on-one harassment (B)</p> Signup and view all the answers

    Who are more likely to mob others?

    <p>Those who are angry, unpredictable, critical, jealous, and manipulative (A)</p> Signup and view all the answers

    What is a common antecedent of work mobbing?

    <p>Poor conflict management (D)</p> Signup and view all the answers

    Why does mobbing take place?

    <p>Poor conflict management (C)</p> Signup and view all the answers

    What is a key factor that determines who is more likely to become the target of mobbing?

    <p>Group dynamics (C)</p> Signup and view all the answers

    Who is most likely to engage in mobbing behavior?

    <p>A person in a position of authority or supervisor (C)</p> Signup and view all the answers

    What is the primary purpose of mobbing?

    <p>To create a helpless and defenseless position for the target (A)</p> Signup and view all the answers

    What is a common consequence of mobbing?

    <p>Feeling threatened or humiliated (D)</p> Signup and view all the answers

    What is a characteristic of mobbing behavior?

    <p>It is a systematic and hostile form of communication (B)</p> Signup and view all the answers

    What is a key factor that contributes to mobbing?

    <p>High competition and pressure (B)</p> Signup and view all the answers

    What can be a result of mobbing?

    <p>Role ambiguity and conflict arise (B)</p> Signup and view all the answers

    What is the preferred term for bullying in continental Europe when a group of people targets an individual?

    <p>Mobbing (B)</p> Signup and view all the answers

    What is the characteristic of the ringleader in a mobbing situation?

    <p>The ringleader can be either an extrovert or introvert (D)</p> Signup and view all the answers

    Why does the ringleader incite others to engage in adversarial interaction with the target?

    <p>To gain gratification from encouraging others to engage in adversarial interaction (D)</p> Signup and view all the answers

    What is a characteristic of people with psychopathic personality in a mobbing situation?

    <p>They gain intense gratification from fomenting the mobbing into mutually assured destruction (B)</p> Signup and view all the answers

    How can an individual increase their awareness to avoid being a target of mobbing and bullying?

    <p>By increasing their awareness of their surroundings and potential threats (D)</p> Signup and view all the answers

    What is an important aspect of conflict management skills in avoiding mobbing and bullying?

    <p>Developing and practicing conflict management skills (A)</p> Signup and view all the answers

    Why is it important to know your rights in avoiding mobbing and bullying?

    <p>So you can assert your rights and protect yourself (D)</p> Signup and view all the answers

    What is the ultimate goal of the chief bully in a mobbing situation?

    <p>To foment the mobbing into mutually assured destruction (A)</p> Signup and view all the answers

    What is the total number of items in the Eysenck Personality Questionnaire (EPQ)?

    <p>440 items (D)</p> Signup and view all the answers

    What is a necessary condition for labeling an activity as workplace bullying?

    <p>It occurs repeatedly and regularly over a period of time. (A)</p> Signup and view all the answers

    What is the alpha value of the factor 'Physical Violance' in the reliability test?

    <p>0.742 (B)</p> Signup and view all the answers

    Which of the following is NOT a subscale of the Eysenck Personality Questionnaire (EPQ)?

    <p>Conscientiousness (B)</p> Signup and view all the answers

    What is the primary characteristic of victims of workplace bullying according to Davenport et al.?

    <p>They are exceptional individuals, intelligent, competent, and creative. (B)</p> Signup and view all the answers

    What is the focus of the research question in this study?

    <p>The relationship between personality and being exposed to workplace bullying. (A)</p> Signup and view all the answers

    What is the correlation coefficient between 'organizational measures' and neuroticism?

    <p>0.302 (A)</p> Signup and view all the answers

    What is the definition of personality in this study?

    <p>A dynamic and organized set of characteristics that uniquely influences cognitions, motivations, and behaviors. (A)</p> Signup and view all the answers

    Which age group is more exposed to bullying according to the results?

    <p>Employees whose ages are below 30 (B)</p> Signup and view all the answers

    What is the correlation coefficient between 'verbal violance' and psychoticism?

    <p>0.214 (B)</p> Signup and view all the answers

    What is the purpose of the conceptual framework in this study?

    <p>To provide a structure for understanding the relationship between personality and workplace bullying. (A)</p> Signup and view all the answers

    According to the Norwegian study, what are the characteristics of victims of workplace bullying?

    <p>They are conscientious, literal-minded, paranoid, rigid, and compulsive. (D)</p> Signup and view all the answers

    What is the primary focus of the research model in this study?

    <p>The relationship between personality and workplace bullying. (D)</p> Signup and view all the answers

    What is the hypothesis related to demographic variables in this study?

    <p>There is a difference in exposure to workplace bullying depending on demographic variables. (D)</p> Signup and view all the answers

    Study Notes

    Mobbing: A Psychological Attack

    • Mobbing is a form of emotional abuse, characterized by hostile and unethical communication directed at one individual, making them feel helpless and defenseless.

    Signs of Mobbing

    • Feeling singled out at work
    • Co-workers suddenly stopping conversations when you enter the room
    • Co-workers or boss rolling their eyes or exchanging glances when you talk in a meeting
    • Feeling threatened, humiliated, or bullied
    • False rumors about you

    Antecedents of Mobbing/Bullying

    • Organization of work
    • Quality of leadership
    • Law and moral issues
    • Decreased promotion and job opportunities
    • Increased competition, pressure, and responsibilities
    • Work overload
    • Role ambiguity and conflict
    • Low control over time

    Organizational Impacts of Mobbing

    • High employee turnover
    • Absenteeism
    • Decreased productivity and efficiency

    Individual Impacts of Mobbing

    • Neurological problems: panic attacks, depression, headaches, insomnia, amnesia
    • Cardiological problems: irregular heartbeats
    • Immune system problems
    • Digestion problems
    • Respiration problems

    Actors of Mobbing

    • The ones who do the mobbing
    • The ones who are being mobbed
    • The watchers

    Mobbing vs. Bullying

    • Mobbing is a group behavior, whereas bullying is a one-on-one harassment
    • In mobbing, management is often tacitly involved

    Who are More Likely to Mob?

    • Those who like to dominate and control others
    • Those who are generally angry, unpredictable, critical, jealous, and manipulative

    The Antecedents of Work Mobbing

    • The work organization
    • Conflicts and how they are handled

    Why Does Mobbing Take Place?

    • Poor conflict management
    • Denying the existence of a conflict or getting involved in group dynamics

    Who is More Likely to be the Target of Mobbing?

    • Extremely competent
    • Devoted
    • Loyal
    • Organized
    • Cooperative
    • Experienced

    Avoiding Mobbing and Bullying

    • Increase your awareness
    • Play it cool
    • Look them in the eye
    • Develop and practice conflict management skills
    • Know your rights

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    Description

    Mobbing is a form of emotional abuse, characterized by hostile communication directed at one individual, making them feel helpless. Identify signs of mobbing, including feeling singled out, co-workers' reactions, and false rumors.

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