MedTerms List Week 2 PDF

MedTerms List: Week 2 1. active listening. Engaging with the sender regarding the message and the intended interpretation (e.g., focus solely on the conversation, do not interrupt, confirm the message speaker has said, be respectful and professional). 2. Aggressive. Thi...

MedTerms List: Week 2 1. active listening. Engaging with the sender regarding the message and the intended interpretation (e.g., focus solely on the conversation, do not interrupt, confirm the message speaker has said, be respectful and professional). 2. Aggressive. This style is abrasive in words and body language. Individuals that use this style tend to allow for minimal personal space and use loud and fast gestures. Communicating with someone using the aggressive style can feel intimidating. Respond calmly and never try to match a level of aggression. 3. Assertive. This is the ideal communication style in health care. Assertive communication is a firm and direct style of communication. It includes proper eye contact and body language with a respectful volume of voice. 4. Auditory communicators use the skills of listening when comprehending the message. 5. biases. Beliefs that are not proven by facts about someone or a particular group of individuals. 6. communication. Sending and receiving information, thoughts, or feelings through verbal words, written words, or body language. 7. feedback. Information relayed to the message sender regarding how the message was received and interpreted. 8. Full block format. All lines are flush with the left margin. 9. Kinesthetic communicators tend to focus on hands- on learning. 10. Manipulative. This style does not tend to be effective, as it is not a genuine communication-it can be very one-sided with ulterior motives. This style can feel patronizing. 11. Modified block format with indented paragraphs. The address is left justified and, the rest start at the center of the document with indented paragraphs. 12. Modified block format. The address and body are left justified, and the rest start at the center of the document. 13. nonverbal communication. Communication that occurs through expressive behaviors and body language rather than oral or written words. 14. Passive. This style is more submissive. Individuals that use this communication style will use a quiet, soft voice and may display hesitancy. Approach this style with a more assertive response. 15. professionalism. The attitude, behavior, and work that represent a profession. 16. Simplified format. The information is left justified, and it does not include a salutation or complimentary closing. 17. telephone etiquette. Being respectful by using proper verbiage, tone, and manners when conveying information. 18. template. A sample of written correspondence or email that is established with appropriate components that will be personalized to fit the need of the sender. 19. therapeutic communication. Interaction between a patient and a medical professional focused on improving the physical and emotional well-being of the patient. 20. Visual communicators use pictures and prefer seeing information in writing. Visual communicators tend to move their hands and use facial expressions. Body language can often say more about the message than the words being used. Boardman Training Center – CCMA – Medterms List 2 21. Depression. Mood disorder that can be caused by a chemical imbalance in the brain 22. ADHD. Chronic condition that typically begins in childhood but can impact individuals throughout their life 23. Anxiety. Disorders that lead to extreme feelings of worry and fear, to the point that the person's ability to function and respond to typical situations is inhibited 24. PTSD. A condition resulting from a traumatic or terrifying event 25. Apathy. Indifference; lack of interest, feeling, concern, or emotion 26. Compensation. Balancing a failure or inadequacy with an accomplishment 27. Conversion. Transformation of an anxiety into a physical symptom that has no cause 28. Denial. Avoidance of unpleasant or anxiety- provoking situations or ideas by rejecting them or ignoring their existence 29. Displacement. Redirection of emotions away from the original subject or object onto another, less-threatening subject or object 30. Dissociation. Disconnection of emotional importance from ideas or events and compartmentalizing those emotions in different parts of awareness 31. Identification. Attribution of characteristics of someone else to oneself or the imitation of another 32. Intellectualization. Analysis of a situation with facts and not emotions 33. Introjection. Adoption of the thoughts or feelings of others 34. Physical Avoidance. Keeping away from any person, place, or object that evokes memories of something unpleasant 35. Projection. Transference of a person's unpleasant ideas and emotions onto someone or something else 36. Rationalization. Explanation that makes something negative or unacceptable seem justifiable or acceptable 37. Reaction formation. Belief in and expression of the opposite of one's true feelings 38. Regression. Reversion to an earlier, more childlike, developmental behavior 39. Repression. Elimination of unpleasant emotions, desires, or problems from hate conscious mind 40. Sarcasm. Use of words that have the opposite meaning, especially to be funny, insulting, or irritating 41. Sublimation. Rechanneling unacceptable urges or drives into something constructive or acceptable 42. Suppression. Voluntary blocking of an unpleasant experience from one's awareness 43. Undoing. Cancelling out an unacceptable behavior with a symbolic gesture 44. Verbal aggression. Verbal attack on a person without addressing the original intent of the conversation Boardman Training Center – CCMA – Medterms List 3