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BSRT 1-4

Sophia Micah S. Guinto

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Hospital Organization Medical Services Radiology Healthcare

Summary

This document provides an introduction to radiology technology, including details on hospital organization, philosophy, vision, mission, administrative roles, admissions processes, information systems and various medical services aspects. The content is focused on preparing students for a career in radiology.

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INTRO TO RAD TECH ITR - REVIEWER MISSION - To provide an effective and efficient L2: HOSPITAL ORGANIZATION...

INTRO TO RAD TECH ITR - REVIEWER MISSION - To provide an effective and efficient L2: HOSPITAL ORGANIZATION healthcare services with total professionalism and dedication thru continuous quality PHILOSOPHY improvement and to create a safe environment by emphasizing precautions, safety, and welfare A. PHILOSOPHY of our patients. - Defined as an explanation of the systems of beliefs that determine how a mission or a purpose is to be ADMINISTRATIVE ORGANIZATION achieved - States beliefs, concepts and principles GOVERNING BOARDS of an organization - Governing boards in healthcare have numerous responsibilities, such as overseeing management, finances, and quality. Boards A VISION/MISSION must set strategic direction, build community relationships, establish ethical standards and VISION values and maintain compliance. Described the desired future position of the institution HOSPITAL ADMINISTRATION Create a focal point for strategic planning - Responsible for organizing and overseeing the Communicates both the purpose and values of the organization. health services and daily activities of a hospital or healthcare facility. They manage staff and MISSION budgets, communicate between departments, Defines the organizations purpose and and ensure adequate patient care amongst primary objectives other duties. Describes the key measure or measures of the organization’s success The starting points of an organization’s ADMISSIONS strategic planning and goal setting - Conducts a detailed admission interview with process. patient/family in a timely, efficient and courteous manner. Obtains, updates and/or PHILOSOPHY verifies all pertinent data, demographic, - General Hospital provides care that is safe, financial and including insurance information efficient, patient-centered, timely, effective, necessary to complete required admission, equitable, and compassionate care of the highest standard through teamwork, technical ensuring both timely access and accurate billing proficiency, and adhering to guidelines, policies, and procedures INFORMATION SYSTEM - Transform data into information in order to VISION generate knowledge that can be used for - To inspire better health in the community and decision making. In order for information to add beyond by providing patient-centered value to a business and the decision maker it healthcare with excellence in quality, service, and access must possess characteristics to ensure quality PAGE 1 SOPHIA MICAH S. GUINTO – BSRT 1-4 INTRO TO RAD TECH ITR - REVIEWER PROCUREMENT MEDICAL SERVICES - Reviewing, comparing, analyzing, and approving products and services to be PHYSICIANS purchased. Managing inventories and - Diagnose and treat injuries or illnesses and maintaining accurate purchase and pricing and address health maintenance. Physicians records. Maintaining and updating supplier examine patients; take medical histories; information such as qualifications, delivery prescribe medications; and order, perform, and times, product ranges, etc. interpret diagnostic tests. They often counsel patients on diet, hygiene, and preventive ACCOUNTING healthcare. - Member of the accounting department. Accounting Officer responsibilities include CLINICAL SERVICES preparing financial reports, ensuring - Means counseling, assessment, group therapy, compliance, overseeing budgets, and family therapy, medication management, and processing vendor invoices. Accounting Officers other specialized services requiring knowledge may work under the direction of an Accounting and training in the treatment of mental health Director, Finance Director, or Certified Public and substance use disorders. - Includes the Accountant. specialized care provided by licensed practitioners in different fields of medicine. SUPPORT SERVICE - Responsible for managing the technology of CLINICAL SUPPORT SERVICES an organization. This includes knowing how to - Professionals or volunteers who work with operate and repair various types of technology. people discuss their work with a master- level Technical knowledge can help you understand clinician. how to best use technology to support an organization's goals. THE TEAM: STAFF AND THEIR ROLE IN RADIOLOGY DEPARTMENT HUMAN RESOURCES - Responsible for managing the employee life Radiologist cycle (i.e., recruiting, hiring, onboarding, training, Radiographer or Technologist and firing employees) and administering Nurses and Ward Boys employee benefits Reception Staff Pharmacy Staff Cleaning Staff Guard or Security Personnel PAGE SOPHIA MICAH S. GUINTO – BSRT 1-4 2 INTRO TO RAD TECH ITR - REVIEWER RADIOLOGIST RADIOGRAPHERS/TECHNOLOGISTS - A radiologist is a physician who specialized in - Radiographers are technicians who deals with capturing and analyzing medical images. patients and operates the equipment. Radiologist is the head of the department Radiographers perform various functions in their effort to perfectly diagnose patients’ diseases Responsibilities includes: Ensures availability of every equipment Major duties, tasks, and responsibilities Arrange staffing commonly assigned to the role radiographer Check all the imaging and diagnostic include: procedures Evaluate patients’ medical condition and Acting as an expert consultant to your history to determine most suitable referring physician (the doctor who sent radiographic technique for diagnosis. you to the radiology department or clinic Interact with patients to offer them for testing) by aiding him or her in psychological support and address their choosing the proper examination, concerns regarding an imaging interpreting the resulting medical procedure images, and using test results to direct Adjust diagnostic equipment to deliver your care accurate amount of radiation to patients Treating diseases by means of radiation Operate complex medical instruments (radiation oncology) or minimally such as MRIs, CT scanners, X-ray, invasive, image-guided therapeutic ultrasound, and several other imaging intervention (interventional radiology) devices Correlating medical image findings with Liaise with oncologists and physicians to other examinations and tests plan treatment for cancer patients Directing radiologic technologists Explain to patients and their family the (personnel who operate the equipment) details of a procedure and ways to in the proper performance of quality manage possible side effects exams. Regularly inspect diagnostic equipment Recommending further appropriate to ensure they are functional and operate examinations or treatments when efficiently necessary and conferring with referring physicians. PAGE SOPHIA MICAH S. GUINTO – BSRT 1-4 3 INTRO TO RAD TECH ITR - REVIEWER NURSES / WARD BOYS PHARMACY STAFF - Nurses are licensed healthcare professional - A pharmacy staff is a healthcare professional who is specifically trained to store, handle, prepare, and who practices independently or are supervised dispense various medications. They work in a by a physician, surgeon, or dentist and who are pharmacy to dispense medication and provide skilled in promoting and maintaining health. pharmaceutical care They are trained to monitor patients' conditions, assist with medical procedures, educate Responsibilities includes: Pharmacy staff should take care of the patients and their families, and promote overall contrast media which is used in imaging. well-being. Apart from the care function of dispensing - Ward Boys are the healthcare support staff or prescription medicines and supplies attendants that assist with non-medical tasks in includes working with other medical patient care settings, supporting nurses and personnel to provide treatment and advice to patient. other healthcare staff. Should record the patient history relating to medical issues and contrast media issues Responsibilities include: They should ensure safe and secure storage Inform the technologists or radiologists of all medicines and contrast Preparation and sterilization of injectable about any unusual patient needs and medicines perform specialized nursing duties. Filling and labelling of containers of Devote a lot of time to quality contrast media used in procedures of improvement and infection control imaging program. Prepares the patient for diagnosis CLEANING STAFF - A cleaning staff plays a crucial role in maintaining Provides a gown to the patient a clean, safe, and sanitary environment for patients, Evaluate patients' conditions, monitoring visitors, and healthcare staff. They are also often vital signs, and identifying changes in known as domestic services staff health status Assist and transport patients within the Duties includes: Dusting of floors, benches, chairs, tables hospital and machines as well Cleaning and disinfecting patient rooms, NURSES / WARD BOYS common areas, and restrooms - Reception staff are the initial point of contact Collecting and disposing of waste for patients in a healthcare setting, handling Ensuring the facility is clean and sanitary administrative duties and patient interactions at the reception desk. GUARD / SECURITY PERSONNEL - Guard / Security Personnel is a highly trained Duties of a reception staff includes: professional who works to ensure the safety and Reception staff checks the patient in for security of everyone within the facility imaging exams See the reports and pass free receipt and Responsibilities includes: prescription to the radiographer. The security or safety staff looks after the patient’s and equipment security Co-ordinate scheduled imaging The guards provide security to the radiology Provides friendly, accurate and timely center services Control the CCTV footage and protects the Fixes the appointments of patients with center physicians and technicians PAGE SOPHIA MICAH S. GUINTO – BSRT 1-4 4

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