Hospital Organization & Administrative Services PDF

INTRODUCTION TO RADIOLOGIC TECHNOLOGY WITH HEALTHCARE FACILITATOR’S GUIDE TRIGGER 3 Developing a vision and mission statement is crucial to the success of community initiatives. These statements explain your group...

INTRODUCTION TO RADIOLOGIC TECHNOLOGY WITH HEALTHCARE FACILITATOR’S GUIDE TRIGGER 3 Developing a vision and mission statement is crucial to the success of community initiatives. These statements explain your group's aspirations in a concise manner, help your organization focus on what is really important, and provide a basis for developing other aspects of your strategic plan ORGANIZATION An organization is any collection of persons, materials, procedures, ideas or facts arranged and ordered that the combination of parts makes a meaningful whole that works towards achieving organizational objectives. The process of organization implies to the arrangement of human and non-human resources in an orderly fashion to make a meaningful whole that accomplishes organizational obiectives. MISSION STATEMENT A mission statement defines the hospital's business, its objective and its approach to reach those objectives. Sample of Hospital Mission To provide high-value, patient-centred care; To advance hospital care through research and quality improvement; To provide rigorous training for the next generation of physicians. VISION STATEMENT Describes the desired future position of the hospital. Sample of Hospital Vision A community in which all people achieve their full potential for health and well-being across the lifespan. We work to be trusted by patients, a valued partner in the community, and creators of positive change. HOSPITAL PHILOSOPHY Strive to maintain balance in our pursuit of excellence in clinical care, quality improvement, research, and education. Seek out well-trained physicians with excellent clinical skills as well as academic interests. Support those interests through hands-on mentorship, and tailored opportunities for professional development. The result is a diverse and exceptional group of faculty that will enjoy successful academic careers in Hospital Medicine. HOSPITAL ORGANIZATION 1. Board of Trustees 2. Executive Administration 3. The Medical Staff 4. Nursing Service 5. Allied Health Services 6. Clinical Support Services 7. Administrative Support Services 1. BOARD OF TRUSTEES The "board of trustees," or governing board operates the hospital in trust for the community and has a fiduciary duty to protect the assets of the hospital through efficient operation. The trustees are responsible for establishing the hospital's mission and establishing its by laws and strategic policies. Trustees select the administrative leader of the hospital and delegate the hospital's daily operations and budgeting to the appointed executive. EXECUTIVE ADMINISTRATION The chief executive officer (CEO) reports to the governing board and provides leadership in implementing the strategic goals and decisions set by the Board The CEO also represents the hospital to the external environment and the community. In these tasks, the CEO must coordinate the collective effort of the hospital's personnel. 2. THE MEDICAL STAFF The physician is the leader of the clinical team and the major agent working on behalf of the patient. The physician's responsibility is to diagnose the patient's condition accurately and to prescribe the best and most cost-effective treatment plan. The medical staff is a formally organized self-governing unit within the hospital, primarily comprised of physicians, but may also include other doctoral level health care professional such as dentists or psychologists. NURSING SERVICES Nursing services employees are responsible for carrying out the treatment plan developed by the physician. Nursing services, also called patient care services, is the largest component of the hospital. ALLIED HEALTH SERVICES A number of departments perform support functions that help with diagnosis and treatment. The clinical laboratory is a diagnostic centre that performs a variety of functions, including autopsy, clinical cytology and clinical pathology. Also medical technologists, radiology department and rehabilitation services. CLINICAL SUPPORT SERVICES The hospital pharmacy purchases and dispenses all the medications used to treat patients in the hospital. The pharmacist works directly with the medical staff in establishing a formulary, the listing of drugs chosen to be included in the pharmacy.  Other important administrative and business functions may include marketing and planning, public relations, plant and materials management, fund-raising, housekeeping and security. A health information system (HIS) refers to a system designed to manage healthcare data. This includes systems that collect, store, manage and transmit a patient's electronic medical record (EMR), a hospital's operational management or a system supporting healthcare policy decisions. Hospital Organization Based on the CHED CMO Course Outline: Administrative services - a program that prepares individuals to develop, plan, and manage healthcare operations and services within healthcare facilities across healthcare systems. 1. Governing board - a committee of officers who have general supervision over the welfare and conduct of staff 2. Hospital Administrator - responsible for the smooth daily operation of their facilities. - duties include making wide ranging decisions about finances, personal medical policies, and community relations 3. Admissions Emergent Admission - usually happens when a patient seen in the emergency department is subsequently admitted to the hospital. Elective Admission - occurs when a doctor requests a bed be reserved for a patient on a specific day. 4. Information system - a computer system that can manage all the information to allow health care providers to do their jobs Medical services - maintenance or improvement of health via the prevention diagnosis and treatment of disease, illness injury and other physical and mental impairments in people 1. Physicians Radiologist - specialized in diagnosis and treatment of injuries and diseases using medical imaging Family Physician - sees patients of all ages Internal Medicine - physician provides primary care to adult patients Pediatricians - provides primary healthcare to children Obstetrician/Gynecologist - specializes in women's reproductive system/health Surgeon - can be trained in general surgery or in more specialized areas Psychiatrist - treats emotional & behavioral problems through a combination of counseling psychoanalysis, hospitalization and medication  Cardiologist - focus on treatment of the heart and its blood vessels. Dermatologist - specializes in treating the skin, hair, nails and mucous Endocrinologist - specializes in endocrinology (hormonal glands) Gastroenterologist - specializes in the disorders of the digestive track Nephrologist - specializes in kidney health and diseases Otolaryngologist - focuses on the diagnosis and treatment of medical conditions of the ears, nose and throat Pulmonologist - specializes in the diseases of the respiratory tract Neurologist - specializes in the field of neurology includes brain, nervous system and spinal cord Anesthesiologist - administer anesthetics to induce temporary loss of sensation of consciousness Oncologist - specialize in the diagnosis and treatment of cancer. 2. Clinical services 3. Clinical support services