Enki Staff Meeting Notes 11/18/2024 PDF

Summary

This document is a staff meeting memo for Enki, outlining important information such as 401(k) changes, holiday party details, procedures for client hospitalizations, and documentation deadlines. Includes relevant topics for staff members and possible changes in process.

Full Transcript

**[ALL STAFF]** ***401(k)*** Effective January 1, 2025, Enki will begin matching Employee Contributions to their 401(k) Account and/or qualifying Student Loan Repayments.  Watch for more detailed information about the new Enki 401(k) match. ***Holiday Party*** For employees attending the Enki Ho...

**[ALL STAFF]** ***401(k)*** Effective January 1, 2025, Enki will begin matching Employee Contributions to their 401(k) Account and/or qualifying Student Loan Repayments.  Watch for more detailed information about the new Enki 401(k) match. ***Holiday Party*** For employees attending the Enki Holiday party at the Pasadena Hilton, please keep in mind that there will be other guests staying at the hotel, and there also could be another Holiday Event going on.  We ask that everyone be courteous and represent Enki well when interacting with hotel staff and other hotel guests.  P***sychiatric Hospitalization Notification*** When staff/providers are made aware that clients are/were hospitalized, providers must immediately notify all members of the client's treatment team, especially med providers and management.  ***Adult Intakes  *** As of 11/11/24, all adult intakes (not previously scheduled) will be routed to their designated adult site to complete their intake. Cross coverage of intakes will continue, and clients will use the kiosk if a children's clinician is conducting the intake.      **[MANAGEMENT ]** ***Documentation Deadline 2024 *** Please continue to remind staff of the end of the year documentation deadline 12/24/24.   ***Phone Issues During Interpretation*** Please remind staff utilizing interpretation services to inform their supervisor, the Site Administrator, Nancy Campos, or Yoly Aguilr when experiencing phone issues during interpretation. The session should be stopped anytime clear communication is not accessible. ***Quality Improvement Specialist to Visit Site OP Unit Meetings*** Eilene Moronez, Quality Improvement Specialist, will be coming to the site\'s OP Unit Meetings to conduct a QA \"pop quiz\".  This will be beneficial to review common billing and documentation issues and errors with staff.  Quizes, as well as practicing documentation/note writing, will be incorporated into the documentation training. ***Documentation Manual*** A Peer documentation manual is being created which will include billing codes and sample notes. ***Holiday Decor*** For Managers/Supervisors: Holiday décor for **employee** and client events, as well as the Clinic itself, should focus more on a "Winter Theme" and be sure to feel inclusive for employees and clients from all backgrounds. ***Graffiti Removal*** Clinic Management is responsible for following up with George Quintero and the Maintenance Department to be sure that graffiti is removed, items are repaired, furniture is added or moved as needed etc.  You can reach out to Maintenance more than just the scheduled visit to have needed issues addressed throughout the month. ***Ordering*** A reminder that orders are placed twice a month, therefore, please order accordingly, no over ordering. Typically there is not much space at the sites for storing a surplus of items that can be re-ordered every two weeks or as needed. We also want to prevent buying too many items that can dry up and may not be able to be used after being stored for a while , or seasonal items that may be put away and forgotten about. ***Open/Closing Clinic*** A reminder that only staff on the management team are authorized to open/close the clinic. Line staff should not have this responsibility. **[CLINICAL STAFF ]** ***Hospital Discharge Paperwork  *** Intake clinicians should make every effort to collect any hospital discharge paperwork from clients and submit it to the client's EXYM record.  Hospital discharge paperwork is helpful for the client's treatment, especially if they are being referred to a medication evaluation.    ***Medication Evaluation Requests  *** If staff request a medication evaluation, providers must ask clients if they are currently on medication and *how* much medication they have remaining. Providers must include this information when requesting a medication evaluation, which will assist the PA and medication provider determine urgent requests. Clients should also be provided with alternative referrals for medication support to prevent a lapse in medication treatment (i.e. referring clients to their primary doctor for a refill, EXODUS, etc).   ***Documentation Deadline 2024 *** Reminder that the end of the year is quickly approaching and all documentation is due by 12/24/24. Please work with your immediate supervisor to develop an action plan if needed.    **[ADMINISTRATIVE STAFF ]** ***Minutes Deadline*** When taking minutes, remember that you have 24 hours to get approval from the speakers at the meeting on their section of the minutes. Then you must send the minutes out within 48 hours of the meeting date weather you received a response from the speaker(s) at the meeting approving their section of the minutes.

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