Podcast
Questions and Answers
Who is responsible for ensuring graffiti removal and repairs in the clinic?
Who is responsible for ensuring graffiti removal and repairs in the clinic?
What is the frequency of order placements for items?
What is the frequency of order placements for items?
Who is authorized to open and close the clinic?
Who is authorized to open and close the clinic?
What should intake clinicians collect from clients for their treatment?
What should intake clinicians collect from clients for their treatment?
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What information must providers include when requesting a medication evaluation?
What information must providers include when requesting a medication evaluation?
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By what date is all documentation due?
By what date is all documentation due?
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What is the time frame for sending out meeting minutes after getting them approved?
What is the time frame for sending out meeting minutes after getting them approved?
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What type of referrals should clients be provided to prevent a lapse in medication treatment?
What type of referrals should clients be provided to prevent a lapse in medication treatment?
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What significant change regarding 401(k) contributions will take place on January 1, 2025?
What significant change regarding 401(k) contributions will take place on January 1, 2025?
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What is required of providers when they learn about a client's hospitalization?
What is required of providers when they learn about a client's hospitalization?
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What should staff do if they encounter phone issues during interpretation services?
What should staff do if they encounter phone issues during interpretation services?
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What is the deadline for the end-of-year documentation in 2024?
What is the deadline for the end-of-year documentation in 2024?
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What theme should holiday decor focus on for employee and client events?
What theme should holiday decor focus on for employee and client events?
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What will happen to all adult intakes that are not previously scheduled as of November 11, 2024?
What will happen to all adult intakes that are not previously scheduled as of November 11, 2024?
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What purpose will Eilene Moronez serve during her visit to the OP Unit Meetings?
What purpose will Eilene Moronez serve during her visit to the OP Unit Meetings?
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What will the new Peer documentation manual include?
What will the new Peer documentation manual include?
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Study Notes
ALL STAFF
- 401(k) changes: Effective January 1, 2025, Enki will match employee 401(k) contributions and/or qualifying student loan repayments.
- Holiday party: Guests expected at the Pasadena Hilton Holiday party, be courteous and represent Enki well.
- Psychiatric hospitalization notification: Providers must immediately notify all treatment team members (especially med providers and management) if a client is hospitalized.
- Adult intakes: Adult intakes not previously scheduled will be routed to the designated adult site.
- Documentation deadline: The documentation deadline is December 24, 2024.
- Phone issues during interpretation: Staff using interpretation services should inform supervisors, site administrator, or specific personnel (Nancy Campos or Yoly Aguilr) about phone issues during interpretation.
MANAGEMENT
- Documentation deadline: The documentation deadline is December 24, 2024.
- Quality Improvement Specialist visit: Eilene Moronez will conduct QA "pop quizzes" at OP Unit meetings to review common billing and documentation issues, which will reinforce documentation training.
- Documentation manual: A peer documentation manual is being developed including billing codes and sample notes.
CLINICAL STAFF
- Hospital discharge paperwork: Intake clinicians must collect and submit hospital discharge paperwork to clients' records.
- Medication evaluation requests: If a medication evaluation is requested, providers must ask about current medication, remaining amount, and provide alternative referrals when necessary.
- Documentation deadline: The documentation deadline is December 24, 2024.
ADMINISTRATIVE STAFF
- Minutes deadline: Minutes of meetings must be presented to speakers for approval within 24 hours and distributed within 48 hours of the meeting.
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Description
Stay informed about important changes happening at Enki, including updates on 401(k) contributions, event participation, and documentation deadlines. This quiz will cover essential guidelines for staff and management to ensure smooth operations and compliance.
