Frontier Airlines First Aid Training PDF

Summary

This document provides initial training for Frontier Airlines flight attendants. The training covers first aid procedures, including objectives, identifying medical emergencies, and handling different situations, such as CPR and AED use, while on board a flight. It also includes various situations. This resource offers a comprehensive overview of necessary procedures for flight attendants.

Full Transcript

Frontier Airlines Initial Training 1 Objectives Be familiar with the First Aid chapter (25.00) in the Flight Attendant Manual. Know the resources and on-board emergency equipment available to a Flight Attendant during a medical situation....

Frontier Airlines Initial Training 1 Objectives Be familiar with the First Aid chapter (25.00) in the Flight Attendant Manual. Know the resources and on-board emergency equipment available to a Flight Attendant during a medical situation. Understand biohazards and the associated procedures. Recognize signs of a medical situation and identify the appropriate action. Use the Check-Check-Call-Care process. Be able to provide treatment for adults, children and infants in the case of both conscious or unconscious choking. Identify if Cardiopulmonary Resuscitation (CPR) is needed using the ABC method. Know how to deliver CPR to adults, children, and infants. Distinguish when to stop performing CPR (D.A.R.N.) Be familiar with the after care for a victim who responds to CPR. Understand how to use all of Automated External Defibrillators used on Frontier A/C and their differences. Pass the First Aid examination. 2 First Aid First aid is the immediate and temporary care given to the victim of an accident or sudden illness until the services of qualified medical personnel can be obtained. FAM 25.05 GUIDELINES FOR FIRST AID CARE 3 3 Determine Nature of the Illness The Flight Attendant will not diagnose an illness but will seek information that might shed light on why the passenger is having various symptoms. The Flight Attendant’s job is to look for symptoms and treat them using the equipment available. Request the Captain to call STAT-MD for EVERY Medical Emergency on the ground and in the air! FAM 25.05 GUIDELINES FOR FIRST AID CARE 4 4 Handling a First Aid Emergency In the event of a first-aid emergency: Remain calm and identify yourself as a Flight Attendant. Passengers will likely react according to the Flight Attendant’s initial response. Follow the company procedures as outlined in the FAM. FAM 25.05 GUIDELINES FOR FIRST AID CARE 5 5 Determining Symptoms If the passenger is able to speak, the Flight Attendant should ask questions to help determine the symptoms. What seems to be the problem? How do you feel? Where does it hurt? Has this happened before? When? How often? Are you taking any medications, shots or treatments? Are you under the care of a physician for any medical condition? How can I help you? FAM 25.05 GUIDELINES FOR FIRST AID CARE 6 6 Determining Symptoms, cont. If a passenger is unable to speak, the Flight Attendant should look for any type of medical alert symbols, markings, jewelry or wallet cards indicating any known medical issues. May also ask traveling companions. FAM 25.05 GUIDELINES FOR FIRST AID CARE 7 7 CPR Directives Also called a Do Not Resuscitate order or “DNR” Legal document to withhold cardiopulmonary resuscitation (CPR). Frontier is unable to honor a DNR. FAM 25.05 GUIDELINES FOR FIRST AID CARE 8 8 Duties in a First Aid Emergency First Flight Attendant on the scene: Gathers information to determine symptoms. Administers first aid within the level of training and adapts to the situation, as necessary. Is responsible for the passenger until relieved by rescue personnel. Alerts other Flight Attendants as needed: “Call the Captain to contact STAT-MD” “Page for medical assistance and bring me the AED” FAM 25.05 GUIDELINES FOR FIRST AID CARE 9 9 Duties a First Aid Emergency, cont. 2nd Flight Attendant on the scene: Gathers first-aid equipment. Seeks additional help if necessary-Request medical assistance from qualified passengers. 3rd Flight Attendant on the scene: Notifies the Captain and keeps him/her advised. 4th and 5th Flight Attendant on the scene: Assists as needed. Tends to the passengers in the cabin. FAM 25.05 GUIDELINES FOR FIRST AID CARE 10 10 Requesting for Medical Assistance If medical assistance is offered, ask for identification. Credentials must always be checked before relinquishing duties. Credentials can include but are not limited to a Driver’s License with MD designator or current Nursing, Paramedic or EMT license. Brief the assisting medical personnel about the situation. Record the name and certification level of the medical personnel on the Inflight Medical Incident Report. FAM 25.05 GUIDELINES FOR FIRST AID CARE 11 11 Inflight Medical Report The Inflight Medical Incident Report, is used to obtain and give the Flight Deck more information regarding the medical situation. The report must be completed when contacting STAT-MD, however, is not required to initiate contact. ALL Flight Attendants must complete an Inflight Incident Report on ProsafeT within 24 hours of returning to domicile. FAM 25.05 GUIDELINES FOR FIRST AID CARE 12 12 Medication Warnings Do not accept medication for storage. Do not administer medication. FAM 25.05 GUIDELINES FOR FIRST AID CARE 13 13 First Aid Equipment In the event of a First Aid Emergency, Flight Attendants have equipment and resources available. STAT-MD Biohazard Kit Emergency Medical Kit (EMK) Portable Oxygen Bottle (POB) Automated External Defibrillator (AED) FAM 25.05 GUIDELINES FOR FIRST AID CARE 14 14 STAT-MD 24-hour Medical Assistance Hotline at the University of Pittsburgh Medical Center. In-flight and on the ground medical emergencies. Will assist in deciding severity of emergency and possibility of diverting flight. Crew illnesses and injuries on layovers. Follows care through release from hospital. “Fit to fly” medical concerns for crew and passengers. To initiate the patch to STAT-MD only basic (approximate age, sex, conditions) are needed—NOT A COMPLETED MEDICAL INCIDENT REPORT. FAM 25.05 GUIDELINES FOR FIRST AID CARE 15 15 Contents: First Aid Kit 16 – 1-inch adhesive bandage compresses Used during a medical 20 – antiseptic swabs emergency when needed 10 – ammonia inhalants items are not available in the 8 – 4-inch bandage compresses Emergency Medical Kit. 5 – 40-inch triangular bandage compresses 1 – arm splint, non-inflatable 1 – leg splint, non-inflatable 4 – 4-inch roller bandages 2 – 1-inch standard roll adhesive tape 1 set of bandage scissors 1 pair latex gloves FAM 20.15 FIRST-AID KITS AND EMERGENCY MEDICAL KIT FAM 35.10 CABIN EQUIPMENT 16 16 First Aid Kit Exemption Due to​ a​ product​ shortage,​ the​ FAA​ has​ issued​ an​ exemption​ that​ allows​ Frontier​ to​ receive/use ​First​ Aid Kits​ that​ are​ missing​ ammonia​ inhalants. If​ a​ First Aid​ Kit​ is​ missing​ the​ ammonia​ inhalants,​ a​ tag​ will​ be placed​ on​ the outside​ of​ the​ First Aid​ ​Kit​ to​ identify the​ exempted​ (missing)​ item(s).​ MUST-READ 22-42 – FIRST AID KIT EXEMPTIONS 17 17 Biohazard Kit Used to protect against the transmission of Blood Borne Pathogens Contents 1 biohazard containment bag (red) 1 facemask with eye protection 1 plastic protective gown 1 pair of latex gloves 1 antimicrobial hand wipe 1 package of solidifier agent 1 pick up scoop 1 surface wipe FAM 35.15 ADDITIONAL CABIN EQUIPMENT 18 18 Blood Borne Pathogens Blood Borne Pathogens are pathogenic microorganisms present in human blood that can cause disease in humans. Any bodily fluid may contain blood. All body fluids shall be considered potentially infectious. Precautions must be taken to prevent contact with potentially infectious body fluids. If you come in contact with the blood, use alcohol wipes found in the AED pouch to sterilize, and call STAT-MD immediately. Report any contact considered as a contaminating exposure to a member of Inflight Leadership. FAM 25.10 PROTECTION FROM BLOOD BORNE AND AIRBORNE PATHOGENS (INFECTIOUS DISEASES) 19 19 Blood Borne Pathogen Transmission Methods of transmission: A prick from a needle used by an infected person. Human bites from an infected person. Exposure of broken skin to the body fluids of an infected person. Exposure of the mucous membranes of the eyes, nose, or mouth to the body fluids of an infected area. Air borne: Transmission by respiratory droplets in the air. FAM 25.10 PROTECTION FROM BLOOD BORNE AND AIRBORNE PATHOGENS (INFECTIOUS DISEASES) 20 20 Blood Borne Pathogens Prevention Immediately protect yourself! Put on gloves - Found in the Biohazard Kit, EMK, First Aid Kit, AED (Supplemental Pouch) Obtain Body Fluid Cleanup Kit (Biohazard Kit). Put on protection equipment; face shield and a plastic apron. Dispose of items soaked with blood in the red trash bag found in the kit. Place bag in an AFT lavatory trash bin. Lock lavatory to quarantine. Alert A/C appearance or station of a biohazard in the appropriate lavatory. If blood is on clothing, change immediately. FAM 25.10 PROTECTION FROM BLOOD BORNE AND AIRBORNE PATHOGENS (INFECTIOUS DISEASES) 21 21 Sharps Shuttles A Sharps Shuttle is a portable medical waste disposal container made of puncture-resistant material used for disposal of contaminated needles. There are two (2) Sharps Shuttles located in the Flight Attendant Supply Drawer. Sharps Shuttles are not a “No-Go” item. The Emergency Medical Kit (EMK) currently has Sharps Shuttles; however, they are not easily accessible as Flight Attendants cannot open an EMK without approval. The Sharps Shuttles in the EMK may vary in size and color from the ones stocked in the FA Supply Drawer. REF: Must-Read: 23-90 – Sharps Shuttle Procedures 22 22 Sharps Shuttles Procedure If a customer advises they need to discard a needle: 1. Obtain the Sharps Shuttle from the FA Supply Drawer. 2. Obtain a Body Fluid Cleanup Kit from the FA Supply Drawer. The biohazard containment bag and gloves are all that will be utilized from the kit. 3. Don protective gloves. 4. Provide the Sharps Shuttle to the customer and advise them to place the needle into the container with the needle facing the tip of the container. 5. Take the container from the customer and lock the lid. 6. Place the container into the biohazard containment bag along with the used protective gear. 7. Seal the red biohazard bag. 8. Place the red biohazard bag in a lavatory waste receptacle. REF: Must-Read: 23-90 – Sharps Shuttle Procedures 23 23 Sharps Shuttles Procedure, cont. 9. Lock off the lavatory. 10.Notify the Captain that a biohazard bag has been used, where it is being stored, and that the inbound station needs to be notified during the in-range call for proper retrieval. 11.Station personnel will remove the biohazard bag per their station procedures. Should a Flight Attendant find a needle or need to dispose of one during a medical event, the same procedures should be followed except the Flight Attendant will be the one placing the needle in the Sharps Shuttle. If a second red biohazard containment bag is used for any reason, it may be stored in the same lavatory waste receptacle as the first bag. REF: Must-Read: 23-90 – Sharps Shuttle Procedures 24 24 Glove Removal After handling a first aid emergency, it is important to remove the gloves properly to prevent exposure from any blood borne pathogens. FAM 25.10 PROTECTION FROM BLOOD BORNE AND AIRBORNE PATHOGENS (INFECTIOUS DISEASES) 25 25 Emergency Medical Kit (EMK) The EMK is used for life threating emergencies in flight. For use by medical personnel only. Flight Attendant may use specific items under the direction of STAT-MD or the Captain. The outer pocket of the EMK that contains the stethoscope and blood pressure cuff can be accessed without STAT-MD or the Captain’s permission. FAM 20.15 FIRST-AID KITS AND EMERGENCY MEDICAL KIT FAM 35.10 CABIN EQUIPMENT 26 26 Emergency Medical Kit (EMK), cont. BLUE - airway BLACK – wound equipment ORANGE – injectable medications GREEN – needles/syringes RED – I/V equipment YELLOW – miscellaneous medication FAM 20.15 FIRST-AID KITS AND EMERGENCY MEDICAL KIT FAM 35.10 CABIN EQUIPMENT 27 27 Emergency Medical Kit (EMK), cont. After use of an EMK, follow EMK resealing instructions contained within the EMK interior. FAM 20.15 FIRST-AID KITS AND EMERGENCY MEDICAL KIT FAM 35.10 CABIN EQUIPMENT 28 28 FAA Exemption Due to a shortage of some products, an FAA Exemption has been issued allowing Frontier to receive/use Emergency Medical Kits (EMKs) with certain missing items. Frontier can still utilize EMKs with missing items received prior to that date. If an EMK is missing items, a tag will be placed on the outside of the EMK identifying the (exempted) missing items. FAM 20.15 FIRST-AID KITS AND EMERGENCY MEDICAL KIT FAM 35.10 CABIN EQUIPMENT 29 29 Portable Oxygen Bottle (POB) Single Outlet Dual Outlet POB POB High flow = 4 LPM Low flow = 2 LPM Do not let the gauge fall below 500 PSI, Flight Attendants need to monitor the gauge. The remaining O2 may be needed for other possible emergencies. FAM 25.12 PORTABLE OXYGEN BOTTLE (POB) USAGE FAM 35.10 EMERGENCY EQUIPMENT 30 30 Portable Oxygen Bottle (POB), cont. Ensure mask is plugged into high- flow valve (Dual Outlet POB). Remove mask from protective cover Turn POB on and ensure oxygen is flowing: Hold mask to face to feel for flow. Oxygen should be odorless and colorless. Place mask over passenger’s mouth and nose. FAM 25.12 PORTABLE OXYGEN BOTTLE (POB) USAGE FAM 35.10 EMERGENCY EQUIPMENT 31 31 Securing the POB POB may be strapped into an empty seat next to the passenger and may remain in the seat for landing. Ensure that the POB is padded with coats/aprons and a seatbelt is around the POB. FAM 25.12 PORTABLE OXYGEN BOTTLE (POB) USAGE FAM 35.10 EMERGENCY EQUIPMENT 32 32 Securing the POB, cont. The POB should not be left unsecured or stored on the floor underneath the seat in front of the passenger unless they are in a window seat. The POB should not be secured in an airbag seat belt. FAM 25.12 PORTABLE OXYGEN BOTTLE (POB) USAGE FAM 35.10 EMERGENCY EQUIPMENT 33 33 After POB Use Ensure POB is turned completely off; depleted bottles can be costly and cause major delays. Disconnect mask from POB and place in airsick bag in the overhead bin-follow biohazard procedures if necessary. Attach a clean spare mask to the bottle. Return POB to brackets. File Cabin Condition Report to get the POB serviced/replaced. File an Incident Report (ProSafeT) online within 24 hours. FAM 25.12 PORTABLE OXYGEN BOTTLE (POB) USAGE FAM 35.10 EMERGENCY EQUIPMENT 34 34 Automatic External Defibrillator (AED) FR2 FRX FAM 35.10 CABIN EQUIPMENT 35 35 Medical Emergencies and Treatments 36 36 Assessment Basics The A, B, Cs of assessment are simple: A-Airway B-Breathing C-Check for Signs of Life/Circulation FAM 25.05 GUIDELINES FOR FIRST AID CARE 37 37 Administering First Aid During Landing Flight Attendants may continue providing care during landing (i.e., not be in his/her jumpseat.) Remaining Flight Attendants will ensure both the “A” and “B” jumpseats (doors) are covered. FAM 25.05 GUIDELINES FOR FIRST AID CARE 38 38 Sudden Illness 39 39 Stroke Situation Action Flushed, red appearance Contact STAT-MD. Confusion Administer high-flow Headache oxygen. May complain of numbness or Keep at rest with head one-sided paralysis (usually to slightly elevated. extremities or face) Give nothing by mouth Unequal pupils Monitor airway. Difficulty with speech or vision May lose consciousness FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 40 40 Stroke – Signs and Symptoms When stroke strikes Act F.A.S.T. 41 41 Seizures Situation Action Total or partial loss of Contact STAT-MD. consciousness usually a sudden Do not place anything in onset passenger's mouth. Body becomes rigid and may Do not try to restrain be followed by jerking movement. movements Pad the area (especially near May be caused by extreme heat, head). a diabetic condition, injury to Provide oxygen when victim the brain or epilepsy regains consciousness. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 42 42 Post Seizure Care Make passenger comfortable/calm and reassure. Provide as much privacy as possible- victim may have lost control of bowels or bladder. Monitor A,B,Cs. Consciousness should gradually return. Passenger may be unaware of what occurred and feel physically drained. Administer high-flow oxygen. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 43 43 Diabetic Emergency Low Blood Sugar (Hypoglycemia) Situation Passenger may complain of hunger Skin may appear pale, cool and sweaty Shakiness, dizziness, weakness Decreased coordination Blurred vision Headache Passenger may appear intoxicated FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 44 44 Diabetic Emergency Low Blood Sugar (Hypoglycemia) Action Contact STAT-MD. Contact STAT-MD. Conscious Unconscious Treat with sugar or orange Move to floor, provide juice. high-flow oxygen. Offer food when condition Treat using gloved finger improves. to place sugar between Administer high-flow. cheek and gums of victim. Continue to monitor symptoms. Carefully monitor airway. Look for medical alter emblem. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 45 45 Oral Glucose Gel – 15 grams of sugar Indications for administering glucose gel: Suspected hypoglycemia (low blood sugar) Used with STAT-MD physician’s orders. 1) Administer tube ¼ at a time. 2) Allow gel to absorb in the membranes in the mouth. 3) Document time(s). 1 tube in EMK FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 46 46 Diabetic Emergency High Blood Sugar (Hyperglycemia) Situation Action Excessive Contact STAT-MD urination, thirst, Conscious dry hot skin and Place passenger in reclining position. drowsiness Administer oxygen. General weakness Watch for airway obstruction. May have deep labored breathing Unconscious and fruity odor to Administer high flow oxygen. breath Look for medical alert emblem. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 47 47 Allergic Reaction Situation Action May be caused by something Contact STAT-MD. ingested, inhaled, absorbed or Monitor victim constantly- injected Allergic shock can lead to May complain of itching or hives sudden death. Difficulty breathing, tightness in Look for MEDIC ALERT chest emblem. Wheezing Provide high-flow oxygen, if Swollen face/tongue, swelling in passenger is short of breath; throat keep sitting upright. Weak or rapid pulse Seek medical attention immediately. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 48 48 Poisoning Situation Action Burns or stains around victim’s Contact STAT-MD mouth Conscious: Unusual breath or body odors Maintain open airway. Abnormal breathing/pulse rate Try to determine what was Dilated or constricted pupils taken. Vomiting/diarrhea If becomes unconscious: Abdominal pain Maintain open airway. Place victim on side; provide high flow oxygen. Seek medical attention. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 49 49 Food Poisoning Situation Action Vomiting Contact STAT-MD. Abdominal cramps/pain Loosen clothing/open air Diarrhea vents. Make passenger comfortable. Provide air sick bag. Attempt to determine what passenger came into contact with. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 50 50 Abdominal Pain Situation Action Rigid and/or tender abdomen Contact STAT-MD. Nausea/vomiting Place victim at rest on back, Pain may be constant or with legs flexed. intermittent Provide oxygen. Give nothing by mouth. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 51 51 Air Sickness Situation Action Nausea/vomiting Contact STAT-MD. Skin may appear pale/sweaty Loosen clothing. Provide air sick bag. Recline seat, if possible. Open air vents. Apply cold compress to forehead or back of neck. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 52 52 Animal Bites Situation Action Bitemark or tear to Contact with STAT-MD. skin from a Control bleeding. domesticated Scrub wound with soap and water. animal Cover with 4-inch bandage compress. Check with animal’s owner for current rabies inoculation. Victim should consult doctor as soon as possible. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 53 53 Asthma Attack Situation Action Can be triggered by a reaction Contact STAT-MD. to food, medications, pollen or Ask victim if he/she has an insect stings inhaler with him/her. Maybe brought on by If assisting victim with inhaler, emotional distress or physical ensure rapid shaking of the activity inhaler contents between each Victim may complain of burst or dispersal. tightness in chest area Provide oxygen. Wheezing Continue to maintain open airway. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 54 54 Cardiac Emergencies Situation Action Contact STAT-MD. Chest Pain-usually in the center of Administer high flow oxygen the chest; may come and go Ask passenger if they have Develops when heart needs more medication (Nitroglycerin oxygen Tablets.) Skin may appear pale, cool, and Seek out medical assistance. clammy Loosen clothing. Rarely last more than 10 mins. Offer aspirin if available. Usually relieved with Monitor closely-if condition Nitroglycerin and rest worsens refer to heat attack section. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 55 55 Heart Attack (Myocardial Infarction) Situation Action Victim has persistent pain or Contact STAT-MD. pressure in chest; not relieved by Administer high flow oxygen resting, oxygen or medication Ask victim if they have Pain may radiate to arm, medication. shoulder or jaw Seek out medical assistance. Pulse rate may be slower or Loosen clothing and make faster than normal victim comfortable. Victim may describe pain as If victim becomes pressure, squeezing, tightness, unresponsive, move to floor aching or heaviness in chest and begin ABCs. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 56 56 Nitroglycerin Tablets Nitroglycerin is medication that causes the arteries and veins in the body to dilate. This allows for increased oxygenated blood flow. Administering Nitroglycerin Contact STAT-MD. Keep passenger sitting. Administer (1) tablet w/ gloved finger, under tongue. Provide high-flow oxygen. Monitor passenger for changes. Continue communication with STAT-MD. Side effects may include: headache, dizziness, rapid heart rate, dry mouth, low blood pressure, nausea and vomiting. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 57 57 Deep Vein Thrombosis (DVT) Situation Action Pain tenderness in Contact STAT-MD. one leg Assess and get patient history. Swelling/warmth/ Raise the affected leg. redness or enlarged DO NOT massage the leg or encourage veins just under the passenger to walk. surface of affected area FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 58 58 Drug Overdose-Stimulants Situation Action Confusion, hallucinations Contact STAT-MD. Irritability/paranoia Prevent passenger from Aggressive/hostile behavior causing injury to self or Dilated or pin-point pupils others. Rapid pulse/breathing Provide oxygen. Reassure passenger. Request assistance on the ground from paramedics and/or law enforcement. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 59 59 Drug Overdose-Depressants/Sedatives Situation Action Appears Contact STAT-MD. sleepy/lethargic Prevent from causing harm to self or Slowed pulse others. rate/breathing Provide oxygen. Dilated or pin- May respond to coffee/tea. point pupils If loss of consciousness, move to floor and assess A,B,Cs. Request assistance on the ground from paramedics and/or law enforcement. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 60 60 Ear Distress Situation Action Pain in ear radiating from Contact STAT-MD. neck Encourage passenger to yawn or swallow. Have passenger pinch nose and blow. Offer water to sip. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 61 61 Pregnancy and Labor Situation Action Passenger complains of Contact STAT-MD. contractions or labor pains Move passenger to floor. Contractions in frequent intervals Determine frequency and Bleeding duration of pains. Water has broken Give nothing by mouth. When delivery is imminent Monitor well being of mother and child throughout. Make provision for birth Protect child from cold stress after the birth. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 62 62 Eye Injuries Situation Action Contact STAT-MD for each instance Foreign objects Have passenger blink/flush eye to clear. Have passenger look up/down/side to side. Cut eyeball Dress loosely, do not apply direct pressure. Do not attempt to remove object. Impaled objects Loosely dress both eyes to prevent sympathetic movement of the inured eye. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 63 63 Near Fainting Situation Action Dizziness/weakness Contact STAT-MD. Skin may appear If standing: pale or ashen gray Immediately assist passenger to the floor and feel cool and and elevate lower extremities. clammy Administer high flow oxygen/loosen Distorted vision clothing. Nausea Give nothing by mouth. If sitting: Open air vents and administer oxygen. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 64 64 Fainting Situation Action Brief loss of Contact STAT-MD. consciousness Position passenger on back and elevate feet Skin may appear Open airway (tilt head, lift chin.) pale or ashen gray Administer high flow oxygen. and feel cool and Continue to monitor symptoms. clammy If passenger vomits, turn on side and monitor airway. If passenger does not regain consciousness in 1-2 minutes, pass ammonia inhalant 3-6 inches under nose. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 65 65 Hyperventilation Situation Action Carbon dioxide level of blood is Contact STAT-MD. lowered due to heavy breathing Calm and reassure victim. Often a result of fear or anxiety Slow passenger’s breathing by Numbness or tingling in talking to him/her. fingertips and toes Explain what is happening. Confusion or dizziness Do NOT have victim breath through a paper bag unless directed to do so by STAT-MD. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 66 66 Shock Situation Action Cold, clammy skin Treatment and prevention of shock are the Pale, bluish skin same: color Contact STAT-MD. Weakness Provide high flow oxygen. Restlessness Have victim lie down; legs should be Rapid/shallow slightly elevated to improve blood flow. breathing Seek immediate medical attention. Low blood Maintain body temperature; keep warm pressure/dry mouth with coats or other covering. Do not elevate legs if there is suspected head injury. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 67 67 Respiratory Difficulty Situation Action Shortness of breath Contact STAT-MD. Labored, rapid breathing Maintain open airway. Unusual breathing (wheezing) Provide high flow oxygen. Blue or gray color to lips or skin Have victim stay in sitting Restlessness/confusion position to ensure good air movement. Rapid/slow pulse rate Ensure problem is not cause by airway obstruction. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 68 68 Burns 69 69 1st Degree Burn Situation Action Involves only the top layer of Contact STAT-MD. skin Apply cold compress or Skin appears red and dry immerse affected area in cool May have slight swelling water. Usually very painful Cover with clean sterile dressing. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 70 70 2nd Degree Burn Situation Action Involves 1st and 2nd layer of Contact STAT-MD. skin Treat as first-degree burn. Skin appears red and may have Do not break open blisters. blisters Apply thick, dry sterile Pain and swelling dressing. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 71 71 3rd Degree Burns Situation Action Destroys all layers of skin Contact STAT-MD. Skin may appear black/brown Treat for shock. May have charred appearance Apply think dry, sterile. Can be either extremely painful dressing to keep out air. or painless if the burn destroys Seek medical attention the nerve ending immediately. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 72 72 Chemical Burns Situation Action Burns to skin or Contact STAT-MD. eye area Flush affected area continuously with clean water for at least 15 minutes. Remove any contaminated clothing (protect yourself with latex gloves). Apply sterile dressing to burns involving skin. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 73 73 Electrical Burns Situation Action Burns from an Contact STAT-MD. electrical source Be sure passenger is away from May have two source before attempting to help. wounds-an Check breathing and pulse. entrance and an Cover with dry sterile dressing. exit wound Do not attempt to cool the burn. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 74 74 Wounds Bleeding 75 75 Bleeding Situation Action Minor bleeding Contact STAT-MD. Surface wounds Obtain gloves. Control bleeding with direct pressure. Depending on size of wound, apply either band-aid or bandage compress from First Aid Kit. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 76 76 Severe Bleeding Situation Action Uncontrollable Contact STAT-MD. bleeding Obtain gloves. Venous Bleeding Apply direct pressure/elevation. (dark red blood) If direct pressure fails to stop bleeding, see Arterial Bleeding “Pressure Points” (next slide). (bright red blood) Provide oxygen. Treat for shock. If first bandage become saturated, do not remove, apply additional dressing. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 77 77 Severe Bleeding-Pressure Points Pressure Points Brachial Brachial Upper extremity – Artery Artery Pressure to point over brachial artery Lower extremity – Femoral Femoral Artery Artery Pressure to point over femoral artery FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 78 78 Nosebleed Situation Action Blood running Contact STAT-MD. from the nose Sit victim up, leaning forward, with head slightly elevated. Have passenger breathe through mouth Press bleeding nostril against middle part of nose. Seek medical attention if bleeding does not stop. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 79 79 Wounds-Bruise Situation Action Occurs due to damage to soft Contact STAT-MD. tissues and blood vessels that Cold compress. cause bleeding under the skin Elevate area. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 80 80 Wounds-Scrape (Abrasion) Situation Action Skin that has been rubbed or Contact STAT-MD. scraped away Clean affected area. Can easily become infected Apply dry sterile dressing if not kept clean or band-aid, depending on Minimal bleeding the size of the wound. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 81 81 Wounds-Cut (Incisions, Laceration) Situation Action Commonly caused by sharp Contact STAT-MD. objects Clean affected area. Cuts usually bleed freely; Apply direct pressure to deep cuts can bleed severely wound. Can easily become infected if Elevate area. not kept clean Apply dry sterile dressing. If bandage becomes saturated, do not remove and apply additional dressing. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 82 82 Wounds-Avulsion (Skin Tear) Situation Action Portion of skin or soft tissue Contact STAT-MD. is torn partially or Clean affected area. completely away Apply direct pressure to Significant bleeding wound. Can easily become infected Elevate area. if not kept clean Apply dry sterile dressing If bandage becomes. saturated, do not remove and apply additional dressing. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 83 83 Wounds- Puncture Situation Action Caused when a pointed object Contact STAT-MD. pierces the skin Clean affected area. Usually minimal bleeding Apply direct pressure to wound. Bleeding can be severe if object Elevate area. damages major blood vessels or Apply dry sterile dressing. internal organs If bandage becomes saturated, do not remove and apply additional dressing. Advise passenger to consider getting a Tetanus shot. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 84 84 Injuries To Muscles, Joints and Bones FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 85 85 Sprains and Strains Situation Action Sprains Contact STAT-MD. Tearing of ligament at a joint Immobilize and elevate injured Joints most easily injured are the area. knee, wrists and fingers Apply ice to area; offer Pain and swelling Ibuprofen to reduce pain and swelling. Strains Tearing of muscles that attach muscle to bone (tendons) FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 86 86 Fractures Situation Area may appear swollen, deformed or bruised Painful to the touch or movement Restricted movement Injured area may be cold/numb Pain-slight to extreme Suspected fracture or sprain Redness or swelling possible Loss of mobility of sensation Bleeding and bone appearing in open wound FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 87 87 Splinting Procedures Contact STAT-MD. Care for life-threatening problems before treating a fracture. Support the injured area. Check for presence of pulse before and after splinting. Immobilize the extremity. Secure splint above and below joint closes to suspected fracture site. - Splintsavailable in the First Aid kit or other items (rolled up magazines, umbrellas, etc. ) may be used as splints. - May use other parts of patient’s body to help immobilize. Ensure finger-tips or toes are visible and receiving circulation. If bone is sticking through, do not attempt to push back into place Continually check for signs of circulation. FAM 25.20 MEDICAL EMERGENCIES AND TREATMENTS 88 88 Dehydration Optimum comfort is approximately 50% humidity Cabin humidity on long-distance, high altitude flights fall well below 10%, in many cases approaching 1% Without adequate water intake, both health and mental awareness may deteriorate quickly 89 89 Dehydration - Prevention Drink at least eight ounces of water when flying. Limit coffee intake, as it has diuretic properties, i.e., it squeezes water out of the cells. After long flights, consider taking a bath to replenish moisture through the pores. 90 90 Conscious Choking - Adult/Child FAM 25.30 CONSCIOUS CHOKING 91 91 Conscious Choking - Adult/Child Partial Airway Obstruction: Symptoms: Coughing Difficulty breathing and talking Treatment: Encourage victim to cough. Do not interfere with his/her attempt to clear throat. Continue to observe victim in the event the situation worsens. FAM 25.30 CONSCIOUS CHOKING 92 92 Conscious Choking - Adult/Child Full Airway Obstruction: Symptoms: May clutch throat Suddenly becomes quiet, unable to make a sound Look of alarm on victim’s face May become blue and may lose consciousness Treatment: Back blows & abdominal thrusts. Repeat until object removed or adult/child becomes unconscious. FAM 25.30 CONSCIOUS CHOKING 93 93 Conscious Choking - Infant FAM 25.30 CONSCIOUS CHOKING 94 94 Conscious Choking - Infant Symptoms: No sound, turning blue Treatment: 5 back blows and 5 chest compressions This can be done from a standing or sitting position. Keep the head much lower than the feet to use gravity. Remove object only if visible, but don’t blindly sweep to find the object. Repeat until object becomes dislodged or infant passes out. FAM 25.30 CONSCIOUS CHOKING 95 95 Conscious to Unconscious If a conscious passenger becomes unconscious, gently lower them to the floor. FAM 25.30 CONSCIOUS CHOKING FAM 25.25 RESPONSE TO 96 UNCONSCIOUS VICTIMS 96 Checking the Unconscious Check Check Call Care FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 97 97 Check-Check-Call-Care (ABCs) Check Check the scene for safety. Are the carts put away? Are the latches down? Is there anything that can may be potentially dangerous? Is there anyone lurking behind me that may be a threat? FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 98 98 Check-Check-Call-Care (ABCs) Check Check the scene for safety. Check Check patient for consciousness. Adult/child: Infant: Tap bottom of shake and shout. feet and shout “baby, baby, are you ok?” FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 99 99 Check-Check-Call-Care (ABCs) Check Check the scene for safety. Check Check patient for consciousness. Call Call for help: “Call the Captain to contact STAT-MD” “Page for medical assistance and bring me the AED” FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 100 100 Check-Check-Call-Care (ABCs) Care Place passenger on back and assess ABCs: A-Airway B-Breathing C-Check for Signs of Life/Circulation FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 101 101 Check-Check-Call-Care (ABCs) Care: A A – Airway: Open the airway (Head tilt, chin lift) (Eyes to the sky) FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 102 102 Check-Check-Call-Care (ABCs) Care: B B – Breathing: Look, Listen and Feel for breaths (10 secs) Chest rising and falling Hear breathing Feel breath on side of face FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 103 103 CPR: Breathing If not breathing, Obtain Pocket Mask. Place mask over passenger’s nose and mouth. Seal outer edge of mask with both hands keeping airway open. Adult/Child: Infant: Mask point down Mask point up FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 104 104 CPR: Breathing Deliver 2 slow steady breaths. If breaths go in, Check for Signs of Life/Circulation. If your 1st two breaths don’t go in: Reposition the head. If breaths go in, Check for Attempt two more rescue Signs of Life/Circulation. breaths. If 2nd rescue breaths do not go in: Visually check in mouth for foreign object or obstruction (Do not blind sweep.) If object found, remove and begin from “B.” If no object, Treat for Unconscious Choking: chest compressions. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 105 105 Check-Check-Call-Care (ABCs) Care: C C – Check for Signs of Life/Circulation Adult – quick scan for Child – 2 fingers on Infant– 2 fingers on moving or breathing the carotid artery the brachial artery for for 10 seconds 10 seconds If No Signs of Life, begin CPR: chest compressions/2 breaths. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 106 106 CPR: Chest Compressions Adult Use two-handed compressions. Place heel of on hand at the center of the victim’s chest between the nipples. Place one hand on top and interlock fingers. Depth: 1.5 – 2 inches FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 107 107 CPR: Chest Compressions Infant Child Two-finger One-handed compressions compressions Depth: 1-1.5 inches Depth: ½ to 1 inch FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 108 108 CPR until D.A.R.N Complete 5 CPR cycles (about 2 minutes) Reassess or stop for D.A.R.N. D – Danger A – AED Arrives R – Return to Signs of Life N – New Qualified person FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 109 109 Staying Alive 110 110 A, B, C Review 1 2 3 Head tilt, chin lift Look, listen and Deliver 2 breaths feel for breaths 4 5 6 Quick scan for life No signs of life: Deliver 30 compressions/ begin CPR 2 breaths FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 111 111 Child/Infant Rescue Breathing Performed when a Child (0 to 12yrs) has lost the ability to breathe independently and has a pulse. ❑ Under 12? ❑ Unconscious? ❑ Not breathing? ❑ Has a pulse? RESCUE BREATHING! FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 112 112 Child/Infant Rescue Breathing 1 gentle puff every 3 seconds (“Winnie the Pooh”) 1 second per puff 2 minutes have passed, Reassess airway and breathing If breathing is detected: High-flow oxygen. Return to caregiver. Continue to monitor. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS 113 113 Post Resuscitation Care Once the passenger has a pulse and is breathing, Place passenger in recovery position to protect the airway. Administer oxygen. Monitor A,B,Cs. 114 114 Bondi Beach Rescue 115 115 Heart Attack vs. Cardiac Arrest Heart Attack Sudden Cardiac Arrest Blockage of the blood vessels Electrical malfunction of the supplying oxygenated blood to heart Fatal heart rhythm the heart muscle o Ventricular fibrillation Areas of the heart muscle begin o Ventricular tachycardia to die from the restricted blood Quick application of the AED flow (“myocardial infarction”) is only definitive treatment Passenger may never lose consciousness or know it has occurred May lead to sudden cardiac arrest 116 116 Cardiac Arrest Ventricular Fibrillation is the most common presenting rhythm in adult cardiac arrests... 117 117 Time is of the Essence 100 Survival is 80 reduced by 10% for each minute Survival Rate defibrillation is (percent) 60 delayed 40 20 0 5 10 15 20 25 30 Time to Defibrillation (minutes) 118 118 Automatic External Defibrillator (AED) AEDs use an internal computer to assess a patient’s heart rhythm and will identify a need to administer an electrical shock to the heart. Defibrillation is the delivery of electrical current to the heart muscle through pads or electrodes adhered to the passenger’s bare chest. 119 119 Automatic External Defibrillator (AED) 120 120 Criteria for AED Use Not No Detectable Unconscious Breathing Signs of Life 121 121 Special Considerations Implanted pacemakers or defibrillators –If a shock is advised despite the presence of implanted defibrillators/pacemakers, follow AED instructions. Avoid placing pads directly over implanted pacers or defibrillators. Wet/Metal surfaces - Can be used on wet surfaces (fresh/salt water) and dry metal surfaces. Medication patches - Remove any medication patches from chest and wipe the area clean before applying the AED Pads. Body piercing-No need to remove piercings, but do not place pads directly over metallic jewelry or body piercings 122 122 AEDs There are two (2) different models of AEDs being used in the fleet. Each contains an AED unit and pads. FR2 FRX While each have a different operational pre-flight check, they all function the same: scan and detect a shockable heart rhythm and deliver a shock in hopes of resetting the heart to its natural rhythm. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 123 123 AED Supplemental Pouch Contents Supplemental Pouch Contents: (2) Pair of gloves -protection of hands Pocket face mask -used during rescue breaths Safety razor -to shave excess hair from the area where pads will be placed Trauma shears -to help in removing clothing from the chest Towelette -to dry off chest so the pads will adhere to the skin FAM 35.10 CABIN EQUIPMENT 124 124 AED Pre-flight T-One (1) AFT OHB, A/C right O- Battery status indicator flashes black hourglass or green light S-Sealed with tamper evident seal S-Secured in a bracket with a pin Preflight differences only occur on the verification that the unit is operational FAM 35.10 CABIN EQUIPMENT FAM 50.10 AIRBUS FAMILIARIZATION A319; FAM 50.15 AIRBUS FAMILIARIZATION A320; 125 FAM 50.20 AIRBUS FAMILIARIZATION A321 125 AED Usage Once AED arrives: Turn on AED. Remove clothing from chest. Prepare chest-must be bare and dry to apply the pads; clip hair if excessive. Apply pads firmly to chest in appropriate designated position. o Pad on passenger’s right-below collar bone and to the right of sternum. o Pad on passenger’s left-on rib cage below breast, wrapped towards back. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN FAM 35.10 CABIN EQUIPMENT EQUIPMENT 126 126 AED Usage Follow prompts: No Shock Needed: Follow CPR, begin with airway check. Shock Advised: Give all clear command: “I’m clear, you’re clear, everybody’s clear!” Deliver shock. Follow CPR, begin with airway check After 5 cycles of CPR, AED will analyze passenger. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN FAM 35.10 CABIN EQUIPMENT EQUIPMENT 127 127 After AED Use Once attached, leave pads attached, plugged into unit and leave unit on until EMS personnel have arrived. The pads go with the victim (Paramedics may remove pads.) Tell EMS: who, what, where, when. Return AED to stowage location. Ensure a Cabin Condition Report is submitted to the Captain. Submit an Incident Report. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN FAM 35.10 CABIN EQUIPMENT EQUIPMENT 128 128 AED Differences FR2 FRX FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 129 129 Automatic External Defibrillator (AED) FRX FR2 Can only be used on a Can be used on Child/Infant 8 years of children and adults age or younger if the Child/Infant Key is with the AED. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 130 130 FR2 Can be used on children and adults. 2 sets of Adult pads. 1 set of Child/Infant Pads (newborn to 8 years old.) Has a data chip and LED screen. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 131 131 FR2 Child/Infant Pad Placement Newborn → 8 years old = Child/Infant pads FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 132 132 FR2 Status Indicator (Pre-flight) Flashing black FR2 AED hourglass- Ready for use Flashing red X - Use not advised; troubleshoot Solid red X- Do not use; change battery FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 133 133 FR2 Battery Insertion Test (BIT) Flashing or solid “X” Perform BIT -initiated by inserting battery Self-test failed = change battery Self-test passed = AED is functional FA “B” should conduct a battery insertion test. FAM 35.10 CABIN EQUIPMENT 134 134 FR2 Use There are four 1. Turn ways you can tell on Unit. that 2. the defibrillator Prepare chest. is ready to deliver a shock: 3. Apply pads. Voice 4. prompt Plug pads telling into AED. you to 5. deliver Followa prompts. shock. Shock button is flashing. 6. If shock is advised, press Steady tone. Athe orange text prompt shock button to press the to deliver(Shock) orange the shock. button. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 135 135 FR2 Post-Use Leave the AED Data Card installed. Return AED to stowage location. Ensure a Cabin Condition Report is submitted to the Captain. Submit an Incident Report. The “A” Flight Attendant will take the chip to the Base Supervisor/Operations Coordinator who will FedEx the data chip. FAM 35.10 CABIN EQUIPMENT 136 136 FRx Can only be used on a Child/Infant 8 years of age or younger (55 lbs or less) if the Child/Infant key is with the unit. Main AED unit. 2 sets of Smartpads with one installed in the unit. No data chip or LED screen. FAM 25.25 RESPONSE TO UNCONSCIOUS FM 35.10 CABINVICTIMS FAM 35.10 CABIN EQUIPMENT EQUIPMENT 137 137 FRx “i” Button Pressing the button provides CPR Coaching. During the first 30 seconds of care between shocks, the button will flash. If it is pressed when flashing and the AED is chirping, the user receives troubleshooting i guidance. When the “i” button is solid -the user may safely touch the passenger. If the button is pressed and held until it beeps once, the AED provides summary information about its last clinical use and device status. FAM 35.10 CABIN EQUIPMENT 138 138 FRx Status Indicator (Pre-flight) Blinking green light- Ready for use Chirp and no green light- Do not use, seal is broken Green Ready light off (with or without chirping) and flashing blue i-button- FRx needs attention Solid green Ready light- Device is in use 139 139 FRx Use 1. Turn on unit which begins the voice instructions and will begin recording event and patient information. 2. Prepare chest. 3. Apply pads. 4. Follow prompts. Pads are pre- connected to AED and contained in a hard plastic case. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 140 140 FRx Use, cont. The caution light flashed when the heart rhythm is being analyzed. If shock is advised, clear everyone and press the orange flashing shock button to deliver the shock. Can only be used on a Child/Infant 8 years of age or younger (55 lbs or less) if the Child/Infant key is with the unit. If there is no key, proper procedure is to continue CPR until we have landed and medical personnel takes over. FAM 25.25 RESPONSE TO UNCONSCIOUS VICTIMS FAM 35.10 CABIN EQUIPMENT 141 141 FRx Post Use The FRx records all event decisions and 15 minutes of passenger’s heart rhythm. AED events are recorded directly within the unit. Because there is no removable data chip with the FRx AED, follow-up requires completion of only a Cabin Condition Report and an Inflight Incident Report. FAM 35.10 CABIN EQUIPMENT 142 142 FRx 143 143 AED Troubleshooting The 3 most likely problem areas when using an AED include: Battery Pads Motion The AED will give a voice prompt or alert for each issue. Occurs during excessive movement Pad voice prompts: Battery voice prompts: “Insert AED, of passenger, connector or padfirmly” wires. “Press pads “Low firmlybattery” to patient’s bare chest” Motion voice prompts: “Replace “Poor battery pads now” contact” “Analyzing interrupted” “Do not“Replace touch pads” the patient” Replacement battery located Remove original inpads“Stop frontand allofmotion” replace cover AEDif problem case not corrected FAM 35.10 CABIN EQUIPMENT 144 144 How to Save a Life Frontier Airlines flight from OKC to DEN 2009. 145 145 146 146 Objectives ✓ Be familiar with the First Aid chapter (25.00) in the Flight Attendant Manual. ✓ Know the resources and on-board emergency equipment available to a Flight Attendant during a medical situation. ✓ Understand biohazards and the associated procedures. ✓ Recognize signs of a medical situation and identify the appropriate action. ✓ Use the Check-Check-Call-Care process. ✓ Be able to provide treatment for adults, children and infants in the case of both conscious or unconscious choking. ✓ Identify if Cardiopulmonary Resuscitation (CPR) is needed using the ABC method. ✓ Know how to deliver CPR to adults, children, and infants. ✓ Distinguish when to stop performing CPR (D.A.R.N.) ✓ Be familiar with the after care for a victim who responds to CPR. ✓ Understand how to use all of Automated External Defibrillators used on Frontier A/C and their differences. ✓ Pass the First Aid examination. 147

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