Hoffman Estates Fire Department Standard Operating Guidelines - Arena Event Guidelines PDF 2022

HOFFMAN ESTATES FIRE DEPARTMENT STANDARD OPERATING GUIDELINES SOG Category & Identification Number: EFFECTIVE DATE: TARGET HAZARD GUIDELINES – 004 January 1, 2022 NIMS COMPLIANT SOG Title:...

HOFFMAN ESTATES FIRE DEPARTMENT STANDARD OPERATING GUIDELINES SOG Category & Identification Number: EFFECTIVE DATE: TARGET HAZARD GUIDELINES – 004 January 1, 2022 NIMS COMPLIANT SOG Title: Arena Event Guidelines Revision: 2 APPROVED BY: NUMBER OF PAGES: Re-evaluation Date: Alan Wax January 1, 2024 Fire Chief 5 PURPOSE The purpose of this guideline is to establish policies and procedures used during emergency responses at the Arena. POLICY 1) It shall be the Hoffman Estates Fire Department policy that all medical treatment shall be completed in accordance with the Northwest Community Emergency Medical System policies and procedures and meet the Illinois Department of Public Health laws, mandates, and recommendations. 2) It shall be the Hoffman Estates Fire Department policy that prior to every event, command will conduct a pre-event roll call with all personnel to coordinate assignments and activities. At the end of the event, command will be responsible for entering all event information into InTime and will need to collect all reports, logs, and inventory sheets. Command is to send all forms and paperwork to the Deputy Chief-Administration. If there is no Incident Command Officer present one of the two triage team members will assume the position of 606 and be responsible for all necessary paperwork. Command will also need to complete and e-mail the Hoffman Estates Fire Department Personnel Roster to the Deputy Chief- Administration along with Arena Staff. A copy will also be left in the customer service office. 3) In the event that an ambulance is transporting to or returning from the hospital after the scheduled end of the event, 606 will direct the ambulance company to return to Station 24 and not to the Arena. 606 will need to make arrangements for the equipment to be returned to the arena by on duty personnel the following duty day. 4) Scheduled personnel working at the Arena will be required to wear a complete uniform including badge and name plate. PROCEDURE 1 1) Emergency Operations During Staffed Events Medical Emergency Operations Medical staffing will be based on need as determined by the Fire Department Staff and staff during a pre-event planning meeting. All 911 calls originating from within the Arena will be relayed from Northwest Central Dispatch (NWCD) to 606 for EMS assignment. If no standby ambulance is present and one is needed, 606 will advise NWCD to assign an on- duty ambulance. (1) When the level of service is comprised of only the Triage Team, one member of the Triage Team will assume the position of 606. The Triage Team will report to the First Aid Room as the base of operations. If an ambulance is needed, 606 will request an ambulance from NWCD. (2) When staffing is at 2 paramedics and 1 incident commander, the First Aid Room will serve as the base of operation. The 2 paramedics will serve as the triage team and respond, with appropriate medical equipment, to any medical request. Command will coordinate the response of a transport ambulance which will be directed to the closest arena entry location. Unless assigned to a medical call in the arena, one member of the triage team must remain in the First Aid Room. All team members must remain in close proximity to the First Aid Room to maintain team integrity and provide for a rapid response if called upon for service. (3) When staffing is 4 paramedics and 1 incident commander, 2 paramedics will man the First Aid Room and serve as the triage team, and two paramedics will serve as the standby ambulance team in the EMS Room or other designed location by Incident Command. Teams shall carry ALS and other medical equipment deemed necessary. Command will coordinate the team operations. To be ready to respond to medical emergencies, EMS teams must stay together as noted above. (4) Changes to the normal staffing levels may occur at the request of Arena staff or Fire Department Administration. When staffing is greater than what is noted above, the above scenario will occur with the other personnel being assigned responsibilities deemed necessary by Command. Command will conduct a pre- event roll call to coordinate activities and give personnel assignments. (5) Patients should be taken to a safe area as soon as possible for treatment; such as, a hallway, lobby, vacant room, EMS Room, or First Aid Room. Situations in the stands will/may be considered a difficult and even hostile work environment. Use of police and/or security to assist in controlling access to the safe area will allow EMS personnel to be in a much better position to assess and treat the patient. (6) Transport decisions need to be made early in the patient assessment process. Non- critical patients will be transported by an on-duty ambulance. Critical patients that require transportation to the hospital should be transported by t h e standby ambulance team in a manner that will allow them to return to service as soon as possible. 606 may need to call an on-duty ambulance to cover the event until the standby ambulance returns. The preferred hospital for transports is St. Alexius. 2  (7) An inventory list of necessary medical equipment and supplies will be determined by the Hoffman Estates Fire Department’s EMS Division Head. All equipment and supplies will be inventoried prior to and after each event. Equipment or supplies that are found to be missing, broken, and/or in short supply are to be documented and forwarded to the EMS Division Head. Supplies that are used to treat patients requiring transport to an area hospital are to be restocked from the hospital Pixis System. ii) Any time a call originates from anywhere outside the arena, including the parking and walk areas, NWCD will dispatch as normal and will utilize on-duty companies. a) AFAs or Structure Fires i) Prior to the event, command will place the smoke removal system and the FACP horn and strobe system into bypass. All systems shall be returned to full service prior to leaving the arena. In the absence of an Incident Command Officer, the system will remain in full service and a normal department response shall occur. ii) As a result of any activation, NWCD will tone out the appropriate target hazard response and on-scene Command (606) will confirm activation. Incoming companies will be directed by on-scene Command to stage. iii) The on-scene Command will report to the ICS Control Room or annunciator panel and determine the area of activation. iv) Command will coordinate an investigation of the area of activation with the Arena management (Unified Command), and the Fire Department Inspector if present. v) For instances when activations are determined to be false/unfounded, the system will be reset and the staged companies will be returned. vi) For instances when a fire is confirmed that requires suppression activities, the Incident Commander with Arena management will determine whether the building occupants will be protected in place or an evacuation will occur. Evacuations will occur according to the “Now Arena Emergency Response Plan.” vii) Command will direct the staged companies to the closest standpipe connection to contain, control, and extinguish the fire. The on-shift Battalion Chief will report to the Command Room. Command will need to consider use of the building’s smoke removal system. Depending on the severity of the incident, Command will escalate the incident appropriately. viii) Command will direct the second-in engine to supply the Fire Department connection. 2) Emergency Operations During Non-Staffed Events a) Medical Emergency Operations i) A normal emergency medical response will be dispatched to the incident (Engine and Ambulance 24 unless already assigned). ii) At any time a call originates from anywhere outside the arena, including the parking and walk areas, NWCD will dispatch as normal and will utilize on-duty companies. b) AFAs or Structure Fire Guidelines (Initial Activities) i) Location known by responders – Station #24 companies or first-arriving units are to report to the primary entrance closest to the location of the reported fire. 3  ii) Location unknown by responders – Station #24 companies or first-arriving units are to report to the command room located near the loading dock, and use the fire alarm system to locate the area of activation. c) Structure Fire Guideline (Additional Activities) i) Once the area of activation has been determined, crews from Station #24 or the first- arriving units are to investigate the cause of the alarm using the closest stairwell. Investigating companies are to be equipped with full protective clothing including SCBA. ii) Support companies are to enter the building and utilize apartment packs. The initial attack line is to be attached to the closest standpipe to the fire. Back-up lines are to be attached to the second nearest standpipe connection. iii) The building’s Fire Department connection is to be supplied by the second-arriving engine. iv) The Shift Commander is to report directly to the fire command room and coordinate activities and assume control of the smoke evacuation system. 3) Communication procedures a) The Fire Department will use 3 talk channels for communications during Sears Centre Arena events. i) FD 3 (Zone A, Channel 1) will be used for communicating with NWCD and on-duty Fire Department personnel. ii) HE City Wide (Zone A, Channel 7) will be used as the primary method for communications with Arena and police staff at the arena. This will be the primary channel that personnel should stay on. 606 shall be on this channel in the scan mode. iii) HEFG (Zone A, Channel 2) may be used if command decides there is a need to keep FD Dispatch open. iv) There are also Fire Phones jacks in all stairwells. b) Radio signatures and NWCD i) Incident command will call NWCD prior to the start of any manned event and relay information on which apparatus are in service. Apparatus radio signatures will be named and logged on in the following manner: (1) Incident Command will be 606 (2) Crews will be SRA21, SRA22, SRA23… (3) Ambulances will be placed in service the following order: SRA21, SRA22, and SRA23. (Special Response Ambulance) (4) Engines will be placed in service in the following order: SRE21, SRE22. (Special Response Engine) (5) Towers will be placed in service as: SRT21 ( Special Response Tower) 4 4) Personnel Safety a) The safety of Fire Department personnel is our number one priority. At no time shall Fire Department personnel enter into a physically dangerous situation. Personnel shall stage until police and/or security control the threat. i) In the event of civil unrest or terrorist/bomb threats, Fire Department personnel will be directed by command to report to the EMS Room for protection and further instruction. ii) In the event of violent patrons or patients, police and security shall be contacted on HE Wide for support. iii) Follow the Specialized Operations Guideline – 019 for events that may need Rescue Task Force for Active Shooter / Hostile Event Incidents 5) Report Writing a) EMS reports Reports are to be completed using the current EMS report writing program by the Triage Team assigned to the event unless the patient is transported. Then the transporting ambulance crew will complete the EMS report. i) Completed Mass Casualty Logs will be sent to the EMS Division Head for record keeping. b) NFIRS reports i) Command shall assign NFIRS reports related to medical incidents to personnel involved with the incident. Reports are to be completed during their next scheduled normal duty day. The on-duty Shift Commander will place all calls on the Daily Run and Report Log and follow-up to ensure reports are completed. ii) Command shall be responsible to complete any AFA/fire-related NFIRS reports. The on duty Shift Commander will place all calls on the Daily Run and Report Log and follow-up to ensure reports are completed. DEFINITIONS EXCEPTIONS REFERENCE End of Document 5