1Q_Lesson 1_Definition and Nonverbal Communication.pdf

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Transcript

Welcome ORAL COMMUNICATION IN CONTEXT ORAL COMMUNICATION IN CONTEXT WE ALL WANT TO GET THE MESSAGE ACROSS... Sometimes, the message is received but there are times it is not. NATURE AND PROCES...

Welcome ORAL COMMUNICATION IN CONTEXT ORAL COMMUNICATION IN CONTEXT WE ALL WANT TO GET THE MESSAGE ACROSS... Sometimes, the message is received but there are times it is not. NATURE AND PROCESS OF COMMUNICATION ORAL COMMUNICATION IN CONTEXT COMMUNICATION Communication is the transmission of ideas and emotions between or among persons with the use of verbal and nonverbal cues. ORAL COMMUNICATION IN CONTEXT COMMUNICATION "Communis" "Communicare" n. common v. to make something common ORAL COMMUNICATION IN CONTEXT To be common means to come COMMUNICATION together or to share something in common together ORAL COMMUNICATION IN CONTEXT When you communicate, you express/share feelings, opinions, information, and ideas to others/oneself. Written words and symbols Spoken words and/or actions ORAL COMMUNICATION IN CONTEXT Written words and symbols messages that are written, typed, or printed(e.g. letters,text messages,and street signs) ORAL COMMUNICATION IN CONTEXT Spoken words messages that are delivered orally— sounds produced using vocal tract ORAL COMMUNICATION IN CONTEXT Actions expressed through the movement of the body parts (e.g. nodding, smiling) TWO FORMS OF COMMUNICATION VERBAL NONVERBAL Verbal Communication refers to the use of words or speech in sending messages and transmitting ideas or feelings. Nonverbal Communication refers to the act of expressing ideas in ways that do not involve or go beyond using words. Welcome ORAL COMMUNICATION IN CONTEXT communication without NONVERBAL using words - just actions Proxemics how the space or distance between the sender and receiver affects their communication Intimate (less than 6 inches to 18 inches) for closest friends, family, and romantic partners (1.5 to 4 feet) Personal for friends, acquaintances, and significant others Social (4 to 12 feet) for casual and professional interactions Public (12 feet or more) typically for formal interactions Territoriality an innate drive to take up and defend spaces (primary, secondary, and public territories) Territoriality Primary Secondary Public the space or area spaces or areas that that an individual individuals temporarily spaces that are considers as their claim and personalize open to the exclusive personal (not strictly owned, general public domain (sense of temporarily occupied ownership/control) and respected) Territoriality Primary Secondary Public Haptics touch behaviors that convey meaning during interactions Types of Touch Affectionate Used to express love, care, and intimacy. Examples include hugging, holding hands, or gentle caressing. Professional More formal and is used in professional or service-oriented settings. Examples include a doctor examining a patient or a hairdresser touching a client's hair. Playful Used in playful or teasing interactions. Examples include playful punches, tickling, or high-fives. Used to provide comfort or support. Examples include Supportive patting someone's back or offering a reassuring hand on the shoulder. Kinesics the use of head movements, posture, facial expressions, gestures, and eye contact in communication Adaptors Kinesics: Gestures touching behaviors or movements that indicate internal states typically related to uneasiness or anxiety Self-Adaptors Object Adaptors twirling of hair nail-biting clicking a pen fidgeting an repeatedly accessory Emblems Kinesics: Gestures gestures that have an agreed-on specific meaning approval peace silence hang loose agreement victory keep quiet chill everything is goodwill relax okay Illustrators Kinesics: Gestures most common type of gesture and are used to illustrate the verbal message they accompany When giving directions pointing with a finger spreading hands apart/showing When describing sizes or shapes small distance with fingers When listing items counting on fingers When agreeing with someone nodding while explaining When describing an action mimicking the action When uncertain about something shrugging shoulders Kinesics: Eye Contact Eye Contact serves several communicative functions monitor interactions regulate conversations convey information establish interpersonal connections Chronemics the role of time in the communication process Chronemics the role of time in the communication process Think about a time you had to wait a long time for a response to a text or email. How did the delay affect your perception of the message or the sender? How do you feel when someone arrives late to a meeting or appointment with you? Chronemics the role of time in the communication process How do different times of the day (morning, afternoon, evening) affect your energy levels and communication style? When do you feel most effective in communicating? Chronemics the role of time in the communication process Time influences the effectiveness and interpretation of communication the vocalized but not verbal aspects of nonverbal Paralanguage communication, including speaking rate/speed, pitch, volume, tone of voice, and vocal quality includes sighs, gasps, and verbal fillers. Personal Presentation and Environment the communicators’ physical characteristics and the artifacts with which they adorn and surround themselves

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nonverbal communication oral communication communication theory
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