Operations Management Strategic Decisions

Henry Ford was born in 1863 and died in 1947.

Henry Ford created the Ford Motor Company in 1907.

W. Edwards Deming was a chemist.

W. Edwards Deming taught Japan quality control methods before WW2.

Productivity is calculated as the ratio of inputs to outputs.

Quality may remain constant even if the quantity of inputs and outputs changes.

External elements have no impact on productivity levels.

Production measures both output and efficiency.

Henry Ford was paid $5/day to his workers in 1911.

Services are economic activities that always produce tangible products.