Strategic Decisions in Operations Management
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Strategic Decisions in Operations Management

Test your knowledge on strategic decisions in operations management including topics like design of goods and services, process and capacity strategy, location strategy, and supply-chain management.

Created by
@CalmingDiscernment

Questions and Answers

What was the year of birth for W. Edwards Deming?

1900

Who was credited with teaching Japan quality control methods post-WW2?

W. Edwards Deming

What is the objective of productivity improvement?

Improving productivity

What is the ratio used to calculate productivity?

<p>Outputs / Inputs</p> Signup and view all the answers

What activity does not fall under services according to the text?

<p>Manufacturing</p> Signup and view all the answers

Which individual used statistics to analyze processes?

<p>W. Edwards Deming</p> Signup and view all the answers

What was the innovative method first adopted by Ford Motor Company in 1913 for manufacturing Model T?

<p>Moving assembly line</p> Signup and view all the answers

What is one key characteristic of operations that produce services?

<p>Intangible products as outputs</p> Signup and view all the answers

What aspect does productivity measure according to the text?

<p>Output over resource input ratio</p> Signup and view all the answers

What could be a challenge in measuring productivity according to the text?

<p>Availability of precise units of measure</p> Signup and view all the answers

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