Strategic Decisions in Operations Management
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Strategic Decisions in Operations Management

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Questions and Answers

What was the year of birth for W. Edwards Deming?

  • 1947
  • 1911
  • 1863
  • 1900 (correct)

    • Who was credited with teaching Japan quality control methods post-WW2?

  • Ford Motor Company
  • Physicist
  • Henry Ford
  • W. Edwards Deming (correct)

    • What is the objective of productivity improvement?

  • Improving productivity (correct)
  • Increasing waste
  • Maintaining the status quo
  • Decreasing efficiency

    • What is the ratio used to calculate productivity?

    <p>Outputs / Inputs</p> Signup and view all the answers

    What activity does not fall under services according to the text?

    <p>Manufacturing</p> Signup and view all the answers

    Which individual used statistics to analyze processes?

    <p>W. Edwards Deming</p> Signup and view all the answers

    What was the innovative method first adopted by Ford Motor Company in 1913 for manufacturing Model T?

    <p>Moving assembly line</p> Signup and view all the answers

    What is one key characteristic of operations that produce services?

    <p>Intangible products as outputs</p> Signup and view all the answers

    What aspect does productivity measure according to the text?

    <p>Output over resource input ratio</p> Signup and view all the answers

    What could be a challenge in measuring productivity according to the text?

    <p>Availability of precise units of measure</p> Signup and view all the answers

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