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Questions and Answers
What was the year of birth for W. Edwards Deming?
What was the year of birth for W. Edwards Deming?
Who was credited with teaching Japan quality control methods post-WW2?
Who was credited with teaching Japan quality control methods post-WW2?
What is the objective of productivity improvement?
What is the objective of productivity improvement?
What is the ratio used to calculate productivity?
What is the ratio used to calculate productivity?
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What activity does not fall under services according to the text?
What activity does not fall under services according to the text?
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Which individual used statistics to analyze processes?
Which individual used statistics to analyze processes?
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What was the innovative method first adopted by Ford Motor Company in 1913 for manufacturing Model T?
What was the innovative method first adopted by Ford Motor Company in 1913 for manufacturing Model T?
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What is one key characteristic of operations that produce services?
What is one key characteristic of operations that produce services?
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What aspect does productivity measure according to the text?
What aspect does productivity measure according to the text?
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What could be a challenge in measuring productivity according to the text?
What could be a challenge in measuring productivity according to the text?
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