Questions and Answers
Which type of document is typically used to communicate within an organization and often includes a call to action?
Memorandum
What is the main purpose of a letter in a business context?
To communicate with external stakeholders
In what way does a report differ from a memorandum?
Reports are more formal and structured
Study Notes
Business Communication Documents
- A memorandum (memo) is typically used to communicate within an organization and often includes a call to action.
- The main purpose of a letter in a business context is to communicate with people outside the organization, such as customers or suppliers.
- A report differs from a memo in that a report provides detailed information on a specific topic, including research and analysis, while a memo is a brief, informal document used for internal communication.
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Description
Test your knowledge of business communication documents with this quiz. Explore the differences between letters, reports, and memorandums, and understand their respective purposes within an organization.
