Module 1: Business Communication Basics Quiz

Merits of Written Communication

• Provides a permanent record that can be referenced later.
• Facilitates clear and precise message delivery.

Forms of Communication

• Verbal communication includes spoken words; written communication is not verbal.
• Non-verbal communication includes body language, gestures, and facial expressions.
• Examples of written communication include emails, reports, and letters.

Meaning of 'Communicare'

• The Latin word 'communicare' means to share or impart information.

Business Communication Process

• Business communication is performed to convey messages efficiently within an organization.

Demerits of Written Communication

• Can be time-consuming to produce and edit, leading to delays in communication.

Requirements for Effective Written Communication

• Clarity in language and structure for better understanding.
• Proper grammar and punctuation to maintain professionalism.

Disadvantages of Oral Communication

• May lead to misunderstandings due to lack of records or documentation.

Advantages of Oral Communication

• Allows for immediate feedback and interaction, fostering engagement.

Effectiveness of Oral Communication

• Factors such as tone, clarity, and attentiveness enhance oral communication effectiveness.

Modes of Communication

• A mode of oral communication includes face-to-face conversations or phone calls.

Cost-Effectiveness of Oral Communication

• Oral communication is considered economical due to its quick nature and low resource requirements.