Module 1: Business Communication Basics Quiz

Which of the following is a merit of written communication?

Which of the following is NOT a means of verbal communication?

What does the Latin word 'communicare' mean?

What is the process of business communication performed for according to the text?

Which of the following is NOT a form of written communication according to the text?

Which of the following is a mode of non-verbal communication?

Which of the following is a merit of written communication?

What is a demerit of written communication mentioned in the text?

What is a requirement of effective written communication?

What is a disadvantage of oral communication according to the text?

What is an advantage of oral communication mentioned in the text?

Based on the text, what makes oral communication effective?

What is a mode of oral communication?

What are the requirements of effective written communication as mentioned in the text?

What makes oral communication economical according to the text?

Merits of Written Communication

Provides a permanent record that can be referenced later.
Facilitates clear and precise message delivery.

Forms of Communication

Verbal communication includes spoken words; written communication is not verbal.
Non-verbal communication includes body language, gestures, and facial expressions.
Examples of written communication include emails, reports, and letters.

Meaning of 'Communicare'

The Latin word 'communicare' means to share or impart information.

Business Communication Process

Business communication is performed to convey messages efficiently within an organization.

Demerits of Written Communication

Can be time-consuming to produce and edit, leading to delays in communication.

Requirements for Effective Written Communication

Clarity in language and structure for better understanding.
Proper grammar and punctuation to maintain professionalism.

Disadvantages of Oral Communication

May lead to misunderstandings due to lack of records or documentation.

Advantages of Oral Communication

Allows for immediate feedback and interaction, fostering engagement.

Effectiveness of Oral Communication

Factors such as tone, clarity, and attentiveness enhance oral communication effectiveness.

Modes of Communication

A mode of oral communication includes face-to-face conversations or phone calls.

Cost-Effectiveness of Oral Communication

Oral communication is considered economical due to its quick nature and low resource requirements.

Test your knowledge on the meaning, purpose, importance, principles, and essentials of business communication. Explore the different means, modes, and requirements of business communication, along with understanding the barriers and the 7 C's of effective communication.