Which of these options would you choose to meet the needs of your business user who needs to investigate how the cases are flowing into undesired activities, in other words, see th... Which of these options would you choose to meet the needs of your business user who needs to investigate how the cases are flowing into undesired activities, in other words, see the predecessor activities?
Understand the Problem
The question is asking for guidance on selecting options that would help a business user analyze the flow of cases into undesired activities and identify predecessor activities. It is focused on business analysis and decision-making tools.
Answer
Use the Variant Explorer.
Use the Variant Explorer to investigate the flow of cases into undesired activities and see the predecessor activities.
Answer for screen readers
Use the Variant Explorer to investigate the flow of cases into undesired activities and see the predecessor activities.
More Information
The Variant Explorer tool in Celonis provides an analysis of how different cases move through a process, making it useful for identifying and analyzing undesired activities by showing the precursor activities.
Tips
A common mistake is not utilizing the Variant Explorer to its full potential by not comparing different variants of the process.
Sources
- Answers to - Class Ace - classace.io
- Celonis EMS Process Explorer and Variant Explore - celonis.com
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