Podcast
Questions and Answers
What is the primary defining characteristic of conflict in an organizational setting?
What is the primary defining characteristic of conflict in an organizational setting?
- Interdependence among individuals or subunits
- Difference in power, status, and culture
- Frustration of goal attainment by one person or group (correct)
- Antagonistic attitudes and behaviors
Which factor contributes to organizational conflict due to the potential for one-way dependence?
Which factor contributes to organizational conflict due to the potential for one-way dependence?
- Group identification and intergroup bias
- Differences in power (correct)
- Interdependence
- Differences in culture
What is a result of group identification and intergroup bias?
What is a result of group identification and intergroup bias?
- Increased self-esteem
- A more positive view of one's own 'in-group' (correct)
- Attributing negative behavior to one's own group
- A more positive view of the 'out-group'
When does interdependence necessitate interaction?
When does interdependence necessitate interaction?
Which of the following is NOT a factor contributing to organizational conflict?
Which of the following is NOT a factor contributing to organizational conflict?
What is the result of attributing positive behavior to one's own group?
What is the result of attributing positive behavior to one's own group?
What is a frequent cause of conflict between managers and employees?
What is a frequent cause of conflict between managers and employees?
What type of conflict involves disagreements about how work should be organized and accomplished?
What type of conflict involves disagreements about how work should be organized and accomplished?
What can be a result of elevated task conflict with low levels of relationship and process conflict?
What can be a result of elevated task conflict with low levels of relationship and process conflict?
During conflict, what may happen when one side becomes more cohesive?
During conflict, what may happen when one side becomes more cohesive?
How do modes of managing conflict arise?
How do modes of managing conflict arise?
What can functional conflict lead to?
What can functional conflict lead to?