Two-Way Communication in Organizations
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Questions and Answers

Why is encouraging two-way communication important in an organization?

  • To increase the use of technical jargon in communications
  • To discourage employees from asking questions or providing feedback
  • To make employees feel respected and included in decisions (correct)
  • To reduce the need for constant clarification of tasks
  • What is a key benefit of active listening for a construction project manager?

  • Making decisions without considering employee input
  • Limiting communication channels within the organization
  • Encouraging employees to avoid feedback
  • Improving leadership skills (correct)
  • Why should a construction project manager avoid using technical jargon in communications?

  • To discourage employee involvement in decision-making
  • To ensure everyone can understand the message (correct)
  • To impress employees with technical expertise
  • To limit the scope of the project work
  • What can clear and simple communication help achieve on a construction project?

    <p>Ensuring everyone is on the same page</p> Signup and view all the answers

    How does active listening benefit employee trust within an organization?

    <p>By making employees feel respected and valued</p> Signup and view all the answers

    What impact does encouraging two-way communication have on employee motivation?

    <p>It increases motivation and productivity</p> Signup and view all the answers

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